Laserjet 1020 still doesn't work

Bug #319604 reported by Sprax
2
Affects Status Importance Assigned to Milestone
hplip (Ubuntu)
New
Undecided
Unassigned

Bug Description

The printer seems to install fine. I can find it under administration -> printing. When I send a print job to it I get the printer symbol in the upper right corner telling me it's "processing", but nothing happens. This problem has existed sinse several versions back.

Other people seem to have similar problems:

http://ubuntuforums.org/showthread.php?t=1025339&highlight=laserjet+1020
http://ubuntuforums.org/showthread.php?t=1040024&highlight=laserjet+1020
http://ubuntuforums.org/showthread.php?t=1001085&highlight=laserjet+1020

I'm running ubuntu 8.10

Revision history for this message
Sprax (sprax-567) wrote :

Apparently it is possible to fix this, but no mortal could figure it out by themselves so it should be made easier.

Fix posted on ubuntu forums by markovg.
Original post:

HP lasterjet 1020 only working if turned on when Ubuntu starts
While simply plugging in my HP 1020 seemed to detect it and set it up fine. It did not respond to any print jobs, though CUPS showed the jobs as completed.

I was able to get my HP 1020 to print on xubuntu intrepid with the following process:

1) $ sudo apt-get install hplip-gui

2) Remove the printer via http://localhost:631 or (xubuntu settings->printing)

3) Install the printer with
$ hp-setup

4) Run the HPLIP toolbox in Admin or Settings menu

5) Go to the actions tab for your printer and "Download Firmware"

The printer awoke, and would print test pages.

The HPLIP toolbox claims that "Download Firmware" is "required on some devices after each power-up".

Perhaps a firmware download would help to get your 1020 working if turned on after Ubuntu startup?

Revision history for this message
Sprax (sprax-567) wrote :

Correction: the solution only works temporarily... sigh.

Revision history for this message
Sprax (sprax-567) wrote :

Regarding the duplicate status:

I don't know if it's the same bug but the previous report is about Ubuntu 7.04 and is marked as fixed. I'm running 8.04 and as far as I can the problem remains - although it is possible to get the printer to work temporarily, but only right after installing the firmware.

Revision history for this message
Sprax (sprax-567) wrote :

Correction: I'm running 8.10

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