Can't print Index Card on HPLIP driver HP Color LaserJet cp1518ni hpijs, 3.9.2

[Flavelle]

Installed HP Color LaserJet cp1518ni hpijs, 3.9.2 as found in ubuntu, using System > Administration > Printing > Add Printer and selected driver. Printer is a cp1518ni that is connected to a local area network, and the printer does work.

Trying to print a 5 x8 Index card from Open Office Writer. Selecting:

Printer = cp1518ni
from print properties:
Paper Size: 5 x 8 inch Index Card
Orientation: Portrait
Duplex: Off
Paper Tray: Manual Feed

The guides on the manual paper tray centre the index card. The text partially prints - looks like the alignment is on the left edge of an 8-1/2 x 11 inch paper.

Thanks

[Randall Smith (randall-tnr)]

hplib Version: 3.10.2-2ubuntu2.1

FYI, This is a networked color laser printer capable of PS and PCL.

Same problem here. Works fine from OS X 10.4 (which uses CUPS). I noticed that the manual feed notice on the printer display requests LETTER size, even though I set 5x7 as the paper size. In OS X, the manual feed requested CUSTOM size instead. I got the same problem printing from both OpenOffice and Evince, with both having a the page size and print output size set to 5x7. Acrobat uses this command:

lpr -P HP-Color-LaserJet-cp1518ni -o OptionDuplex=False -o PageSize=Photo5x7 -o PageRegion=Letter -o Duplex=None -o InputSlot=Manual -o ColorModel=RGB -o MediaType=Glossy -o OutputMode=Normal

I tried changing PageRegion to Photo5x7 and it made no difference.

I'd be happy to try some new ideas.

-Randall

[gf (gf-interlinks-deactivatedaccount)]

Hello Flavelle,
Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know and, in the current version, could you run the following (only once):
apport-collect 373047
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and hplip better.
G

[Launchpad Janitor (janitor)]

[Expired for hplip (Ubuntu) because there has been no activity for 60 days.]