HPLIP has "Start menu not found" message when booting on Compaq Presario 1700 with Ubuntu 9.04

Bug #398041 reported by Allan Baker on 2009-07-10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
hplip (Ubuntu)

Bug Description

Description: Ubuntu 9.04
Release: 9.04

On log in get the error "Start Menu not found." Then the HP Printer tool exits.

It worked fine on previous 8.10 release. It seems to be some sort of race condition. Probably because of the age of the computer.

Best Regards,
Allan Baker

affects: ubuntu → hplip (Ubuntu)
Till Kamppeter (till-kamppeter) wrote :

Can someone at HP look into this? HPLIP should also work with somewhat older PCs.

summary: - HPLib has start menu not found menu booting on Compaq Presario 1700 with
- Ubuntu 9.04
+ HPLIP has "Start menu not found" message when booting on Compaq Presario
+ 1700 with Ubuntu 9.04
gf (gf-interlinks) wrote :

Hello Allan,
Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know and, in the current version, could you run the following (only once):
apport-collect 398041
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and hplip better.

Ubuntu Bug Squad volunteer triager

Changed in hplip (Ubuntu):
status: New → Incomplete
Changed in hplip:
status: New → Incomplete
Launchpad Janitor (janitor) wrote :

[Expired for hplip (Ubuntu) because there has been no activity for 60 days.]

Changed in hplip (Ubuntu):
status: Incomplete → Expired
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