package hplip-data 3.10.2-2ubuntu2.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2

Bug #657530 reported by Jayampathi Kalatuarachchi
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
hplip (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Binary package hint: hplip

I dont Know

ProblemType: Package
DistroRelease: Ubuntu 10.04
Package: hplip-data 3.10.2-2ubuntu2.1
ProcVersionSignature: Ubuntu 2.6.32-25.44-generic 2.6.32.21+drm33.7
Uname: Linux 2.6.32-25-generic i686
Architecture: i386
CupsErrorLog:
 E [09/Oct/2010:10:50:57 +0530] Unable to remove temporary file "/var/spool/cups/tmp/.hplip" - Is a directory
 E [09/Oct/2010:13:44:24 +0530] Unable to remove temporary file "/var/spool/cups/tmp/.hplip" - Is a directory
 E [10/Oct/2010:08:09:42 +0530] Unable to remove temporary file "/var/spool/cups/tmp/.hplip" - Is a directory
Date: Sun Oct 10 08:13:50 2010
ErrorMessage: subprocess installed post-installation script returned error exit status 2
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Lpstat:
 device for Color-LaserJet: hp:/net/HP_Color_LaserJet_2600n?ip=192.168.0.4
 device for Deskjet-D1400-series: hp:/usb/Deskjet_D1400_series?serial=TH79E3119304Y2
 device for Home: hp:/usb/Deskjet_D1400_series?serial=TH79E3119304Y2
 device for KONICA-MINOLTA-500-420-360: socket://10.104.4.125:9100
 device for srimali: smb://192.168.0.251/HPLaserJ
MachineType: Hewlett-Packard Compaq Presario C700 Notebook PC
PackageArchitecture: all
Papersize: letter
PpdFiles:
 KONICA-MINOLTA-500-420-360: KONICA MINOLTA 500/420/360PS(P)
 Home: HP Deskjet d1400 Series hpijs, 3.10.2
 Color-LaserJet: HP Color LaserJet 2600n Foomatic/foo2hp (recommended)
 Deskjet-D1400-series: HP Deskjet d1400 Series hpijs, 3.10.2
 srimali: HP LaserJet 1100 hpijs, 3.9.8
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-25-generic root=UUID=59c78fbc-ae57-4175-8b33-5fb2191cb99a ro quiet splash
SourcePackage: hplip
Title: package hplip-data 3.10.2-2ubuntu2.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2
dmi.bios.date: 09/25/2008
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.34
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 30D9
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 83.21
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.34:bd09/25/2008:svnHewlett-Packard:pnCompaqPresarioC700NotebookPC:pvrF.34:rvnHewlett-Packard:rn30D9:rvr83.21:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: Compaq Presario C700 Notebook PC
dmi.product.version: F.34
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Jayampathi Kalatuarachchi (jayampathi) wrote :
Revision history for this message
Charlie Kravetz (cjkgeek) wrote :

From the DpkgTerminalLog.txt:

update-python-modules: error: hplip-data.private is not a recognized python-support module.
dpkg: error processing hplip-data (--configure):
 subprocess installed post-installation script returned error exit status 2
dpkg: dependency problems prevent configuration of hplip:
 hplip depends on hplip-data (= 3.10.2-2ubuntu2.1); however:
  Package hplip-data is not configured yet.
dpkg: error processing hplip (--configure):
 dependency problems - leaving unconfigured
Setting up libgutenprint2 (5.2.5-0ubuntu1.1) ...

Revision history for this message
Charlie Kravetz (cjkgeek) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 643088, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

Changed in hplip (Ubuntu):
status: New → Confirmed
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