kmail "details" button inoperative when startup fails [16.04 Xenial]

Bug #1569643 reported by Chip Rosenthal on 2016-04-13
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
kdepim (Ubuntu)
Undecided
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Bug Description

My kmail startup failed.

The message displayed is:

"The Akonadi personal information management service is not operational."

A "Details" button is displayed.

When I click the button it depresses but nothing happens.

I would have expected it would show a modal with some diagnostic information.

Version info:

Description: Ubuntu Xenial Xerus (development branch)
Release: 16.04

kmail:
  Installed: 4:15.12.1-1ubuntu6
  Candidate: 4:15.12.1-1ubuntu6
  Version table:
 *** 4:15.12.1-1ubuntu6 500
        500 http://us.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
        100 /var/lib/dpkg/status

Chip Rosenthal (chip+launchpad) wrote :

I encountered this while troubleshooting bug 1569651. So, if you want to duplicate this problem, introduce an error into /etc/xdg/akonadi/mysql-global.conf as shown in that bug.

https://bugs.launchpad.net/ubuntu/+source/akonadi/+bug/1569651

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