Printer doesn't respond while printing
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
hplip (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
I want to print text document. I click print and printer printer starts printing. After a few seconds printing stops and printer doesn't responde. I can't print anything.
ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: hplip 3.11.1-2ubuntu2
ProcVersionSign
Uname: Linux 2.6.38-13-generic i686
Architecture: i386
Date: Sat Dec 3 13:31:02 2011
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Alpha i386 (20091209)
Lpstat: device for Photosmart-
Lsusb:
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 005: ID 03f0:4e11 Hewlett-Packard PhotoSmart 2570 series
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK Computer INC. A7N8X-E
Papersize: a4
PpdFiles: Photosmart-
ProcEnviron:
LANGUAGE=pl:en
LANG=pl_PL.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: hplip
UpgradeStatus: Upgraded to natty on 2011-04-28 (218 days ago)
dmi.bios.date: 02/04/2004
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: ASUS A7N8X-E Deluxe ACPI BIOS Rev 1009
dmi.board.name: A7N8X-E
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: REV 2.xx
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufactture
dmi.chassis.
dmi.modalias: dmi:bvnPhoenixT
dmi.product.name: A7N8X-E
dmi.product.
dmi.sys.vendor: ASUSTeK Computer INC.
From log: Photosmart_ 2570_series? serial= MY68P1116504DY: No data available
[17966.160028] usb 1-3: reset high speed USB device using ehci_hcd and address 5
[17966.293386] usblp0: USB Bidirectional printer dev 5 if 1 alt 0 proto 2 vid 0x03F0 pid 0x4E11
hp[4278]: io/hpmud/musb.c 1043: bulk_write failed buf=0xbfa694a4 size=1536 len=-16: No data available
hp[4278]: io/hpmud/musb.c 1423: unable to write data hp:/usb/
hp[4278]: io/hpmud/musb.c 749: invalid deviceid ret=-16: Device or resource busy
[17966.300126] usb 1-3: usbfs: process 4318 (hp) did not claim interface 1 before use
[17966.300705] usb 1-3: usbfs: process 4278 (hp) did not claim interface 1 before use
hp[4278]: prnt/backend/hp.c 625: ERROR: 5021 device communication error!
[17966.310012] usb 1-3: usbfs: process 4278 (hp) did not claim interface 1 before use
[17966.310035] usb 1-3: usbfs: process 4278 (hp) did not claim interface 1 before use