systray.py crashed with SIGSEGV in g_type_module_use()

Bug #858484 reported by Rene Prado on 2011-09-24
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
hplip (Ubuntu)
High
Unassigned

Bug Description

Just started using hplip applet and this came up.

ProblemType: Crash
DistroRelease: Ubuntu 11.10
Package: hplip-data 3.11.7-1ubuntu2
ProcVersionSignature: Ubuntu 3.0.0-11.18-generic 3.0.4
Uname: Linux 3.0.0-11-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 1.23-0ubuntu1
Architecture: amd64
CupsErrorLog:
 W [24/Sep/2011:10:26:44 -0700] failed to AddProfile: org.freedesktop.ColorManager.Failed:profile object path '/org/freedesktop/ColorManager/profiles/HP_Fax_Gray__' has already been added
 W [24/Sep/2011:10:26:44 -0700] failed to AddProfile: org.freedesktop.ColorManager.Failed:profile object path '/org/freedesktop/ColorManager/profiles/HP_Fax_RGB__' has already been added
 W [24/Sep/2011:10:26:44 -0700] failed to AddProfile: org.freedesktop.ColorManager.Failed:profile object path '/org/freedesktop/ColorManager/profiles/HP_Officejet_6500_E709n_Gray__' has already been added
 W [24/Sep/2011:10:26:44 -0700] failed to AddProfile: org.freedesktop.ColorManager.Failed:profile object path '/org/freedesktop/ColorManager/profiles/HP_Officejet_6500_E709n_RGB__' has already been added
Date: Sat Sep 24 13:10:22 2011
ExecutablePath: /usr/share/hplip/systray.py
InterpreterPath: /usr/bin/python2.7
Lpstat:
 device for HP-Fax: hpfax:/net/Officejet_6500_E709n?ip=192.168.10.101
 device for HP-Officejet-6500-E709n: hp:/net/Officejet_6500_E709n?ip=192.168.10.101
MachineType: Hewlett-Packard HP Pavilion dm1 Notebook PC
PackageArchitecture: all
Papersize: letter
PpdFiles:
 HP-Fax: HP Fax hpcups
 HP-Officejet-6500-E709n: HP Officejet 6500 e709n, hpcups 3.11.7
ProcCmdline: python /usr/bin/hp-systray
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-11-generic root=UUID=3dc82f97-25e1-4bd3-86c4-49500d5302ac ro quiet splash vt.handoff=7
SegvAnalysis:
 Segfault happened at: 0x49c60b: mov 0x10(%rax),%rdi
 PC (0x0049c60b) ok
 source "0x10(%rax)" (0x00000010) not located in a known VMA region (needed readable region)!
 destination "%rdi" ok
SegvReason: reading NULL VMA
Signal: 11
SourcePackage: hplip
StacktraceTop:
 ?? () from /usr/lib/x86_64-linux-gnu/libgtk-x11-2.0.so.0
 g_type_module_use () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0
 gtk_theme_engine_get () from /usr/lib/x86_64-linux-gnu/libgtk-x11-2.0.so.0
 ?? () from /usr/lib/x86_64-linux-gnu/libgtk-x11-2.0.so.0
 ?? () from /usr/lib/x86_64-linux-gnu/libgtk-x11-2.0.so.0
Title: systray.py crashed with SIGSEGV in g_type_module_use()
UpgradeStatus: Upgraded to oneiric on 2011-09-22 (1 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 07/07/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.13
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1611
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 96.3A
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.13:bd07/07/2011:svnHewlett-Packard:pnHPPaviliondm1NotebookPC:pvr0599100000253000110320000:rvnHewlett-Packard:rn1611:rvr96.3A:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion dm1 Notebook PC
dmi.product.version: 0599100000253000110320000
dmi.sys.vendor: Hewlett-Packard

Rene Prado (rene-prado) wrote :

StacktraceTop:
 setup_context (registry=<synthetic pointer>, module=<synthetic pointer>, lineno=<synthetic pointer>, filename=<synthetic pointer>, stack_level=1) at ../Python/_warnings.c:449
 do_warn (message='Unable to locate theme engine in module_path: "pixmap",', category=<type at remote 0x2127e20>, stack_level=1) at ../Python/_warnings.c:594
 PyErr_WarnEx (category=<type at remote 0x2127e20>, text=<optimized out>, stack_level=1) at ../Python/_warnings.c:720
 _log_func (log_domain=<optimized out>, log_level=G_LOG_LEVEL_WARNING, message=0x230d820 "Unable to locate theme engine in module_path: \"pixmap\",", user_data=0x2127e20) at /build/buildd/pygobject-2-2.28.6/gobject/gobjectmodule.c:2353
 ?? ()

Changed in hplip (Ubuntu):
importance: Undecided → Medium
tags: removed: need-amd64-retrace
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in hplip (Ubuntu):
status: New → Confirmed
visibility: private → public
Changed in hplip (Ubuntu):
importance: Medium → High
Till Kamppeter (till-kamppeter) wrote :

This is most probably a duplicate of bug 861125. Please follow the instructions there. If you do not see the hp-systray icon, do a complete system update (to apply fixes of other bugs concerning hp-systray) and then log out and log in again. Then click the icon and choose "Quit" and in a terminal window run "LIBOVERLAY_SCROLLBAR=0 hp-systray". Now you should be able to open the settings window and also the HP Toolbox by clicking the appropriate menu entries without a crash.

Till Kamppeter (till-kamppeter) wrote :

Can you do all updates on your Oneiric box, log out and log in again? Does the HP logo icon of the applet now appear and does it work?

Download full text (4.2 KiB)

Yes, it is now working. The HP logo appears and it works as expected. Thanks
for your help.

On Sun, Oct 2, 2011 at 4:45 PM, Till Kamppeter <email address hidden>wrote:

> Can you do all updates on your Oneiric box, log out and log in again?
> Does the HP logo icon of the applet now appear and does it work?
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (857865).
> https://bugs.launchpad.net/bugs/858484
>
> Title:
> systray.py crashed with SIGSEGV in g_type_module_use()
>
> Status in “hplip” package in Ubuntu:
> Confirmed
>
> Bug description:
> Just started using hplip applet and this came up.
>
> ProblemType: Crash
> DistroRelease: Ubuntu 11.10
> Package: hplip-data 3.11.7-1ubuntu2
> ProcVersionSignature: Ubuntu 3.0.0-11.18-generic 3.0.4
> Uname: Linux 3.0.0-11-generic x86_64
> NonfreeKernelModules: fglrx
> ApportVersion: 1.23-0ubuntu1
> Architecture: amd64
> CupsErrorLog:
> W [24/Sep/2011:10:26:44 -0700] failed to AddProfile:
> org.freedesktop.ColorManager.Failed:profile object path
> '/org/freedesktop/ColorManager/profiles/HP_Fax_Gray__' has already been
> added
> W [24/Sep/2011:10:26:44 -0700] failed to AddProfile:
> org.freedesktop.ColorManager.Failed:profile object path
> '/org/freedesktop/ColorManager/profiles/HP_Fax_RGB__' has already been added
> W [24/Sep/2011:10:26:44 -0700] failed to AddProfile:
> org.freedesktop.ColorManager.Failed:profile object path
> '/org/freedesktop/ColorManager/profiles/HP_Officejet_6500_E709n_Gray__' has
> already been added
> W [24/Sep/2011:10:26:44 -0700] failed to AddProfile:
> org.freedesktop.ColorManager.Failed:profile object path
> '/org/freedesktop/ColorManager/profiles/HP_Officejet_6500_E709n_RGB__' has
> already been added
> Date: Sat Sep 24 13:10:22 2011
> ExecutablePath: /usr/share/hplip/systray.py
> InterpreterPath: /usr/bin/python2.7
> Lpstat:
> device for HP-Fax: hpfax:/net/Officejet_6500_E709n?ip=192.168.10.101
> device for HP-Officejet-6500-E709n:
> hp:/net/Officejet_6500_E709n?ip=192.168.10.101
> MachineType: Hewlett-Packard HP Pavilion dm1 Notebook PC
> PackageArchitecture: all
> Papersize: letter
> PpdFiles:
> HP-Fax: HP Fax hpcups
> HP-Officejet-6500-E709n: HP Officejet 6500 e709n, hpcups 3.11.7
> ProcCmdline: python /usr/bin/hp-systray
> ProcEnviron:
> PATH=(custom, no user)
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-11-generic
> root=UUID=3dc82f97-25e1-4bd3-86c4-49500d5302ac ro quiet splash vt.handoff=7
> SegvAnalysis:
> Segfault happened at: 0x49c60b: mov 0x10(%rax),%rdi
> PC (0x0049c60b) ok
> source "0x10(%rax)" (0x00000010) not located in a known VMA region
> (needed readable region)!
> destination "%rdi" ok
> SegvReason: reading NULL VMA
> Signal: 11
> SourcePackage: hplip
> StacktraceTop:
> ?? () from /usr/lib/x86_64-linux-gnu/libgtk-x11-2.0.so.0
> g_type_module_use () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0
> gtk_theme_engine_get () from
> /usr/lib/x86_64-linux-gnu/libgtk-x11-2.0.so.0
> ?? () from /usr/lib/x86_64-linux-gnu/libgtk-x11-2.0.so.0
> ?? () from /usr/lib/x86_64-linux-gnu/libgtk-x11-...

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Till Kamppeter (till-kamppeter) wrote :

Thank you for testing. Then it is indeed the same problem as bug 861125. Marked as duplicate.

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