error: No PPD found for model officejet_pro_l7700
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
hplip (Ubuntu) |
Fix Released
|
Undecided
|
Unassigned |
Bug Description
1) I have an HP Officejet Pro L7780 All-In-One printer attached via USB to a desktop running Intrepid. It works very well. I could connect to the desktop from my laptop, also running Intrepid, and print just fine, except for a minor glitch with paper source trays.
I then did a completely new installation of Jaunty Final on the laptop. system-
2) On a third machine, I upgraded an installation of Intrepid to Jaunty Final. I then installed the HP l7780 All-In-One on the machine. When I ran "hp-setup -i" as root, it returned, in part:
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Please enter a name for this print queue (m=use model name:'Officejet
Using queue name: Officejet_Pro_L7700
Locating PPD file... Please wait.
error: No PPD found for model officejet_
error: No PPD found for model officejet_pro_l7700 using old algorithm.
error: Unable to find an appropriate PPD file.
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HP reports that HPLIP supports the printer in Jaunty. http://
Running the same command on the Intrepid desktop found the printer and set up a queue. Partial output:
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Enter number 0...2 for connection type (q=quit, enter=usb*) ?
Using connection type: usb
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| DEVICE DISCOVERY |
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Using device: hp:/usb/
Setting up device: hp:/usb/
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Note the results of running the command "lpinfo -l -m | grep -i officejet | grep 7700" on Intrepid:
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root@dzur:~# lpinfo -l -m | grep -i officejet | grep 7700
Model: name = drv:///
device-id = MFG:HP;
Model: name = drv:///
device-id = MFG:HP;
root@dzur:~#
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And on Jaunty:
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root@dragon:~# lpinfo -l -m | grep -i officejet | grep 7700
Model: name = drv:///
device-id = MFG:HP;
root@dragon:~#
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This is not a duplicate of #238729, which is reported closed with the missing PPDs restored on 2008-11-20. #238729 would have affected Hardy and/or Intrepid, but the fix should have gotten into Jaunty. The discussion in #235148 may be relevant here.
Package versions (Jaunty):
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ccurley@dragon:~$ pre hplip cups foomatic
bluez-cups-
cups-1.
cups-bsd-
cups-client-
cups-common-
cups-driver-
cupsddk-
cupsddk-
foomatic-
foomatic-
foomatic-
foomatic-
hal-cups-
hplip-3.
hplip-data-
libcups2-
libcupsimage2-
libgnomecups1.
python-
python-
ccurley@dragon:~$
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Intrepid:
-------
root@dzur:~# pre hplip cups foomatic
bluez-cups-
cups-1.
cups-bsd-
cups-client-
cups-common-
cups-driver-
cups-pdf-
cupsddk-
cupsddk-
cupsys-
cupsys-
cupsys-
cupsys-
cupsys-
foomatic-
foomatic-
foomatic-
foomatic-
hal-cups-
hplip-2.
hplip-data-
libcups2-
libcupsimage2-
libcupsys2-
libgnomecups1.
python-
python-
root@dzur:~#
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Thank you.
Workaround: I installed HPLIP version 3.9.4b from the HP web site on Jaunty. It installed successfully and located and installed the printer correctly where the printer was plugged into that computer. I have not tried installing a remote printer with 3.9.4b. The installation process is straightforward. I don't think anyone should have any problems with it.
The only down side is that apt, etc., report HPLIP version as hplip-3.9.2-3, the old version. Running "hp-setup --help" shows that the correct version is indeed installed. This could have implications for upgrades later on.
http:// hplipopensource .com/hplip- web/install/ install/ index.html