Left/right alignment of page is backwards?

Bug #401097 reported by Matt Zimmerman on 2009-07-18
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
hplip (Ubuntu)
Undecided
Unassigned

Bug Description

Binary package hint: gscan2pdf

If I'm scanning something which is much smaller than the size of the flatbed, and I place it at the "zero" corner (as physically marked on the scanner at the "upper right" from the viewpoint of the sensor), I get a blank scan. If I place it at the "upper left" instead, I get a correct scan.

This is with an HP OfficeJet 5500:
Bus 005 Device 003: ID 03f0:3a11 Hewlett-Packard OfficeJet 5500 series

ProblemType: Bug
Architecture: amd64
Date: Sat Jul 18 15:30:21 2009
DistroRelease: Ubuntu 9.10
Package: gscan2pdf 0.9.29-1
PackageArchitecture: all
ProcEnviron:
 LC_COLLATE=C
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/zsh
ProcVersionSignature: Ubuntu 2.6.31-3.19-generic
SourcePackage: gscan2pdf
Uname: Linux 2.6.31-3-generic x86_64

Matt Zimmerman (mdz) wrote :

Yeah. I have this scanner and I've noticed this too. It is a problem with the sane backend in HPLIP and therefore affects scanimage, scanadf, xsane, etc., too

affects: gscan2pdf (Ubuntu) → hplip (Ubuntu)
gf (gf-interlinks) wrote :

Hello Matt,
Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know and, in the current version, could you run the following (only once):
apport-collect 401097
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and hplip better.
G
[Ubuntu Bug Squad volunteer triager]

Changed in hplip (Ubuntu):
status: New → Incomplete
Launchpad Janitor (janitor) wrote :

[Expired for hplip (Ubuntu) because there has been no activity for 60 days.]

Changed in hplip (Ubuntu):
status: Incomplete → Expired
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