Messages indicator does not indicate new messages

[Tom Cameron]

I noticed after performing updates 2-3 weeks ago that my messages indicator no longer turns blue to notify me that I have chat messages waiting. It also does not show unread chat messages in the list like it used to. I have confirmed that Xchat and Gwibber/Friends messages do not appear to trigger a new waiting message indicator either.

I have tried reinstalling indicator-messages, and I have confirmed empathy.desktop exists in dconf com.canonical.indicator.messages:applications. None of these have fixed the issue.

I suspect a required package was removed or a new setting was not applied, but I don't know what it could be.

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: indicator-messages 13.10.1+13.10.20130830.2-0ubuntu1
ProcVersionSignature: Ubuntu 3.11.0-4.9-generic 3.11.0-rc7
Uname: Linux 3.11.0-4-generic x86_64
ApportVersion: 2.12.1-0ubuntu3
Architecture: amd64
Date: Tue Sep 3 21:04:56 2013
InstallationDate: Installed on 2012-11-02 (305 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MarkForUpload: True
SourcePackage: indicator-messages
UpgradeStatus: Upgraded to saucy on 2013-08-14 (20 days ago)

[Tom Cameron (drdabbles)]

Do we have any indication that there will be work done on this before release? This bug effects not only empathy and friends/gwibber notifications, but xchat and presumably Thunderbird as well! It makes using a chat application impossible when you have more than a screen full of contacts (ie: company setting).

[Tom Cameron (drdabbles)]

The attached python script (contributed by <trism> in #ubuntu+1 channel), when coupled with a .desktop file and configured in dconf indicator/messages does trigger an attention icon. When you remove attention from the application, the icon returns to its normal status.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Lars Karlitski (larsu)]

Hey, thanks for reporting this bug. I've recently merged a patch that should fix this issue (lp:~larsu/indicator-messages/lp1229422). It was released this morning as indicator-messages-13.10.1+13.10.20131004-0ubuntu1. Can you please check whether it does after the update comes in?

[Max Brustkern (nuclearbob)]

I can see this on a maguro running mir under image 80 as well, so I'll try the fix when it's out.

[Gema Gomez (gema)]

Still happening on mako as well on image 89.

[Max Brustkern (nuclearbob)]

On image 99 on maguro this seems to be fixed.