Previously working printer/scanner combo now no longer working

[Rainer Rohde]

I have an HP Officejet 5610 All-in-One which worked until a couple of weeks ago just perfectly with simple scan. Now, simple scan complains that there's no scanner connected.

This looks like a regression to me; I hope this can be sorted out quickly.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: simple-scan 3.2.0-0ubuntu1
ProcVersionSignature: Ubuntu 3.0.0-12.19-generic 3.0.4
Uname: Linux 3.0.0-12-generic x86_64
NonfreeKernelModules: nvidia wl
ApportVersion: 1.23-0ubuntu2
Architecture: amd64
Date: Fri Oct 7 18:48:01 2011
DriverPackageVersions:
 libsane 1.0.22-2ubuntu2
 libsane-extras N/A
 hplip N/A
 hpoj N/A
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Alpha amd64+mac (20110815)
MachineType: Apple Inc. MacBookPro5,2
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-12-generic root=UUID=e4269a1d-19f0-4d19-98fc-0bae71af3387 ro quiet splash acpi_apic acpi_apic_instance=2 vt.handoff=7
SourcePackage: simple-scan
UpgradeStatus: Upgraded to oneiric on 2011-09-16 (21 days ago)
dmi.bios.date: 05/04/09
dmi.bios.vendor: Apple Inc.
dmi.bios.version: MBP52.88Z.008E.B05.0905042202
dmi.board.asset.tag: Base Board Asset Tag#
dmi.board.name: Mac-F2268EC8
dmi.board.vendor: Apple Inc.
dmi.chassis.asset.tag: Asset Tag#
dmi.chassis.type: 8
dmi.chassis.vendor: Apple Inc.
dmi.chassis.version: Mac-F2268EC8
dmi.modalias: dmi:bvnAppleInc.:bvrMBP52.88Z.008E.B05.0905042202:bd05/04/09:svnAppleInc.:pnMacBookPro5,2:pvr1.0:rvnAppleInc.:rnMac-F2268EC8:rvr:cvnAppleInc.:ct8:cvrMac-F2268EC8:
dmi.product.name: MacBookPro5,2
dmi.product.version: 1.0
dmi.sys.vendor: Apple Inc.

[Rainer Rohde (rainer-rohde)]

I tried this today again and still no joy! My scanner is not recognized as such, however it worked great during Oneiric development until recently. To me, this is a regression and should be fixed.

So, this is a call for action, please. :)

[Sarbeswar Meher (sarbeswar-meher)]

Can you please remove all the existing queues. Download latest hplip-3.11.10 from http://hplipopensource.com/hplip-web/index.html and install is using "sh hplip-3.11.10.run" in commandline. Connect the printer via USB and run "hp-setup" in commandline. Once setup is done, you can scan,print.

If you have any issue, please post the output of "hp-check".

[Rainer Rohde (rainer-rohde)]

Thank you, I will try this and let you know.

[Rainer Rohde (rainer-rohde)]

HPLIP from the repos seems to have fixed it... Thanks.

[Sarbeswar Meher (sarbeswar-meher)]

Marking this as Invalid as there has been no code change.

[gf (gf-interlinks-deactivatedaccount)]

Closed per reporter’s feedback.