systray.py crashed with SIGSEGV in ubuntu_menu_proxy_module_get()

Bug #704792 reported by Bruce Pieterse
22
This bug affects 2 people
Affects Status Importance Assigned to Milestone
hplip (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

Binary package hint: hplip

Installed updates, restarted the computer and then the error occurred after logging in.
Gnome remembers the applications that was previously open.

ProblemType: Crash
DistroRelease: Ubuntu 10.10
Package: hplip-data 3.10.6-1ubuntu10.1
ProcVersionSignature: Ubuntu 2.6.35-24.42-generic 2.6.35.8
Uname: Linux 2.6.35-24-generic i686
NonfreeKernelModules: nvidia
Architecture: i386
CupsErrorLog:

Date: Wed Jan 19 09:57:36 2011
ExecutablePath: /usr/share/hplip/systray.py
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
InterpreterPath: /usr/bin/python2.6
Lpstat:
 device for HP-Color-LaserJet-CM2320nf-MFP: socket://192.168.0.101:9100
 device for HP-Fax: hpfax:/net/HP_Color_LaserJet_CM2320nf_MFP?ip=192.168.0.101
MachineType: BIOSTAR Group P4M89-M7B
PackageArchitecture: all
Papersize: a4
PpdFiles:
 HP-Fax: HP Fax hpijs
 HP-Color-LaserJet-CM2320nf-MFP: HP Color LaserJet cm2320nf MFP hpijs pcl3, 3.10.6
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-24-generic root=UUID=51124c44-d640-460c-bbe4-eadb4285acce ro quiet splash
ProcCmdline: python /usr/bin/hp-systray
ProcEnviron:
 LANG=en_ZA.utf8
 SHELL=/bin/bash
SegvAnalysis:
 Segfault happened at: 0x80d1c48: mov 0x8(%edx),%edx
 PC (0x080d1c48) ok
 source "0x8(%edx)" (0x00000008) not located in a known VMA region (needed readable region)!
 destination "%edx" ok
SegvReason: reading NULL VMA
Signal: 11
SourcePackage: hplip
StacktraceTop:
 ubuntu_menu_proxy_module_get () from /usr/lib/libgtk-x11-2.0.so.0
 ubuntu_menu_proxy_get () from /usr/lib/libgtk-x11-2.0.so.0
 ?? () from /usr/lib/libgtk-x11-2.0.so.0
 g_type_create_instance () from /usr/lib/libgobject-2.0.so.0
 ?? () from /usr/lib/libgobject-2.0.so.0
Title: systray.py crashed with SIGSEGV in ubuntu_menu_proxy_module_get()
UserGroups: adm admin cdrom dialout dip fax floppy fuse lpadmin plugdev sambashare tape video
dmi.bios.date: 08/02/2007
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 6.00 PG
dmi.board.name: P4M89-M7B
dmi.board.vendor: BIOSTAR Group
dmi.board.version: Ver:1.0
dmi.chassis.type: 3
dmi.chassis.vendor: BIOSTAR Group
dmi.chassis.version: P4M89-M7B
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd08/02/2007:svnBIOSTARGroup:pnP4M89-M7B:pvrVer1.0:rvnBIOSTARGroup:rnP4M89-M7B:rvrVer1.0:cvnBIOSTARGroup:ct3:cvrP4M89-M7B:
dmi.product.name: P4M89-M7B
dmi.product.version: Ver:1.0
dmi.sys.vendor: BIOSTAR Group

Revision history for this message
Bruce Pieterse (octoquad) wrote :
Revision history for this message
Apport retracing service (apport) wrote :

StacktraceTop:
 setup_context (stack_level=0, filename=0xbfd64a2c, lineno=0xbfd64a20,
 PyErr_WarnEx (category=0xa58f2e4,
 ?? ()
 g_printerr () from /lib/libglib-2.0.so.0
 g_log_set_handler () from /lib/libglib-2.0.so.0

Revision history for this message
Apport retracing service (apport) wrote : Stacktrace.txt
Revision history for this message
Apport retracing service (apport) wrote : ThreadStacktrace.txt
Changed in hplip (Ubuntu):
importance: Undecided → Medium
tags: removed: need-i386-retrace
Revision history for this message
Bruce Pieterse (octoquad) wrote :

Problem still persists. hplip crashes upon every restart and login.

Revision history for this message
Bruce Pieterse (octoquad) wrote :

The problem relates to Gnome's auto-save applications upon logout feature. I have disabled it for the time being and the error no longer exists.

visibility: private → public
Revision history for this message
Bruce Pieterse (octoquad) wrote :

The problem is still present with Gnome's auto-save feature off as well.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in hplip (Ubuntu):
status: New → Confirmed
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