Messaging indicator sometimes fails to send a reply

Bug #1329289 reported by Dave Morley
22
This bug affects 2 people
Affects Status Importance Assigned to Milestone
indicator-messages (Ubuntu)
Invalid
Critical
Lars Karlitski
unity8 (Ubuntu)
Fix Released
Critical
Andrea Cimitan

Bug Description

STEPS:
1. Open the messaging app
2. Send a message to your own phone
3. Close the messaging app
4. Hit the power button
5. Drag down the indicator
6. Reply to the message
7 Repeat steps 5-6 until the indicator nolonger send the meassage and instead saves it.

See attached screenshot note the greyed send button

WORKAROUND:
Remove all messages from the indicator and use the messaging app once to reply, you will then be good till your indicator locks up again.

ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: indicator-messages 13.10.1+14.10.20140611-0ubuntu1
Uname: Linux 3.4.0-5-mako armv7l
ApportVersion: 2.14.3-0ubuntu1
Architecture: armhf
Date: Thu Jun 12 12:01:29 2014
InstallationDate: Installed on 2014-06-12 (0 days ago)
InstallationMedia: Ubuntu Utopic Unicorn (development branch) - armhf (20140612)
SourcePackage: indicator-messages
UpgradeStatus: No upgrade log present (probably fresh install)

Related branches

Revision history for this message
Dave Morley (davmor2) wrote :
Dave Morley (davmor2)
description: updated
Revision history for this message
Alexander Sack (asac) wrote :

this bug annoyed me regularly enough for last few month and today i lost again big text i typed because of that; bumping to high, mark avengers, surely something we try to nail for RTM.

tags: added: avengers
Changed in indicator-messages (Ubuntu):
importance: Undecided → High
assignee: nobody → Thomas Strehl (strehl-t)
Revision history for this message
Alexander Sack (asac) wrote :

assigning to thostr to raise awareness for now.

Changed in indicator-messages (Ubuntu):
status: New → Confirmed
Thomas Strehl (strehl-t)
Changed in indicator-messages (Ubuntu):
assignee: Thomas Strehl (strehl-t) → Lars Uebernickel (larsu)
Revision history for this message
Lars Karlitski (larsu) wrote :

I've seen similar issues recently. I'm pretty sure that this is not an issue in the service, but in the UI layer in unity8.

Michał Sawicz (saviq)
Changed in unity8:
assignee: nobody → Nick Dedekind (nick-dedekind)
Dave Morley (davmor2)
tags: added: qa-daily-testing rtm14
tags: added: pat
Revision history for this message
Rick Spencer (rick-rickspencer3) wrote :

This seems to be a data loss bug, so bumping to Critical

Changed in indicator-messages (Ubuntu):
importance: High → Critical
Michał Sawicz (saviq)
Changed in unity8 (Ubuntu):
assignee: nobody → Nick Dedekind (nick-dedekind)
kevin gunn (kgunn72)
Changed in unity8 (Ubuntu):
importance: Undecided → Critical
assignee: Nick Dedekind (nick-dedekind) → Andrea Cimitan (cimi)
tags: added: touch-2014-09-11
Revision history for this message
Andrea Cimitan (cimi) wrote :

Cannot reproduce this... reproduced steps 5-6 like 15 times...

Revision history for this message
Andrea Cimitan (cimi) wrote :

Ok, managed to reproduce before finishing my monthly SMS allowance :-D

Revision history for this message
Andrea Cimitan (cimi) wrote :

Seems to be fixed in silo 019

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in unity8 (Ubuntu):
status: New → Confirmed
Michał Sawicz (saviq)
Changed in unity8 (Ubuntu):
status: Confirmed → In Progress
no longer affects: unity8
kevin gunn (kgunn72)
tags: added: touch-2014-09-25
removed: touch-2014-09-11
Revision history for this message
Ted Gould (ted) wrote :

Judging by the chatter this seems to be confirmed as not an indicator-messages issue, so I'm going to mark this bug task as Invalid.

Changed in indicator-messages (Ubuntu):
status: Confirmed → Invalid
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package unity8 - 8.00+14.10.20140926-0ubuntu1

---------------
unity8 (8.00+14.10.20140926-0ubuntu1) utopic; urgency=low

  [ CI bot ]
  * Resync trunk

  [ Nick Dedekind ]
  * Visual changes for indicator RTM polishing (LP: #1329289)

  [ Ubuntu daily release ]
  * New rebuild forced
 -- Ubuntu daily release <email address hidden> Fri, 26 Sep 2014 19:12:39 +0000

Changed in unity8 (Ubuntu):
status: In Progress → Fix Released
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