KDE crash handler thinks debug symbols are not installed

Bug #1632489 reported by Joshua Kugler on 2016-10-11
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
kdepim (Ubuntu)
Undecided
Unassigned

Bug Description

I am experiencing a crash bug in Akregator and am trying to report it. However, KDE's crash handler is telling me:

The packages containing debug information for the following application and libraries are missing:

/usr/bin/akregator
/usr/lib/x86_64-linux-gnu/libQt5Core.so.5
/usr/lib/x86_64-linux-gnu/libQt5Widgets.so.5
/usr/lib/x86_64-linux-gnu/libQt5Gui.so.5
/usr/lib/x86_64-linux-gnu/libQt5XcbQpa.so.5
/usr/lib/x86_64-linux-gnu/libKF5KHtml.so.5

I have installed kdelibs5-dbg and akregator-dbgsym and am still getting that message. Is this a packaging issue?

[jkugler:~] $ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 16.04.1 LTS
Release: 16.04
Codename: xenial

[jkugler:~] $ apt-cache policy akregator-dbgsym
akregator-dbgsym:
  Installed: 4:15.12.3-0ubuntu1
  Candidate: 4:15.12.3-0ubuntu1
  Version table:
 *** 4:15.12.3-0ubuntu1 500
        500 http://ddebs.ubuntu.com xenial/universe amd64 Packages
        100 /var/lib/dpkg/status

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: akregator-dbgsym 4:15.12.3-0ubuntu1
ProcVersionSignature: Ubuntu 4.4.0-42.62-generic 4.4.21
Uname: Linux 4.4.0-42-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CurrentDesktop: KDE
Date: Tue Oct 11 13:48:06 2016
InstallationDate: Installed on 2015-04-03 (557 days ago)
InstallationMedia: Ubuntu-Server 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
SourcePackage: kdepim
UpgradeStatus: Upgraded to xenial on 2016-10-06 (5 days ago)

Joshua Kugler (jkugler) wrote :
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