Ubuntu Phone notification: having to click on the icon is not obvious

Bug #1421696 reported by costales
100
This bug affects 19 people
Affects Status Importance Assigned to Milestone
Canonical System Image
Fix Released
Medium
Michał Sawicz
Ubuntu UX
Fix Committed
Medium
Paty Davila
indicator-messages (Ubuntu)
Invalid
Medium
Unassigned
ubuntu-settings-components (Ubuntu)
Invalid
Undecided
Unassigned
unity8 (Ubuntu)
Fix Released
Medium
Albert Astals Cid

Bug Description

In the BQ E4.5 Ubuntu Edition, if you got a new notification, you have to click just in the icon for going to the application.

By example: You receive a Telegram message. You dragdown the status bar (green envelope) and you see the message. If you click in the notification nothing happens. You need to click in its icon.

This is not intuitive.

Thanks in advance!

------ UX Comment ------

We've added in the latest specification for Notifications in the Notification Centre the ability to launch the originating app by tapping on any part of the body of a notification list item. Page 29: Link to the spec:https://docs.google.com/a/canonical.com/document/d/1xDSZ_dnAMAlhgFnnyjJEibaITXjVLp1_pnj_tATNm9I/edit#heading=h.2kihdtv7as7e

Related branches

Changed in indicator-messages (Ubuntu):
status: New → Confirmed
Revision history for this message
Ted Gould (ted) wrote :

Added a design task and marked the dev task as incomplete as it'll need design input.

Changed in indicator-messages (Ubuntu):
status: Confirmed → Incomplete
Changed in ubuntu-ux:
assignee: nobody → Paty Davila (dizzypaty)
status: New → Triaged
summary: - Ubuntu Phone notification: You have to click just in its icon
+ Ubuntu Phone notification: having to click on the icon is not obvious
John Lea (johnlea)
Changed in ubuntu-ux:
importance: Undecided → Medium
Paty Davila (dizzypaty)
description: updated
Changed in ubuntu-ux:
status: Triaged → Fix Committed
Revision history for this message
Pat McGowan (pat-mcgowan) wrote :

Even knowing its difficult to hit the icon reliably

Changed in indicator-messages (Ubuntu):
status: Incomplete → Confirmed
Changed in canonical-devices-system-image:
assignee: nobody → Alejandro J. Cura (alecu)
importance: Undecided → Medium
milestone: none → ww02-2016
status: New → Confirmed
Changed in indicator-messages (Ubuntu):
importance: Undecided → Medium
Changed in ubuntu-ux:
status: Fix Committed → Confirmed
Changed in indicator-messages (Ubuntu):
status: Confirmed → Invalid
Changed in ubuntu-ux:
status: Confirmed → Fix Committed
Changed in indicator-messages (Ubuntu):
status: Invalid → Confirmed
status: Confirmed → Invalid
Changed in canonical-devices-system-image:
assignee: Alejandro J. Cura (alecu) → Michał Sawicz (saviq)
Revision history for this message
Michał Sawicz (saviq) wrote :

We won't be able to make it by ota9 because this would require all of the redesign to be implemented as today a tap expands the notification, so we'd lose that functionality.

Changed in canonical-devices-system-image:
status: Confirmed → New
Changed in unity8 (Ubuntu):
status: New → Triaged
importance: Undecided → Medium
Changed in canonical-devices-system-image:
milestone: ww02-2016 → backlog
status: New → Confirmed
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubuntu-settings-components (Ubuntu):
status: New → Confirmed
Revision history for this message
Nick Dedekind (nick-dedekind) wrote :

Is the UX spec given still current?

In the spec, all secondary actions have been removed from the notification center (ie. no inline reply or callback for messages/missed calls). This needs to be confirmed again by UX.

Changed in unity8 (Ubuntu):
status: Triaged → In Progress
assignee: nobody → Albert Astals Cid (aacid)
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package unity8 - 8.12+16.10.20160527-0ubuntu1

---------------
unity8 (8.12+16.10.20160527-0ubuntu1) yakkety; urgency=medium

  [ Albert Astals Cid ]
  * Activate on click for SimpleMessages (LP: #1421696)
  * Add override
  * Change the art back to the cardData value if it changes from broken
    to valid image (LP: #1533577)
  * Concierge mode generated code optimization
  * Don't use context properties but properties of the delegates
  * Listen to contentItem::widthChanged instead of
    Flickable::contentWidthChanged (LP: #1565763)
  * Make some AP code faster
  * Make tests a bit more stable
  * Make unity8 and unity8-dash handle termination signals
  * Remove workaround not needed anymore (LP: #1475643)
  * Resolve cardArtStyle on compile time
  * Set the theme earlier (LP: #1574048)

  [ Albert Astals Cid, Daniel d'Andrada ]
  * Remove DirectionalDragArea and libs/UbuntuGestures and port to SDK
    equivalents

  [ Andrea Cimitan ]
  * Hide the preview review input field when a rating is required (LP:
    #1541971)

  [ CI Train Bot ]
  * Resync trunk.

  [ Daniel d'Andrada ]
  * Fix DragHandle so it works in all directions
  * Support animated cursors
  * WindowInputMonitor - also map Qt::Key_HomePage to our home key
  * plugins/Cursor: properly register to the screen's QPlatformCursor
    when screen changes (LP: #1579742)

  [ Josh Arenson ]
  * Close the PageHeaderExtraPanel when a filter option is selected (LP:
    #1569498)
  * Wrap primaryFilter in a flickable to make it behave nicely. (LP:
    #1569492)

  [ Lukáš Tinkl ]
  * First snap decision should always be expanded, unless user decides
    otherwise (LP: #1580090, #1575045)
  * Fullscreen notification bug fixes (LP: #1583944, #1581498, #1422711)
  * Implement maximizing windows horizontally/vertically
  * Lock the session when putting the laptop into sleep (LP: #1581063)

  [ Lukáš Tinkl, Michael Terry ]
  * With a maximized window, "dragging" the panel down should restore it

  [ Michael Terry ]
  * Change some dash button colors from orange to green. (LP: #1581047)
  * Use PageHeader instead Ambiance's PageHeadStyle
  * Use new setTimeZone method to set user-friendly timezone name in the
    wizard. (LP: #1566295)

  [ Michael Zanetti ]
  * Remove the background dimming when the launcher is revealed by a
    drag (LP: #1575137)
  * reenable or drop disabled tests

 -- Michael Terry <email address hidden> Fri, 27 May 2016 13:54:44 +0000

Changed in unity8 (Ubuntu):
status: In Progress → Fix Released
Michał Sawicz (saviq)
Changed in canonical-devices-system-image:
status: Confirmed → Fix Committed
milestone: backlog → 12
Michał Sawicz (saviq)
Changed in ubuntu-settings-components (Ubuntu):
status: Confirmed → Invalid
Revision history for this message
Pat McGowan (pat-mcgowan) wrote :

Note this only addresses simple notifications, others such as SMS messages which an be replied to still work the same way as they did requiring the icon to be pressed.

Changed in canonical-devices-system-image:
status: Fix Committed → Fix Released
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