HPLIP fails to scan on Ubuntu 8.04

Bug #225332 reported by PetaZeta on 2008-05-01
Affects Status Importance Assigned to Milestone
hplip (Ubuntu)

Bug Description

After upgrading Ubunto to 8.04 (from 7.xx), HP Deskjet F4180 printer keeps failing to scan.
It did normally using the previous 7.xx Ubuntu version.

I use the HPLIP software v2.8.2 (device admin version 11.0). Attached is the snapshot with the error messages (in spanish, saying: "Error while opening device: 'hpaio:/usb...'. Device I/O Error")

PetaZeta (vamosaver) wrote :
PetaZeta (vamosaver) wrote :

Attached is a snapshot of a message previous to the error message

Please run groups and post the output.


jan (jan-ubuntu-h-i-s) wrote :
Changed in hplip:
status: New → Incomplete
Changed in hplip:
status: New → Invalid

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner.
There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test the current Ubuntu version (10.04). If you can test it, and it is still an issue, we would appreciate if you could upload updated logs by running apport-collect <bug #>, and any other logs that are relevant for this particular issue.

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in hplip (Ubuntu):
status: Incomplete → Invalid
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