HP OfficeJet Scanner not recognized

Bug #385608 reported by Christopher
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
xsane (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: xsane

My HP OfficeJet's scanning function is not recognized by sane in Karmic, although it works perfectly in Jaunty. It prints well in both. The scan path is: /usr/bin/xsane -V %SANE_URI%.

I have two computers with partitions running Karmic, and the problem is the same with both. I looked in the Synaptic package manager for any items used by Jaunty that aren't present in Karmic, but any missing files found made no difference. My system was just checked for updates.

lsusb sees the device as does hp toolbox.

Ubuntu Karmic (development branch)
Version 9.10

Revision history for this message
simojoki (simojoki) wrote :

Same problem. Very frustrating!

Revision history for this message
simojoki (simojoki) wrote :

Update: upgrading hplip to 3.9.12 (from the hplip site, rather than synaptic) solved the problem.

Revision history for this message
Tim Penhey (thumper) wrote :

Any chance of a backport of hplip from lucid into karmic?

Revision history for this message
Christopher (soft-kristal) wrote :

Mine is working fine in both Karmic and Lucid. I have a 4215 all in one (4200 series) and an older one on another computer.

Revision history for this message
penalvch (penalvch) wrote :

Christopher, this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/xsane/+bug/385608/comments/4 regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

no longer affects: hplip (Ubuntu)
Changed in xsane (Ubuntu):
status: New → Invalid
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.