wrong colours on HP F2200 after switching to 11.10

Bug #903171 reported by Bouke Bunnik
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
HPLIP
Incomplete
Undecided
Unassigned
hplip (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I have not heavily tested colour use on 11.04 though. For that reason, this could still be a manifestation of bug Bug #777670 (wrong colors on HPCLJ 3500/3600 printer after switching to 11.04), since my problem is manifesting in the same way, or so I thought.

I decided to file a new bug, because #777670 has a fix released, and I do already have the libjpeg6b version 6b1-1ubuntu2 that should contain the fix.

The colours appear washed out, but the main effect seems to be that yellow in not used, and everything else is too green. If I print with only the tri-colour cartridge, the blacks appear green, for example, and reds become muddy green to brown. The printer testpage comes out perfectly fine though.

I don't have much time to investigate this further today, but after that I should be able to, so hints as to what information to provide, or which things to try/check, would be very helpful. I will look at bug #777670 for things to try too (perhaps it is a similar issue?).

Revision history for this message
Bouke Bunnik (bosyber) wrote :
Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

Your problem is most probably not bug 777670, as the HP Color LaserJet 35xx/36xx series get their jobs JPG-compressed in draft and normal quality. For the HP F2200 there is no JPG compression needed AFAIK.

Most probably this is a problem of HP's HPLIP driver. Adding upstream task ...

Can someone of the developers at HP have a look at this? Thanks.

Revision history for this message
ddfs (32167-b) wrote :
Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Hello Bouke,
Thank you for submitting this bug and reporting a problem with cups. You made this bug report some time ago and Ubuntu has been updated since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know, and in the current version, run the following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]

Changed in hplip:
status: New → Incomplete
Changed in hplip (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for hplip (Ubuntu) because there has been no activity for 60 days.]

Changed in hplip (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.