Suspend to ram stopped working reliably on XPS 9350

Bug #1746438 reported by Gionn
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
intel-microcode (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Hi,

since installing intel-microcode 3.20180108.0+really20170707ubuntu16.04.1 the suspend to ram feature (triggered via GNOME ui) has stopped working reliably.

Problem arise during resume (e.g. opening laptop lid), when most of times (but not always) instead of getting my suspended session back I get the DELL logo, like in a standard boot session.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: intel-microcode 3.20180108.0+really20170707ubuntu16.04.1
ProcVersionSignature: Ubuntu 4.13.0-32.35~16.04.1-generic 4.13.13
Uname: Linux 4.13.0-32-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.15
Architecture: amd64
CurrentDesktop: GNOME
Date: Wed Jan 31 09:28:43 2018
EcryptfsInUse: Yes
InstallationDate: Installed on 2016-07-23 (557 days ago)
InstallationMedia: Ubuntu-GNOME 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160720)
SourcePackage: intel-microcode
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Gionn (giovanni.toraldo) wrote :
Revision history for this message
Paulo (ptsneves) wrote :

I can confirm that removing intel-microcode package restores suspending to ram functionality.
Also see: https://askubuntu.com/questions/967561/xps15-fails-to-suspends-after-upgrade-to-ubuntu-17-10

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in intel-microcode (Ubuntu):
status: New → Confirmed
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