Printed stopped working... in syslog: prnt/backend/hp.c 802: ERROR: null print job total=0

[Facundo Batista]

Binary package hint: hplip

After latest upgrades, my printer stopped working, :(

facundo@phenomenux:~$ hp-info -g

HP Linux Imaging and Printing System (ver. 3.9.8)
Device Information Utility ver. 5.2

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

hp-info[30307]: debug: getDeviceUri(None, None, ('hp',), None, , True)
hp-info[30307]: debug: Mode=1
hp-info[30307]: debug: hp:/usb/HP_LaserJet_P1005?serial=L405W94: back_end:hp is_hp:True bus:usb model:HP_LaserJet_P1005 serial:L405W94 dev_file: host: zc: port:1
hp-info[30307]: debug: Cache miss: hp_laserjet_p1005
hp-info[30307]: debug: Reading file: /usr/share/hplip/data/models/models.dat
hp-info[30307]: debug: Searching for section [hp_laserjet_p1005] in file /usr/share/hplip/data/models/models.dat
hp-info[30307]: debug: Found section [hp_laserjet_p1005] in file /usr/share/hplip/data/models/models.dat
hp-info[30307]: debug: {'hp:/usb/HP_LaserJet_P1005?serial=L405W94': ['HP-LaserJet-P1005']}
Using device: hp:/usb/HP_LaserJet_P1005?serial=L405W94

hp-info[30307]: debug: Loading user settings...
hp-info[30307]: debug: FAB command: /usr/bin/hp-fab
hp-info[30307]: debug: Scan command: /usr/bin/xsane -V %SANE_URI%
hp-info[30307]: debug: Auto refresh: False
hp-info[30307]: debug: Auto refresh rate: 30
hp-info[30307]: debug: Auto refresh type: 1
hp-info[30307]: debug: Systray visible: 2
hp-info[30307]: debug: Systray messages: 0
hp-info[30307]: debug: Last used device URI: hp:/usb/HP_LaserJet_P1005?serial=L405W94
hp-info[30307]: debug: Last used printer:
hp-info[30307]: debug: Working directory: .
hp-info[30307]: debug: Starting GUI loop...
hp-info[30307]: debug: hp:/usb/HP_LaserJet_P1005?serial=L405W94: back_end:hp is_hp:True bus:usb model:HP_LaserJet_P1005 serial:L405W94 dev_file: host: zc: port:1
hp-info[30307]: debug: Saving user settings...
hp-info[30307]: debug: Device URI: hp:/usb/HP_LaserJet_P1005?serial=L405W94
hp-info[30307]: debug: Printer: None
hp-info[30307]: debug: Connecting to com.hplip.StatusService (try #1)...
hp-info[30307]: debug: hp:/usb/HP_LaserJet_P1005?serial=L405W94: back_end:hp is_hp:True bus:usb model:HP_LaserJet_P1005 serial:L405W94 dev_file: host: zc: port:1
hp-info[30307]: debug: URI: backend=hp, is_hp=True, bus=usb, model=HP_LaserJet_P1005, serial=L405W94, dev=, host=, port=1
hp-info[30307]: debug: Model/UI model: HP_LaserJet_P1005/HP LaserJet p1005
hp-info[30307]: debug: hp:/usb/HP_LaserJet_P1005?serial=L405W94: back_end:hp is_hp:True bus:usb model:HP_LaserJet_P1005 serial:L405W94 dev_file: host: zc: port:1
hp-info[30307]: debug: Re-reading CUPS printer queue information.
hp-info[30307]: debug: Opening device: hp:/usb/HP_LaserJet_P1005?serial=L405W94 (not for printing)
hp-info[30307]: debug: I/O mode=6
hp-info[30307]: debug: device-id=1
hp-info[30307]: debug: Opened device: hp (backend=hp:/usb/HP_LaserJet_P1005?serial=L405W94, is_hp=True, bus=usb, model=HP_LaserJet_P1005, dev=, serial=L405W94, host=, port=1)
hp-info[30307]: debug: Type 8: LJ PJL
hp-info[30307]: debug: Closing device...
hp-info[30307]: debug: Result-code = 0
hp-info[30307]: debug: Opening device: hp:/usb/HP_LaserJet_P1005?serial=L405W94 (for printing)
hp-info[30307]: debug: I/O mode=1
hp-info[30307]: debug: device-id=1
hp-info[30307]: debug: Opened device: hp (backend=hp:/usb/HP_LaserJet_P1005?serial=L405W94, is_hp=True, bus=usb, model=HP_LaserJet_P1005, dev=, serial=L405W94, host=, port=1)
hp-info[30307]: debug: Opening PRINT channel...
hp-info[30307]: debug: channel-id=2
hp-info[30307]: debug: Writing 37 bytes to channel 2 (device-id=1)...
hp-info[30307]: debug: Result code=0
hp-info[30307]: debug: Reading channel 2 (device-id=1, bytes_to_read=1024, allow_short=True, timeout=5)...
hp-info[30307]: debug: Result code=0
hp-info[30307]: debug: Allowed short read of 56 of 1024 bytes complete.
hp-info[30307]: debug: Returned 56 total bytes in buffer.
hp-info[30307]: debug: Closing device...
hp-info[30307]: debug: Closing PRINT channel...
hp-info[30307]: debug: Result-code = 0
hp-info[30307]: debug: PJL return::
@PJL INFO STATUS
CODE=10209
DISPLAY=""
ONLINE=TRUE

hp-info[30307]: debug: Code = 10209
hp-info[30307]: debug: Error code = 10209
hp-info[30307]: debug: Mapped PJL error code 10209 to status code 1601
hp-info[30307]: debug: Agent: health=0, level=0, trigger=5
hp-info[30307]: debug: Status code = 1601
hp-info[30307]: debug: {'in-tray2': 1, 'top-door': 1, 'in-tray1': 1, 'agents': [{'level-trigger': 5, 'health': 0, 'kind': 4, 'type': 1, 'level': 0}], 'status-code': 1601, 'duplexer': 0, 'supply-door': 1, 'photo-tray': 0, 'media-path': 1, 'revision': 254}
hp-info[30307]: debug: Sending event 1601 to hpssd...
hp-info[30307]: debug: Looking for kind=4, type=1...
hp-info[30307]: debug: found: r0-kind4-type1
hp-info[30307]: debug: health=0, level=0, level_trigger=5, status_code=1601
hp-info[30307]: debug: {'cups-printers': 'HP-LaserJet-P1005', 'agent1-kind': 4, 'agent1-hp-ink': False, 'is-hp': True, 'agent1-level': 0, 'top-door': 1, 'in-tray1': 1, 'serial': u'L405W94', 'back-end': u'hp', 'agent1-dvc': 0, 'device-uri': u'hp:/usb/HP_LaserJet_P1005?serial=L405W94', 'rr': '000000', 'photo-tray': 0, 'panel-line1': '', 'panel-line2': '', 'port': 1, 'rg': '000', 'agent1-known': False, 'agent1-health': 0, 'status-code': 1601, 'revision': 254, 'dev-file': '', 'status-desc': 'Black cartridge is low on toner', 'agent1-health-desc': 'Good/OK', 'host': '', 'agent1-id': 0, 'error-state': 102, 'device-state': 1, 'panel': 0, 'in-tray2': 1, 'agent1-ack': False, 'agent1-virgin': False, 'agent1-level-trigger': 5, 'rs': '000000000', 'agent1-type': 1, 'agent1-desc': 'Black toner cartridge', 'r': 0, 'deviceid': 'MFG:Hewlett-Packard;MDL:HP LaserJet P1005;CMD:HBS,PJL,ACL;CLS:PRINTER;DES:HP LaserJet P1005;FWVER:20080415;', 'cups-uri': u'hp:/usb/HP_LaserJet_P1005?serial=L405W94', 'duplexer': 0, 'supply-door': 1, 'agent1-sku': '35A', 'media-path': 1}

ProblemType: Bug
Architecture: i386
Date: Tue Sep 1 15:24:28 2009
DistroRelease: Ubuntu 9.10
Lpstat: device for HP-LaserJet-P1005: hp:/usb/HP_LaserJet_P1005?serial=L405W94
Lsusb:
 Bus 001 Device 006: ID 03f0:3d17 Hewlett-Packard
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 003: ID 0d8c:0201 C-Media Electronics, Inc. CM6501
 Bus 002 Device 002: ID 056a:0065 Wacom Co., Ltd
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: System manufacturer System Product Name
NonfreeKernelModules: nvidia
Package: hplip 3.9.8-0ubuntu3
Papersize: a4
PccardctlIdent:

PccardctlStatus:

PpdFiles: HP-LaserJet-P1005: HP LaserJet P1005 Foomatic/foo2xqx (recommended)
ProcCmdLine: root=UUID=d8f87a4c-a334-4107-ab4a-1fc348befea6 ro quiet splash
ProcEnviron:
 LANGUAGE=es_AR.UTF-8
 PATH=(custom, user)
 LANG=es_AR.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-8.28-generic
SourcePackage: hplip
Uname: Linux 2.6.31-8-generic i686
dmi.bios.date: 04/16/2008
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: ASUS M2N SLI ACPI BIOS Revision 0802
dmi.board.name: M2N-SLI
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: 1.XX
dmi.chassis.asset.tag: 123456789000
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrASUSM2NSLIACPIBIOSRevision0802:bd04/16/2008:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM2N-SLI:rvr1.XX:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

[gf (gf-interlinks-deactivatedaccount)]

Hello Facundo,
Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know and, in the current version, could you run the following (only once):
apport-collect 422732
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and hplip better.
G
[Ubuntu Bug Squad volunteer triager]

[Facundo Batista (facundo)]

Works ok after 9 years, thanks

[gf (gf-interlinks-deactivatedaccount)]

Thanks for the update and changing the status, Facundo.
Have a good day!
:)
G