Phone app -> Settings -> Back doesn't return to Phone app

Bug #1482551 reported by Femma
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Ubuntu Clock App
New
Undecided
Unassigned
Ubuntu UX
Triaged
Medium
Olga Kemmet
dialer-app (Ubuntu)
Triaged
High
Unassigned
ubuntu-system-settings (Ubuntu)
New
Undecided
Unassigned

Bug Description

From settings in telephony suite, when tap return button, it goes back to system settings instead of phone/one of the telephony suite

Changed in ubuntu-ux:
status: New → Triaged
Revision history for this message
Matthew Paul Thomas (mpt) wrote :

This is a side-effect of the Phone settings being part of System Settings. I've now moved them to the design of the Phone app. <https://goo.gl/LteZNn> <https://wiki.ubuntu.com/PhoneApp?action=diff&rev2=22&rev1=21>

So, fixing bug 1447601 would fix this bug.

affects: ubuntu-ux → dialer-app (Ubuntu)
Changed in dialer-app (Ubuntu):
assignee: Matthew Paul Thomas (mpt) → nobody
summary: - [System Settings] issue with navigation
+ Phone app -> Settings -> Back doesn't return to Phone app
Revision history for this message
Olga Kemmet (olga-kemmet) wrote :

This is a design issue because design needs to provide the right way of navigation. Added ubuntu-ux back to the bug.

Changed in ubuntu-ux:
status: New → Triaged
assignee: nobody → Olga Kemmet (olga-kemmet)
importance: Undecided → Medium
description: updated
summary: - Phone app -> Settings -> Back doesn't return to Phone app
+ "External" app -> System Settings -> Back doesn't return to "External"
+ app
summary: - "External" app -> System Settings -> Back doesn't return to "External"
- app
+ "External" app setting -> System Settings -> Back doesn't return to
+ "External" app
description: updated
description: updated
dobey (dobey)
no longer affects: indicator-datetime
Revision history for this message
dobey (dobey) wrote : Re: "External" app setting -> System Settings -> Back doesn't return to "External" app

OK. I'm going to remove the indicators from this as it really doesn't make sense there. When you open a settings panel or app from the indicators, the indicator itself is closed. It would be very weird if when that app was closed, the indicator automatically opened back up again.

An appropriate action in system-settings though when a panel is opened via the URL directly, rather than from within the app itself, is to just exit when the user presses the back button, assuming the system-settings app was not already running (which complicates things).

no longer affects: ubuntu-system-settings
no longer affects: indicator-sound (Ubuntu)
no longer affects: indicator-messages (Ubuntu)
no longer affects: indicator-network (Ubuntu)
no longer affects: indicator-power (Ubuntu)
Revision history for this message
Matthew Paul Thomas (mpt) wrote :

Rodney’s right that “Back” shouldn’t reopen an indicator menu. But it shouldn’t exit System Settings either. This is because, as Rodney says, that shouldn’t happen if System Settings was already running. But people can’t be expected to know *whether* System Settings is already running, especially on devices where background apps don’t have any screen representation, and especially on devices where the OS can shut down a background app at any time. Therefore, it shouldn’t happen at all.

I specified different behavior for Back: “…the behavior of the Back button should be: … if you came to the current screen any other way (for example from a “deep link” in a different app), it should navigate to the screen you were most recently on.” <https://wiki.ubuntu.com/SystemSettings#Navigation>

Anyway, the supposed “steps to reproduce” do not match the original bug report, which is specifically about the phone settings. This report is now causing enough confusion that I think it’s more confusing than useful to keep it open separately from bug 1447601.

description: updated
summary: - "External" app setting -> System Settings -> Back doesn't return to
- "External" app
+ Phone app -> Settings -> Back doesn't return to Phone app
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