package hplip-data 3.10.2-2ubuntu2.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2

Bug #642643 reported by Jayampathi Kalatuarachchi
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
hplip (Ubuntu)
Triaged
Medium
Unassigned

Bug Description

Binary package hint: hplip

?

ProblemType: Package
DistroRelease: Ubuntu 10.04
Package: hplip-data 3.10.2-2ubuntu2.1
ProcVersionSignature: Ubuntu 2.6.32-24.43-generic 2.6.32.15+drm33.5
Uname: Linux 2.6.32-24-generic i686
Architecture: i386
CupsErrorLog:
 E [19/Sep/2010:13:52:37 +0530] [cups-driverd] Bad driver information file "/usr/share/cups/drv/sample.drv"!
 E [19/Sep/2010:13:59:40 +0530] Unable to remove temporary file "/var/spool/cups/tmp/.hplip" - Is a directory
Date: Sun Sep 19 13:53:16 2010
ErrorMessage: subprocess installed post-installation script returned error exit status 2
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Lpstat:
 device for Color-LaserJet: hp:/net/HP_Color_LaserJet_2600n?ip=192.168.0.4
 device for Deskjet-D1400-series: hp:/usb/Deskjet_D1400_series?serial=TH79E3119304Y2
 device for Home: hp:/usb/Deskjet_D1400_series?serial=TH79E3119304Y2
 device for KONICA-MINOLTA-500-420-360: socket://10.104.4.125:9100
 device for srimali: smb://192.168.0.251/HPLaserJ
MachineType: Hewlett-Packard Compaq Presario C700 Notebook PC
PackageArchitecture: all
Papersize: letter
PpdFiles:
 KONICA-MINOLTA-500-420-360: KONICA MINOLTA 500/420/360PS(P)
 Home: HP Deskjet d1400 Series hpijs, 3.10.2
 Color-LaserJet: HP Color LaserJet 2600n Foomatic/foo2hp (recommended)
 Deskjet-D1400-series: HP Deskjet d1400 Series hpijs, 3.10.2
 srimali: HP LaserJet 1100 hpijs, 3.9.8
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-24-generic root=UUID=59c78fbc-ae57-4175-8b33-5fb2191cb99a ro quiet splash
SourcePackage: hplip
Title: package hplip-data 3.10.2-2ubuntu2.1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2
dmi.bios.date: 09/25/2008
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.34
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 30D9
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 83.21
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.34:bd09/25/2008:svnHewlett-Packard:pnCompaqPresarioC700NotebookPC:pvrF.34:rvnHewlett-Packard:rn30D9:rvr83.21:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: Compaq Presario C700 Notebook PC
dmi.product.version: F.34
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Jayampathi Kalatuarachchi (jayampathi) wrote :
Revision history for this message
Charlie Kravetz (cjkgeek) wrote :

From the DpkgTerminalLog.txt

Setting up hpijs (3.10.2-2ubuntu2.1) ...
PPD for printer Deskjet-D1400-series updated
PPD for printer Home updated

Setting up hplip-data (3.10.2-2ubuntu2.1) ...
Usage: update-python-modules [-v] [-c] package_directory [...]
       update-python-modules [-v] [-c] package.dirs [...]
       update-python-modules [-v] [-a|-f|-p]

update-python-modules: error: hplip-data.private is not a recognized python-support module.
dpkg: error processing hplip-data (--configure):
 subprocess installed post-installation script returned error exit status 2

Revision history for this message
Charlie Kravetz (cjkgeek) wrote :

Thanks for reporting this bug and any supporting documentation. Since this bug has enough information provided for a developer to begin work, I'm going to mark it as confirmed and let them handle it from here. Thanks for taking the time to make Ubuntu better!

Changed in hplip (Ubuntu):
status: New → Triaged
importance: Undecided → Medium
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