xsane crashed with SIGSEGV in soapht_control_option()

Bug #971448 reported by Jorge Juan
20
This bug affects 3 people
Affects Status Importance Assigned to Milestone
hplip (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

xsane crashed at the first execution after upgrading to Precise.

ProblemType: Crash
DistroRelease: Ubuntu 12.04
Package: xsane 0.998-3ubuntu2
ProcVersionSignature: Ubuntu 3.2.0-21.34-generic 3.2.13
Uname: Linux 3.2.0-21-generic x86_64
ApportVersion: 2.0-0ubuntu2
Architecture: amd64
Date: Mon Apr 2 12:58:12 2012
ExecutablePath: /usr/bin/xsane
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100427.1)
ProcCmdline: xsane
ProcEnviron:
 PATH=(custom, user)
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
SegvReason: reading unknown VMA
Signal: 11
SourcePackage: xsane
Title: xsane crashed with SIGSEGV in soapht_control_option()
UpgradeStatus: Upgraded to precise on 2012-03-30 (2 days ago)
UserGroups: adm admin cdrom dialout disk lp lpadmin plugdev root sambashare vboxusers video

Revision history for this message
Jorge Juan (jjchico) wrote :
visibility: private → public
Revision history for this message
Apport retracing service (apport) wrote : Stacktrace.txt
Revision history for this message
Apport retracing service (apport) wrote : StacktraceTop.txt
Revision history for this message
Apport retracing service (apport) wrote : ThreadStacktrace.txt
Changed in xsane (Ubuntu):
importance: Undecided → Medium
tags: removed: need-amd64-retrace
Revision history for this message
Jorge Juan (jjchico) wrote :

Just discovered it is a problem with hplip driver. You have to run the hp-setup utility so that the proprietary MFP driver plug-in is reinstalled:

$ sudo hp-setup

This is a workaround.

Should the hplip package install the proprietary plug-in automatically during the upgrade since the EULA was previously accepted?

Should the user be asked to accept the EULA and get the plug-in installed during the dist-upgrade to precise?

affects: xsane (Ubuntu) → hplip (Ubuntu)
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in hplip (Ubuntu):
status: New → Confirmed
Revision history for this message
Burner (kim-bak) wrote :

I were affected by this too, running hp-setup did the trick
thanx :)

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