Binary package hint: hplip
Happend on AMD 64 System with Nvidia 750sli chipset when trying to do a fax set up with new CM 1312 nfi color laser printer. Run Kunbuntu Jaunty latest alpha 6 snapshot software
ProblemType: Crash
Architecture: amd64
CupsErrorLog: Error: [Errno 13] Permission denied: '/var/log/cups/error_log'
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/share/hplip/toolbox.py
InterpreterPath: /usr/bin/python2.6
Lpstat:
device for Fax_2: hpfax:/usb/HP_Color_LaserJet_CM1312nfi_MFP?serial=00CNC88CFN0V
device for HP_Color_LaserJet_CM1312nfi_MFP: hp:/usb/HP_Color_LaserJet_CM1312nfi_MFP?serial=00CNC88CFN0V
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
NonfreeKernelModules: nvidia
Package: hplip-data 3.9.2-3ubuntu1
PackageArchitecture: all
Papersize: a4
PpdFiles:
Fax_2: HP Fax 2
HP_Color_LaserJet_CM1312nfi_MFP: HP Color LJ cm1312nfi MFP hpijs, hpijs 3.9.2
ProcCmdLine: root=UUID=2d352982-6d29-4902-952c-86914aeaf866 ro quiet splash pci=nomsi
ProcCmdline: python /usr/bin/hp-toolbox
ProcEnviron:
LANG=en_ZA.UTF-8
SHELL=/bin/bash
LC_CTYPE=C
ProcVersionSignature: Ubuntu 2.6.28-11.36-generic
PythonArgs: ['/usr/bin/hp-toolbox']
SourcePackage: hplip
Title: toolbox.py crashed with TypeError in updateHeaderTab()
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
Hello Hein,
Thank you for submitting this bug and reporting a problem with hplip. You made this bug report some time ago and Ubuntu and hplip have been updated since then.
Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know and, in the current version, could you run the following (only once):
apport-collect 347222
and upload the updated logs and and any other logs that are relevant for this particular issue.
Thank you again for helping make Ubuntu and hplip better.
G