hp-install requires sudo

Bug #993252 reported by [mrs_sheep]
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
hplip (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I just finish setting up a new LaserJet (Hardware info attached) and had some trouble installing the binary driver.
Ubuntu itself didn't ask me to do so and just listed the driver as working - but this is probably not a hplip-error.

I finally encountered the "hp-setup" command, which though failed to install the driver. [error: The printer you are trying to setup requires a binary driver plug-in and it failed to install. Please check your internet connection and try again. Visit http://hplipopensource.com for more infomation.]

I don't know what this error massages is talking about, the internet works without any problems.

At last I read in some forum "sudo hp-setup" and indeed everything installed correctly. Printer works perfectly.

Conclusion: This is similar to https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/302627, but what I would ask for this time is:
Add a gksudo to hp-setup or forbid running it as normal user (like apt-get).

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: hplip 3.12.2-1ubuntu3 [modified: var/lib/hp/hplip.state]
ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
Uname: Linux 3.2.0-24-generic x86_64
ApportVersion: 2.0.1-0ubuntu7
Architecture: amd64
CheckboxSubmission: 236a6ecab42f5f00606cd37059f07dc1
CheckboxSystem: 5a5f83b1a22238119772e525a902a417
Date: Wed May 2 14:56:51 2012
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
Lpstat: device for HP-LaserJet: hp:/net/HP_LaserJet_Professional_M1217nfw_MFP?zc=NPI069766
MachineType: MICRO-STAR INTERNATIONAL CO., LTD MS-1751
Papersize: letter
PpdFiles: HP-LaserJet: HP LaserJet Professional m1217nfw MFP, hpcups 3.12.2, requires proprietary plugin
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic root=UUID=8bf97e06-a52c-4960-84d9-1cdfa5eacea2 ro quiet splash vt.handoff=7
SourcePackage: hplip
UpgradeStatus: Upgraded to precise on 2012-04-26 (5 days ago)
dmi.bios.date: 11/15/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E1751IMS.105
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: MS-1751
dmi.board.vendor: MICRO-STAR INTERNATIONAL CO., LTD
dmi.board.version: REV:1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: MS-1751
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE1751IMS.105:bd11/15/2010:svnMICRO-STARINTERNATIONALCO.,LTD:pnMS-1751:pvrREV1.0:rvnMICRO-STARINTERNATIONALCO.,LTD:rnMS-1751:rvrREV1.0:cvnMS-1751:ct10:cvrN/A:
dmi.product.name: MS-1751
dmi.product.version: REV:1.0
dmi.sys.vendor: MICRO-STAR INTERNATIONAL CO., LTD

Revision history for this message
[mrs_sheep] (mrs-sheep) wrote :
Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Hello Mrs. Sheep,
Thank you for submitting this bug and reporting a problem with cups. You made this bug report some time ago and Ubuntu has been updated since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know, and in the current version, run the following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]

Changed in hplip (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for hplip (Ubuntu) because there has been no activity for 60 days.]

Changed in hplip (Ubuntu):
status: Incomplete → Expired
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