package linux-image-extra-3.16.0-44-generic 3.16.0-44.59 failed to install/upgrade: run-parts: /etc/kernel/postinst.d/initramfs-tools exited with return code 1

[Alessandro Mambelli]

Upgrading from 14.04 to 14.10, this kernel image is installed and got errors during the installation process. If booted it causes kernel panic, and removing it using Synaptic (mark for complete removal) also gives error.

ProblemType: Package
DistroRelease: Ubuntu 14.10
Package: linux-image-extra-3.16.0-44-generic 3.16.0-44.59
ProcVersionSignature: Ubuntu 3.13.0-58.97-generic 3.13.11-ckt22
Uname: Linux 3.13.0-58-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.14.7-0ubuntu8.5
AptOrdering:
 linux-generic: Remove
 linux-image-generic: Remove
 linux-image-extra-3.16.0-44-generic: Remove
 linux-image-3.16.0-44-generic: Purge
 initramfs-tools: Configure
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: ale 2633 F.... pulseaudio
 /dev/snd/controlC0: ale 2633 F.... pulseaudio
Date: Mon Jul 27 14:44:02 2015
DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-trusty-amd64-20140620-0
DuplicateSignature: package:linux-image-extra-3.16.0-44-generic:3.16.0-44.59:run-parts: /etc/kernel/postinst.d/initramfs-tools exited with return code 1
ErrorMessage: run-parts: /etc/kernel/postinst.d/initramfs-tools exited with return code 1
HibernationDevice: RESUME=UUID=9a81b4f1-569d-4c1f-a41d-3c4b3cb49466
InstallationDate: Installed on 2015-07-02 (24 days ago)
InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20140620-04:25
MachineType: Dell Inc. XPS 13 9343
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-58-generic root=UUID=54cb225f-0476-4097-b304-f13450d1aedf ro quiet splash pcie_aspm=force radeon.modeset=0 nouveau.modeset=0 "acpi_osi=Windows 2013"
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc N/A
SourcePackage: initramfs-tools
Title: package linux-image-extra-3.16.0-44-generic 3.16.0-44.59 failed to install/upgrade: run-parts: /etc/kernel/postinst.d/initramfs-tools exited with return code 1
UpgradeStatus: Upgraded to utopic on 2015-07-27 (0 days ago)
dmi.bios.date: 03/25/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 0310JH
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: XPS 13 9343
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Andy Whitcroft (apw)]

Removing linux-generic (3.16.0.44.44) ...
Removing linux-image-generic (3.16.0.44.44) ...
Removing linux-image-extra-3.16.0-44-generic (3.16.0-44.59) ...
run-parts: executing /etc/kernel/postinst.d/apt-auto-removal 3.16.0-44-generic /boot/vmlinuz-3.16.0-44-generic
run-parts: executing /etc/kernel/postinst.d/dkms 3.16.0-44-generic /boot/vmlinuz-3.16.0-44-generic
Error! The dkms.conf for this module includes a BUILD_EXCLUSIVE directive which
does not match this kernel/arch. This indicates that it should not be built.
Error! The dkms.conf for this module includes a BUILD_EXCLUSIVE directive which
does not match this kernel/arch. This indicates that it should not be built.
run-parts: executing /etc/kernel/postinst.d/initramfs-tools 3.16.0-44-generic /boot/vmlinuz-3.16.0-44-generic
update-initramfs: Generating /boot/initrd.img-3.16.0-44-generic
E: /usr/share/initramfs-tools/hooks/casper-memdisk failed with return 1.
update-initramfs: failed for /boot/initrd.img-3.16.0-44-generic with 1.
run-parts: /etc/kernel/postinst.d/initramfs-tools exited with return code 1
dpkg: error processing package linux-image-extra-3.16.0-44-generic (--remove):
 subprocess installed post-removal script returned error exit status 1

[Benjamin Drung (bdrung)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1658352, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.