systray.py crashed with SIGSEGV

Bug #862243 reported by Tommy_CZ on 2011-09-29
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
hplip (Ubuntu)
Medium
Unassigned

Bug Description

Systray crashed after I logged into unity 2D after I had installed new fglrx driver using howto in their wiki.

ProblemType: Crash
DistroRelease: Ubuntu 11.10
Package: hplip-data 3.11.7-1ubuntu3
ProcVersionSignature: Ubuntu 3.0.0-12.19-generic 3.0.4
Uname: Linux 3.0.0-12-generic x86_64
ApportVersion: 1.23-0ubuntu2
Architecture: amd64
Date: Thu Sep 29 12:25:47 2011
ExecutablePath: /usr/share/hplip/systray.py
InstallationMedia: Kubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427)
InterpreterPath: /usr/bin/python2.7
Lpstat:
 device for HP_F4280: socket://192.168.1.1:9100
 device for Photosmart-B110-series: hp:/usb/Photosmart_B110_series?serial=CN13O4H25205J8
 device for Photosmart_B110: hp:/usb/Photosmart_B110_series?serial=CN13O4H25205J8
MachineType: Acer AO722
PackageArchitecture: all
Papersize: a4
PpdFiles:
 HP_F4280: HP Deskjet f4200 Series, hpcups 3.11.7
 Photosmart-B110-series: HP Photosmart b110 Series, hpcups 3.11.7
 Photosmart_B110: HP Photosmart b110 Series, hpcups 3.11.7
ProcCmdline: python /usr/bin/hp-systray
ProcEnviron:
 SHELL=/bin/bash
 LC_MESSAGES=cs_CZ.UTF-8
 LANG=cs_CZ.UTF-8
 LANGUAGE=cs_CZ
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-12-generic root=UUID=312fcc38-1fa8-4602-8f0e-599afaa762d7 ro quiet splash vt.handoff=7
SegvAnalysis:
 Segfault happened at: 0x49c60b: mov 0x10(%rax),%rdi
 PC (0x0049c60b) ok
 source "0x10(%rax)" (0x00000010) not located in a known VMA region (needed readable region)!
 destination "%rdi" ok
SegvReason: reading NULL VMA
Signal: 11
SourcePackage: hplip
StacktraceTop:
 ?? () from /usr/lib/x86_64-linux-gnu/libgdk-x11-2.0.so.0
 ?? () from /usr/lib/x86_64-linux-gnu/libgdk-x11-2.0.so.0
 ?? () from /usr/lib/x86_64-linux-gnu/libgdk-x11-2.0.so.0
 ?? () from /usr/lib/x86_64-linux-gnu/libgdk-x11-2.0.so.0
 ?? () from /usr/lib/x86_64-linux-gnu/libgdk-x11-2.0.so.0
Title: systray.py crashed with SIGSEGV
UpgradeStatus: Upgraded to oneiric on 2011-08-17 (42 days ago)
UserGroups: adm admin cdrom dialout lp lpadmin mythtv plugdev sambashare
dmi.bios.date: 06/08/2011
dmi.bios.vendor: Acer
dmi.bios.version: V1.04
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: JE10-BZ
dmi.board.vendor: Acer
dmi.board.version: Base Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.04
dmi.modalias: dmi:bvnAcer:bvrV1.04:bd06/08/2011:svnAcer:pnAO722:pvrV1.04:rvnAcer:rnJE10-BZ:rvrBaseBoardVersion:cvnAcer:ct10:cvrV1.04:
dmi.product.name: AO722
dmi.product.version: V1.04
dmi.sys.vendor: Acer

Tommy_CZ (t-kijas) wrote :
visibility: private → public

StacktraceTop:
 setup_context (registry=<synthetic pointer>, module=<synthetic pointer>, lineno=<synthetic pointer>, filename=<synthetic pointer>, stack_level=1) at ../Python/_warnings.c:449
 do_warn (message="gdk_xsettings_watch_cb(): Couldn't find window to unwatch", category=<type at remote 0x30a0220>, stack_level=1) at ../Python/_warnings.c:594
 PyErr_WarnEx (category=<type at remote 0x30a0220>, text=<optimized out>, stack_level=1) at ../Python/_warnings.c:720
 _log_func (log_domain=<optimized out>, log_level=G_LOG_LEVEL_WARNING, message=0x36d7670 "gdk_xsettings_watch_cb(): Couldn't find window to unwatch", user_data=0x30a0220) at /build/buildd/pygobject-2-2.28.6/gobject/gobjectmodule.c:2353
 ?? ()

Changed in hplip (Ubuntu):
importance: Undecided → Medium
tags: removed: need-amd64-retrace
Till Kamppeter (till-kamppeter) wrote :

This is most probably a duplicate of bug 861125. Please follow the instructions there. If you do not see the hp-systray icon any more, do a complete system update (to apply fixes of other bugs concerning hp-systray) and then log out and log in again. Then click the icon and choose "Quit" and in a terminal window run "LIBOVERLAY_SCROLLBAR=0 hp-systray". Now you should be able to open the settings window and also the HP Toolbox by clicking the appropriate menu entries without a crash.

If hp-systray crashes immediately after login, not showing the icon at all, kill all "hp-systray" processes (which are displayed by "ps auxwww | grep hp-systray") and after that, run "LIBOVERLAY_SCROLLBAR=0 hp-systray". Do you get the icon now? Does it stay? Can you start the HP Toolbox and open the Settings window by clicking the appropriate menu entries?

Changed in hplip (Ubuntu):
status: New → Incomplete
Till Kamppeter (till-kamppeter) wrote :

Can everyone please do all updates on his Oneiric box, log out and log in again and see whether the problem is gone now?

Launchpad Janitor (janitor) wrote :

[Expired for hplip (Ubuntu) because there has been no activity for 60 days.]

Changed in hplip (Ubuntu):
status: Incomplete → Expired
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