jockey-gtk crashed with ImportError in /usr/lib/python2.7/dist-packages/jockey/xorg_driver.py: No module named XKit.xutils

Bug #1011372 reported by cariboo on 2012-06-11
24
This bug affects 4 people
Affects Status Importance Assigned to Milestone
jockey (Ubuntu)
High
Unassigned

Bug Description

System settings crash, when trying to access Dispaly.

ProblemType: Crash
DistroRelease: Ubuntu 12.10
Package: jockey-gtk 0.9.7-0ubuntu8
ProcVersionSignature: Ubuntu 3.4.0-5.11-generic 3.4.0
Uname: Linux 3.4.0-5-generic x86_64
NonfreeKernelModules: nvidia
.var.log.jockey.log:

ApportVersion: 2.1.1-0ubuntu2
Architecture: amd64
Date: Sun Jun 10 18:12:41 2012
ExecutablePath: /usr/bin/jockey-gtk
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Alpha amd64 (20120606.2)
InterpreterPath: /usr/bin/python2.7
Lsusb:
 Bus 002 Device 002: ID 045e:008c Microsoft Corp. Wireless Intellimouse Explorer 2.0
 Bus 002 Device 003: ID 045e:00db Microsoft Corp. Natural Ergonomic Keyboard 4000 V1.0
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: MSI MS-7309
PackageArchitecture: all
ProcCmdline: /usr/bin/python /usr/bin/jockey-gtk
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, no user)
 LANGUAGE=en_CA:en
 LANG=en_CA.UTF-8
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.4.0-5-generic root=UUID=5c891a01-0da6-4647-9a68-b9ce5e24a60b ro quiet splash vt.handoff=7
PythonArgs: ['/usr/bin/jockey-gtk']
SourcePackage: jockey
Title: jockey-gtk crashed with ImportError in /usr/lib/python2.7/dist-packages/jockey/xorg_driver.py: No module named XKit.xutils
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 04/09/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V9.5
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: MS-7309
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV9.5:bd04/09/2009:svnMSI:pnMS-7309:pvr1.0:rvnMSI:rnMS-7309:rvr1.0:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: MS-7309
dmi.product.version: 1.0
dmi.sys.vendor: MSI

cariboo (cariboo) wrote :
tags: removed: need-duplicate-check
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu Package testing tracker.

A list of all reports related to this bug can be found here:
http://packages.qa.ubuntu.com/qatracker/reports/bugs/1011372

tags: added: package-qa-testing
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in jockey (Ubuntu):
status: New → Confirmed
C de-Avillez (hggdh2) on 2012-10-05
visibility: private → public
Changed in jockey (Ubuntu):
importance: Undecided → High
C de-Avillez (hggdh2) wrote :

Setting to High, tagging rls-q-incoming, milestoning: got hit by this on the Quantal desktop ISO 20121005:

Steps:
1. boot from ISO
2. select to run Ubuntu
3. after a while, apport kicks in with this error. Selecting System Settings/Additional driver will, of course, produce the same error.

This is a bad user experience: the user is trying Ubuntu, and gets hit by this error.

Changed in jockey (Ubuntu):
milestone: none → ubuntu-12.10
Daniel Sprouse (danielsprouse) wrote :

I am pretty sure that this jockey-gtk bug is a false alarm, But there are already fewer of those than on 12.04. Rock on, gentlmen. But take a look anyway?

Changed in jockey (Ubuntu):
milestone: ubuntu-12.10 → quantal-updates
Sebastien Bacher (seb128) wrote :

Hum, what iso did you boot? jockey got deprecated in favor of software-properties in quantal and should not be on the CD...

Changed in jockey (Ubuntu):
milestone: quantal-updates → none
dino99 (9d9) wrote :

As per #6 above & OP never answered; so closing.

Changed in jockey (Ubuntu):
status: Confirmed → Invalid
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