Display auto rotates when connecting a PS4 gamepad via USB

Bug #1721141 reported by Owais Lone
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
iio-sensor-proxy (Ubuntu)
Fix Released
Medium
Unassigned

Bug Description

Whenever I connected one of my PS4 controllers to my XPS 13 laptop. The laptop screen auto rotates to 90% clockwise and then 90% clockwise again. The laptop ends up with upside down screen. When this happens, the display settings does not show the orientation option either so only way for me to fix it is to restart the laptop.

Revision history for this message
Jeremy Bícha (jbicha) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:
apport-collect 1721141

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Confirmed on a ThinkPad too. The bug didn't occur on my desktop though.

WORKAROUND:
1. Put the PS4 controller upside down (buttons down).
2. Open the panel menu and click the second circle button (rotation lock).

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-control-center (Ubuntu):
status: New → Confirmed
Changed in gnome-shell (Ubuntu):
status: New → Confirmed
Changed in gnome-control-center (Ubuntu):
importance: Undecided → Medium
Changed in gnome-shell (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Andrea Azzarone (azzar1) wrote :

Looks fixed in trunk. We might want to cherrypick this fix if required: https://github.com/hadess/iio-sensor-proxy/commit/401d59e54b3123860180d4401e09df8a1e1bc6c3

no longer affects: gnome-shell (Ubuntu)
no longer affects: gnome-control-center (Ubuntu)
Changed in iio-sensor-proxy (Ubuntu):
status: New → Triaged
Changed in iio-sensor-proxy (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Sebastien Bacher (seb128) wrote :

The issue is fixed in the version in bionic

Changed in iio-sensor-proxy (Ubuntu):
status: Triaged → Fix Released
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