Activity log for bug #777765

Date Who What changed Old value New value Message
2011-05-05 11:29:50 thoni bug added bug
2011-05-05 11:29:50 thoni attachment added Scan from Ubuntu-Testpage printout on CLJ3550 https://bugs.launchpad.net/bugs/777765/+attachment/2114218/+files/ubuntutestpage3550.jpg
2011-05-05 11:56:42 thoni description Binary package hint: hplip When printing in color on a ColorLaserJet 3550 the colors are not correctly printed, on the ubuntu testpage the red scale is printed in green, the green scale is printed in cyan and blue is violet, the cyan scale is printed magenta and starts at 60%, magenta starts at 60%, too and is yellow, the yellow scale isn't printed at all and black starts at 70%. Printing in grayscales however works fine. I also use a ColorLaserJet 4550 which also works fine in color and grayscale. I tried all ppds for the 3550 and 3550n, hplip, hpcups and pixljr, which does not work at all, using pixljr gives 'you ar using the wrong driver for your printer' as error message. I have this problem with two Natty installs, one fresh from scratch and one updated from 10.10. On the last machine running 10.10 printing to the CLJ 3550 still works fine. ProblemType: Bug DistroRelease: Ubuntu 11.04 Package: hplip 3.11.1-2ubuntu2 [modified: usr/bin/hp-mkuri usr/lib/cups/backend/hp usr/lib/cups/filter/hplipjs] ProcVersionSignature: Ubuntu 2.6.38-9.43-generic-pae 2.6.38.4 Uname: Linux 2.6.38-9-generic-pae i686 NonfreeKernelModules: nvidia Architecture: i386 CurrentDmesg: [ 28.938102] EXT4-fs (sda1): re-mounted. Opts: errors=remount-ro,commit=0 [ 29.255345] EXT4-fs (sda3): re-mounted. Opts: commit=0 [ 31.209207] hda-intel: IRQ timing workaround is activated for card #2. Suggest a bigger bdl_pos_adj. Date: Thu May 5 13:07:26 2011 InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100427.1) Lpstat: Gerät für HP-Color-LaserJet-3550: socket://192.168.4.98:9100 Gerät für HP-Color-LaserJet-4550: socket://192.168.6.52:9100 Gerät für HP-LaserJet-2100M: socket://192.168.4.99:9100 Gerät für hp_color_LaserJet_3550: hp:/net/hp_color_LaserJet_3550?zc=ColorLaserJet3550Internet Gerät für Kyocera-Mita-FS-1800+: smb://172.16.133.2/LW_lokalesA4 MachineType: Hewlett-Packard Compaq 500B Microtower Papersize: a4 PpdFiles: Kyocera-Mita-FS-1800+: Kyocera Mita FS-1800+ HP-Color-LaserJet-3550: HP Color LaserJet 3550 hpijs, 3.11.1, requires proprietary plugin HP-LaserJet-2100M: HP LaserJet 2100M - CUPS+Gutenprint v5.2.6 HP-Color-LaserJet-4550: HP Color LaserJet 4550 v3010.107 Postscript (recommended) hp_color_LaserJet_3550: HP Color LaserJet 3550 hpijs, 3.11.1.19, requires proprietary plugin ProcEnviron: LANGUAGE=de_DE:en LC_CTYPE=de_DE.utf8 LANG=de_DE.utf8 LC_MESSAGES=de_DE.utf8 SHELL=/bin/zsh ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-9-generic-pae root=UUID=aa6cb07c-ca83-4f74-a294-5e919c0b19c4 ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to natty on 2011-04-27 (8 days ago) dmi.bios.date: 03/03/2010 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 5.13 dmi.board.name: 2A8Ch dmi.board.vendor: FOXCONN dmi.board.version: 1.0 dmi.chassis.asset.tag: CZC0188XQG dmi.chassis.type: 3 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5.13:bd03/03/2010:svnHewlett-Packard:pnCompaq500BMicrotower:pvr:rvnFOXCONN:rn2A8Ch:rvr1.0:cvnHewlett-Packard:ct3:cvr: dmi.product.name: Compaq 500B Microtower dmi.sys.vendor: Hewlett-Packard Binary package hint: hplip When printing in color on a ColorLaserJet 3550 the colors are not correctly printed, on the ubuntu testpage the red scale is printed in green, the green scale is printed in cyan and blue is violet, the cyan scale is printed magenta and starts at 60%, magenta starts at 60%, too and is yellow, the yellow scale isn't printed at all and black starts at 70%. Printing in grayscales however works fine. I also use a ColorLaserJet 4550 which also works fine in color and grayscale. (see attached scan from ubuntu-testpage) I tried all ppds for the 3550 and 3550n, hplip, hpcups and pixljr, which does not work at all, using pixljr gives 'you ar using the wrong driver for your printer' as error message. I have this problem with two Natty installs, one fresh from scratch and one updated from 10.10. On the last machine running 10.10 printing to the CLJ 3550 still works fine. ProblemType: Bug DistroRelease: Ubuntu 11.04 Package: hplip 3.11.1-2ubuntu2 [modified: usr/bin/hp-mkuri usr/lib/cups/backend/hp usr/lib/cups/filter/hplipjs] ProcVersionSignature: Ubuntu 2.6.38-9.43-generic-pae 2.6.38.4 Uname: Linux 2.6.38-9-generic-pae i686 NonfreeKernelModules: nvidia Architecture: i386 CurrentDmesg:  [ 28.938102] EXT4-fs (sda1): re-mounted. Opts: errors=remount-ro,commit=0  [ 29.255345] EXT4-fs (sda3): re-mounted. Opts: commit=0  [ 31.209207] hda-intel: IRQ timing workaround is activated for card #2. Suggest a bigger bdl_pos_adj. Date: Thu May 5 13:07:26 2011 InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100427.1) Lpstat:  Gerät für HP-Color-LaserJet-3550: socket://192.168.4.98:9100  Gerät für HP-Color-LaserJet-4550: socket://192.168.6.52:9100  Gerät für HP-LaserJet-2100M: socket://192.168.4.99:9100  Gerät für hp_color_LaserJet_3550: hp:/net/hp_color_LaserJet_3550?zc=ColorLaserJet3550Internet  Gerät für Kyocera-Mita-FS-1800+: smb://172.16.133.2/LW_lokalesA4 MachineType: Hewlett-Packard Compaq 500B Microtower Papersize: a4 PpdFiles:  Kyocera-Mita-FS-1800+: Kyocera Mita FS-1800+  HP-Color-LaserJet-3550: HP Color LaserJet 3550 hpijs, 3.11.1, requires proprietary plugin  HP-LaserJet-2100M: HP LaserJet 2100M - CUPS+Gutenprint v5.2.6  HP-Color-LaserJet-4550: HP Color LaserJet 4550 v3010.107 Postscript (recommended)  hp_color_LaserJet_3550: HP Color LaserJet 3550 hpijs, 3.11.1.19, requires proprietary plugin ProcEnviron:  LANGUAGE=de_DE:en  LC_CTYPE=de_DE.utf8  LANG=de_DE.utf8  LC_MESSAGES=de_DE.utf8  SHELL=/bin/zsh ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-9-generic-pae root=UUID=aa6cb07c-ca83-4f74-a294-5e919c0b19c4 ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to natty on 2011-04-27 (8 days ago) dmi.bios.date: 03/03/2010 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 5.13 dmi.board.name: 2A8Ch dmi.board.vendor: FOXCONN dmi.board.version: 1.0 dmi.chassis.asset.tag: CZC0188XQG dmi.chassis.type: 3 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5.13:bd03/03/2010:svnHewlett-Packard:pnCompaq500BMicrotower:pvr:rvnFOXCONN:rn2A8Ch:rvr1.0:cvnHewlett-Packard:ct3:cvr: dmi.product.name: Compaq 500B Microtower dmi.sys.vendor: Hewlett-Packard
2011-05-07 06:25:56 Serge Schiltz bug added subscriber Serge Schiltz
2011-05-23 10:14:25 ligaard bug added subscriber ligaard
2011-08-01 20:52:26 Pascal De Vuyst marked as duplicate 777670
2011-08-17 19:16:08 Launchpad Janitor hplip (Ubuntu): status New Confirmed