hwinfo --framebuffer | VirtualBox 5.2.12 | empty output

Bug #1774575 reported by linux64kb
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
hwinfo (Ubuntu)
New
Undecided
Unassigned
linux (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

1) Ubuntu 4.15.0-22.24-generic 4.15.17; Description: Ubuntu 18.04 LTS Release: 18.04
2) lspci-vnvn+hwinfo_policy.log attached
3) What happens: The command "sudo hwinfo --framebuffer" provides an empty output. (Possibly can't find framebuffer info.)
4) Expected: a list of supported video modes (https://askubuntu.com/a/824182/621093)

Some additional info
A) Enviroment:
A1) Ubuntu 18.04 server
A2) VirtualBox 5.2.12; installing guest packages and host extensions didn't help.
B) VGA compatible controller [0300]: InnoTek Systemberatung GmbH VirtualBox Graphics Adapter
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version k4.15.0-22-generic.
AplayDevices: Error: [Errno 2] No such file or directory: 'aplay': 'aplay'
ApportVersion: 2.20.9-0ubuntu7.1
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord': 'arecord'
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/pcmC0D1c', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
Card0.Amixer.info: Error: [Errno 2] No such file or directory: 'amixer': 'amixer'
Card0.Amixer.values: Error: [Errno 2] No such file or directory: 'amixer': 'amixer'
DistroRelease: Ubuntu 18.04
IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig': 'iwconfig'
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: innotek GmbH VirtualBox
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 vboxdrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-22-generic root=UUID=2a72b513-4a62-11e8-b10a-080027d89d39 ro keyboard-configuration/layoutcode=hu
ProcVersionSignature: Ubuntu 4.15.0-22.24-generic 4.15.17
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-22-generic N/A
 linux-backports-modules-4.15.0-22-generic N/A
 linux-firmware 1.173.1
RfKill: Error: [Errno 2] No such file or directory: 'rfkill': 'rfkill'
Tags: bionic uec-images
Uname: Linux 4.15.0-22-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lxd plugdev sudo
_MarkForUpload: True
dmi.bios.date: 12/01/2006
dmi.bios.vendor: innotek GmbH
dmi.bios.version: VirtualBox
dmi.board.name: VirtualBox
dmi.board.vendor: Oracle Corporation
dmi.board.version: 1.2
dmi.chassis.type: 1
dmi.chassis.vendor: Oracle Corporation
dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr:
dmi.product.family: Virtual Machine
dmi.product.name: VirtualBox
dmi.product.version: 1.2
dmi.sys.vendor: innotek GmbH
---
ApportVersion: 2.20.9-0ubuntu7.1
Architecture: amd64
DistroRelease: Ubuntu 18.04
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
Tags: bionic uec-images
Uname: Linux 4.17.0-041700rc7-generic x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lxd plugdev sudo
_MarkForUpload: True

Revision history for this message
linux64kb (linux64kb) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1774575

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: bionic
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.17 kernel[0].

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.17-rc7

Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
linux64kb (linux64kb) wrote :

This is working on Ubuntu 16.04 LTS.
___
which hwinfo
/usr/sbin/hwinfo
___
lsb_release -rd
Description: Ubuntu 16.04.4 LTS
Release: 16.04
___
apt-cache policy hwinfo
hwinfo:
  Installed: 21.23-1
  Candidate: 21.23-1
  Version table:
 *** 21.23-1 500
        500 http://hu.archive.ubuntu.com/ubuntu xenial/universe amd64 Packages
        100 /var/lib/dpkg/status
___
sudo hwinfo --pci
...
10: PCI 02.0: 0300 VGA compatible controller (VGA)
  [Created at pci.366]
  Unique ID: _Znp.mHjpIGaFQV1
  SysFS ID: /devices/pci0000:00/0000:00:02.0
  SysFS BusID: 0000:00:02.0
  Hardware Class: graphics card
  Model: "InnoTek Systemberatung VirtualBox Graphics Adapter"
  Vendor: pci 0x80ee "InnoTek Systemberatung GmbH"
  Device: pci 0xbeef "VirtualBox Graphics Adapter"
  Memory Range: 0xe0000000-0xe1ffffff (ro,non-prefetchable)
  IRQ: 18 (no events)
  I/O Ports: 0x3c0-0x3df (rw)
  Module Alias: "pci:v000080EEd0000BEEFsv00000000sd00000000bc03sc00i00"
  Driver Info #0:
    Driver Status: vboxvideo is active
    Driver Activation Cmd: "modprobe vboxvideo"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
...

Revision history for this message
linux64kb (linux64kb) wrote : AlsaDevices.txt

apport information

tags: added: apport-collected uec-images
description: updated
Revision history for this message
linux64kb (linux64kb) wrote : CRDA.txt

apport information

Revision history for this message
linux64kb (linux64kb) wrote : Card0.Codecs.codec97.0.ac97.0-0.txt

apport information

Revision history for this message
linux64kb (linux64kb) wrote : Card0.Codecs.codec97.0.ac97.0-0.regs.txt

apport information

Revision history for this message
linux64kb (linux64kb) wrote : CurrentDmesg.txt

apport information

Revision history for this message
linux64kb (linux64kb) wrote : Lspci.txt

apport information

Revision history for this message
linux64kb (linux64kb) wrote : PciMultimedia.txt

apport information

Revision history for this message
linux64kb (linux64kb) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
linux64kb (linux64kb) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
linux64kb (linux64kb) wrote : ProcInterrupts.txt

apport information

Revision history for this message
linux64kb (linux64kb) wrote : ProcModules.txt

apport information

Revision history for this message
linux64kb (linux64kb) wrote : UdevDb.txt

apport information

Revision history for this message
linux64kb (linux64kb) wrote : WifiSyslog.txt

apport information

Revision history for this message
linux64kb (linux64kb) wrote :

apport-collect 1774575 - done - Confirmed
kernel-bug-exists-upstream - Confirmed
---
@Joseph Salisbury (jsalisbury) Thank you for taking care of this issue! To answer your questions...
___
I've updated the Ubuntu 18.04 LTS server in question to the latest stable version (as of today, 5th of June 2018) and nstalled mainline kernel v4.17.
uname -a
Linux u1804svr-t1 4.17.0-041700rc7-generic #201806041848 SMP Mon Jun 4 22:51:06 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
lsb_release -rd
Description: Ubuntu 18.04 LTS
Release: 18.04
___
Hwinfo is also the latest stable version which comes from the official ubuntu repo via "apt install hwinfo"
dpkg -l hwinfo
||/ Name Version Architecture Description
+++-================-=============-=============-=====================================
ii hwinfo 21.52-1 amd64 Hardware identification system
apt-cache policy hwinfo
hwinfo:
  Installed: 21.52-1
  Candidate: 21.52-1
  Version table:
 *** 21.52-1 500
        500 http://archive.ubuntu.com/ubuntu bionic/universe amd64 Packages
        100 /var/lib/dpkg/status
___
"sudo hwinfo --framebuffer" is working on Ubuntu 16.04 server. I started to evaluate Ubuntu 18.04 server and found that this isn't working contrary to the previous LTS.
I've even tried "sudo hwinfo --framebuffer --verbose", but still no output.
___
The previous kernel version is "uname -r" -> 4.4.0-116-generic on 16.04 LTS.
The mainline kernel version is "uname -r" -> 4.17.0-041700rc7-generic on 18.04 LTS
___

tags: added: kernel-bug-exists-upstream
removed: apport-collected uec-images
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
linux64kb (linux64kb) wrote :

I've forgot to add this.
sudo hwinfo --pci
...
17: PCI 02.0: 0300 VGA compatible controller (VGA)
  [Created at pci.378]
  Unique ID: _Znp.mHjpIGaFQV1
  SysFS ID: /devices/pci0000:00/0000:00:02.0
  SysFS BusID: 0000:00:02.0
  Hardware Class: graphics card
  Model: "InnoTek Systemberatung VirtualBox Graphics Adapter"
  Vendor: pci 0x80ee "InnoTek Systemberatung GmbH"
  Device: pci 0xbeef "VirtualBox Graphics Adapter"
  Driver: "vboxvideo"
  Driver Modules: "vboxvideo"
  Memory Range: 0xe0000000-0xe1ffffff (ro,non-prefetchable)
  Memory Range: 0x000c0000-0x000dffff (rw,non-prefetchable,disabled)
  IRQ: 18 (8 events)
  I/O Ports: 0x3c0-0x3df (rw)
  Module Alias: "pci:v000080EEd0000BEEFsv00000000sd00000000bc03sc00i00"
  Driver Info #0:
    Driver Status: vboxvideo is active
    Driver Activation Cmd: "modprobe vboxvideo"
  Config Status: cfg=new, avail=yes, need=no, active=unknown
...

Revision history for this message
linux64kb (linux64kb) wrote : ProcCpuinfoMinimal.txt

apport information

tags: added: apport-collected uec-images
description: updated
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