Mobile network denied

Bug #1622041 reported by jessesmith
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
indicator-network (Ubuntu)
Confirmed
Undecided
Unassigned
ofono (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Device: Running Ubuntu 15.04 (OTA-13-rc) on the Meizu Pro 5.

Description of problem: When I power on the phone, it connects to my mobile network for a brief period of time. I can send/receive SMS texts and make phone calls. After a few minutes though the mobile connection drops and the mobile status in the pull-down panel shows "Denied". It is then no longer possible to place calls or send/receive SMS texts.

This issue started happening immediately following the upgrade from Ubuntu 15.04 (r-14) to the new OTA-13-rc upgrade which became available at the start of September.

I have another phone running Android on the same network which is running smoothly, no connection issues.

I suspect this is more than an indication issue, from what I've read the dropped mobile connection may be a software/firmware problem, but I haven't been able to find a location/project more suitable where this bug can be filed. My apologies.

My phone's syslog file is downloadable from the link below. The problem occurs on September 9th between 19:00 and 20:00. http://resonatingmedia.com/logs/syslog.txt

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in indicator-network (Ubuntu):
status: New → Confirmed
Revision history for this message
Tomas Öqvist (tomoqv) wrote :

Similar experience on my Pro 5, but mostly problems with mobile data connectivity. I think this is one of many incarnations of the same connectivity issues reported in a large number of bug reports.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ofono (Ubuntu):
status: New → Confirmed
Revision history for this message
Seth (seth-ciango) wrote :

Are you guys still having this problem? If you are, please check out this bug and comment:

https://bugs.launchpad.net/turbo/+bug/1592232

I originally thought that this was a USA only bug because of the Cellular Band differences, but it looks like it affects people everywhere.

Revision history for this message
jessesmith (jessefrgsmith) wrote :

I have this bug still, though much less frequently. I have updated the linked bug report. I'm in Canada on the Telus network so it is an issue that affects people outside the USA.

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