Ubuntu driver for HP D4200 fails when printing to networked printer shared on XP

Bug #289173 reported by strider22 on 2008-10-25
Affects Status Importance Assigned to Milestone
hplip (Ubuntu)

Bug Description

I have an HP D4200 printer shared by an XP pc. Using the default system-config-printer in Ubuntu, when I add the printer, the tool finds the shared printer on the network.
Whenever I print however the printer queue hangs and the PC needs to be rebooted. Thus I am trying HPLIP.

I installed HPLIP but the network connection option will not find the shared printer.
If I manually put in the same URI as is in the cups tool, it still does not find it.
the URI is: smb://home/hydrogen/mainfloor
home is the windows workgroup
hydrogen is the pc name
mainfloor is the printer ID (this is a 3 floor house)
There is no browse option that I could find.

I have uninstalled, purged and deleted HPLIP and reinstalled. The first time I installed there was a broken package in aptitude returning an error. I fixed the package error before reinstalling but note that the dependencies did not appear to be removed. I do not know if it was necessary to remove the dependencies before reinstalling.

What should I do now?

gf (gf-interlinks) wrote :

Hello Strider,
Thank you for submitting this bug and reporting a problem with cups. You made this bug report some time ago and Ubuntu and cups have been updated since then.

Could you confirm that this is no longer a problem and that we can close the ticket?
If it is still a problem, are you still interested in finding a solution to this bug?
If you are, could you let us know and, in the current version, could you run the following (only once):
apport-collect 289173
and upload the updated logs and and any other logs that are relevant for this particular issue.

Thank you again for helping make Ubuntu and cups better.

Changed in hplip (Ubuntu):
status: New → Incomplete
Launchpad Janitor (janitor) wrote :

[Expired for hplip (Ubuntu) because there has been no activity for 60 days.]

Changed in hplip (Ubuntu):
status: Incomplete → Expired
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