messaging-menu doesn't allow one to set availability status if a chat program isn't open

Bug #1090419 reported by Jon Loldrup
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
indicator-messages (Ubuntu)
Triaged
Low
Unassigned

Bug Description

When I want to be available online, I would like to use the messaging indicator to become available (ie set my status to be "Available"). However, doing so has no effect if I haven't previously opened Empathy (or perhaps another properly registered chat program). Also, I am not told that the action I just performed had no effect. I have to guess or learn over time.

Weirdly, if I open empathy and subsequently close the empathy window, the messaging indicator DOES work to the desired effect, that is, I can change my availability status and it will reflect in my online status in Empathy.

Also, if I have successfully become available online, this status is not remembered across reboots. To regain availability after reboot I would, as described above, have to manually open the Empathy window, and then perhaps close it again if I don't want to look at it (I only opened it to achieve the side effect of becomning available for chat, so I don't want to actually look at it.

How cumbersome.

affects: indicator-applet → indicator-messages
Revision history for this message
Matthew Paul Thomas (mpt) wrote :

This looks related to bug 1057385, bug 1046360 (fixed), and bug 1077252.

Debra Virden (teddydlv)
description: updated
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report. What version of Ubuntu do you use?

Changed in indicator-messages:
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Jon Loldrup (loldrup) wrote : Re: [Bug 1090419] Re: messaging-menu doesn't allow one to set availability status if a chat program isn't open

I use Ubuntu 12.04, 64 bit
Den 30/10/2013 23.31 skrev "Sebastien Bacher" <email address hidden>:

> Thank you for your bug report. What version of Ubuntu do you use?
>
> ** Changed in: indicator-messages
> Importance: Undecided => Low
>
> ** Changed in: indicator-messages
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1090419
>
> Title:
> messaging-menu doesn't allow one to set availability status if a chat
> program isn't open
>
> Status in The Messaging Menu:
> Incomplete
>
> Bug description:
> When I want to be available online, I would like to use the messaging
> indicator to become available (ie set my status to be "Available").
> However, doing so has no effect if I haven't previously opened Empathy
> (or perhaps another properly registered chat program). Also, I am not
> told that the action I just performed had no effect. I have to guess
> or learn over time.
>
> Weirdly, if I open empathy and subsequently close the empathy window,
> the messaging indicator DOES work to the desired effect, that is, I
> can change my availability status and it will reflect in my online
> status in Empathy.
>
> Also, if I have successfully become available online, this status is
> not remembered across reboots. To regain availability after reboot I
> would, as described above, have to manually open the Empathy window,
> and then perhaps close it again if I don't want to look at it (I only
> opened it to achieve the side effect of becomning available for chat,
> so I don't want to actually look at it.
>
> How cumbersome.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/indicator-messages/+bug/1090419/+subscriptions
>

Revision history for this message
Jon Loldrup (loldrup) wrote :

Expected behaviour: if no chat program is open, the status should be
displayed as "offline". If I then change the status to online, all
registered/corporative chat clients should be started (though not with
visible windows), and be notified that they should set their status to
online.

Actual behaviour: nothing happens.
Den 30/10/2013 23.31 skrev "Sebastien Bacher" <email address hidden>:

> Thank you for your bug report. What version of Ubuntu do you use?
>
> ** Changed in: indicator-messages
> Importance: Undecided => Low
>
> ** Changed in: indicator-messages
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1090419
>
> Title:
> messaging-menu doesn't allow one to set availability status if a chat
> program isn't open
>
> Status in The Messaging Menu:
> Incomplete
>
> Bug description:
> When I want to be available online, I would like to use the messaging
> indicator to become available (ie set my status to be "Available").
> However, doing so has no effect if I haven't previously opened Empathy
> (or perhaps another properly registered chat program). Also, I am not
> told that the action I just performed had no effect. I have to guess
> or learn over time.
>
> Weirdly, if I open empathy and subsequently close the empathy window,
> the messaging indicator DOES work to the desired effect, that is, I
> can change my availability status and it will reflect in my online
> status in Empathy.
>
> Also, if I have successfully become available online, this status is
> not remembered across reboots. To regain availability after reboot I
> would, as described above, have to manually open the Empathy window,
> and then perhaps close it again if I don't want to look at it (I only
> opened it to achieve the side effect of becomning available for chat,
> so I don't want to actually look at it.
>
> How cumbersome.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/indicator-messages/+bug/1090419/+subscriptions
>

Changed in indicator-messages:
status: Incomplete → New
Ted Gould (ted)
Changed in indicator-messages (Ubuntu):
importance: Undecided → Low
Ted Gould (ted)
no longer affects: indicator-messages
Changed in indicator-messages (Ubuntu):
status: New → Triaged
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