manual duplex printing missing

Bug #639608 reported by Carsten Petersen
20
This bug affects 3 people
Affects Status Importance Assigned to Milestone
gtk (Ubuntu)
Invalid
Undecided
Unassigned
hplip (Ubuntu)
Invalid
Undecided
Unassigned
system-config-printer (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: hplip

I have problem with 'manual duplex' printing on my HP CP1514n in Ubuntu.
In 10.04 I select the double sided print option (print long edge). Print is now simplex printing, which is wrong.
In 10.10beta there is a new option checkbox : Duplexer installed. Because I don't have a duplexer attached to my printer, I deselect this option. But then I cannot select double sided printing any more.
What to do?
I want first to print the even pages, then I want to place the printed stack (even pages) in the printer tray.
When I at last acknowledge with the OK printer button, the printer shall print the odd pages in the correct order on the opposite side of the even pages.
This works perfectly in Windows. Ubuntu (Linux) must have the same functionality!
I believe a lot of people have the same problem!

Revision history for this message
Rick Richardson (rick-richardson) wrote :
Revision history for this message
Yash (yashwant-k-sahu) wrote :

Can you please run "hp-check -t" and post the output?

Thanks and Regards
Yashwant

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in hplip (Ubuntu):
status: New → Confirmed
Revision history for this message
Anne Kyle (annestagemanager) wrote :
Download full text (7.8 KiB)

I am having the same problem, and I hope I am not breaking some code of etiquette here, but as the original poster hasn't yet responded to Yash's request since 2010, I've run the command myself and post the results here.

HP Linux Imaging and Printing System (ver. 3.12.2)
Dependency/Version Check Utility ver. 14.3

Copyright (c) 2011-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux anne-Inspiron-2200 3.2.0-60-generic-pae #91-Ubuntu SMP Wed Feb 19 04:14:56 UTC 2014 i686 i686 i386 GNU/Linux

Distribution:
ubuntu 12.04

Checking Python version...
OK, version 2.7.3 installed

Checking PyQt 4.x version...
OK, version 4.9.1 installed.

Checking for CUPS...
Status: scheduler is running
Version: 1.5.3
error_log is set to level: warn

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 1.0.0

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).

Checking for dependency: CUPS - Common Unix Printing System...
OK, found.

Checking for dependency: CUPS devel- Common Unix Printing System development files...
OK, found.

Checking for dependency: CUPS image - CUPS image development files...
OK, found.

Checking for dependency: DBus - Message bus system...
OK, found.

Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.

Checking for dependency: libjpeg - JPEG library...
OK, found.

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
OK, found.

Checking for dependency: libusb - USB library...
OK, found.

Checking for dependency: make - GNU make utility to maintain groups of p...

Read more...

Revision history for this message
Anne Kyle (annestagemanager) wrote :

(I should also add that I'm using Ubuntu 12.04, not 10.10 as the previous poster was using...)

Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Hello Ann and Carsten,
Thank you for reporting this bug and describing a problem with system-config-printer. You made this bug report in 2010 and Ubuntu has been updated since then.

Could you confirm that this is no longer a problem and that we can close the bug report?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know, and in the current version, run the following (only once):
apport-collect BUGNUMBER
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]

Changed in gtk (Ubuntu):
status: New → Incomplete
Changed in system-config-printer (Ubuntu):
status: New → Incomplete
Changed in hplip (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Anne Kyle (annestagemanager) wrote : Re: [Bug 639608] Re: manual duplex printing missing

I've actually gotten rid of both that printer and that laptop since then so
I'm afraid I can't help! Sorry!

Anne

On Sat 29 Sep 2018 at 18:01, gf <email address hidden> wrote:

> Hello Ann and Carsten,
> Thank you for reporting this bug and describing a problem with
> system-config-printer. You made this bug report in 2010 and Ubuntu has
> been updated since then.
>
> Could you confirm that this is no longer a problem and that we can close
> the bug report?
> If it is still a problem, are you still interested in finding a solution
> to this bug?
> If you are, could you let us know, and in the current version, run the
> following (only once):
> apport-collect BUGNUMBER
> and upload the updated logs and and any other logs that are relevant for
> this particular issue.
>
> Thank you again for helping make Ubuntu better.
> G
> [Ubuntu Bug Squad volunteer triager]
>
> ** Changed in: gtk (Ubuntu)
> Status: New => Incomplete
>
> ** Changed in: system-config-printer (Ubuntu)
> Status: New => Incomplete
>
> ** Changed in: hplip (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/639608
>
> Title:
> manual duplex printing missing
>
> Status in gtk package in Ubuntu:
> Incomplete
> Status in hplip package in Ubuntu:
> Incomplete
> Status in system-config-printer package in Ubuntu:
> Incomplete
>
> Bug description:
> Binary package hint: hplip
>
> I have problem with 'manual duplex' printing on my HP CP1514n in Ubuntu.
> In 10.04 I select the double sided print option (print long edge). Print
> is now simplex printing, which is wrong.
> In 10.10beta there is a new option checkbox : Duplexer installed.
> Because I don't have a duplexer attached to my printer, I deselect this
> option. But then I cannot select double sided printing any more.
> What to do?
> I want first to print the even pages, then I want to place the printed
> stack (even pages) in the printer tray.
> When I at last acknowledge with the OK printer button, the printer shall
> print the odd pages in the correct order on the opposite side of the even
> pages.
> This works perfectly in Windows. Ubuntu (Linux) must have the same
> functionality!
> I believe a lot of people have the same problem!
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/gtk/+bug/639608/+subscriptions
>
--
Sent from my iPhone

Revision history for this message
gf (gf-interlinks-deactivatedaccount) wrote :

Thanks for the update, Anne. I will close the report now.
Have a great day!
:)
G

Closed per reporter’s feedback.

Changed in gtk (Ubuntu):
status: Incomplete → Invalid
Changed in hplip (Ubuntu):
status: Incomplete → Invalid
Changed in system-config-printer (Ubuntu):
status: Incomplete → Invalid
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