HP printer prints single sided when asked for duplex

[Chris Ward]

I wanted to print a document from LibreOffice on both sides of the paper on my HP multifunction printer which is driven through the hplip package. The print dialog allowed me to select duplex printing, but the document came out printed on one side of the paper only. This uses twice as much paper as needed and so is wasteful. Printing the document from Microsoft Windows printed correctly in duplex.
An old question here https://askubuntu.com/questions/1273656/hp-printer-on-ubuntu-18-04-duplex-print-on-both-sides-not-working-even-thoug suggests that the problem may be that Ubuntu ships a downlevel version of the hplip package by comparison with the one on github.

I am using Ubuntu 22.04tjcw@tjcw-OptiPlex-7010:~/Desktop$ lsb_release -rd
Description: Ubuntu 22.04.1 LTS
Release: 22.04
tjcw@tjcw-OptiPlex-7010:~/Desktop$

tjcw@tjcw-OptiPlex-7010:~/Desktop$ apt-cache policy hplip
hplip:
  Installed: 3.21.12+dfsg0-1
  Candidate: 3.21.12+dfsg0-1
  Version table:
 *** 3.21.12+dfsg0-1 500
        500 http://gb.archive.ubuntu.com/ubuntu jammy/main amd64 Packages
        100 /var/lib/dpkg/status
tjcw@tjcw-OptiPlex-7010:~/Desktop$

I expected the document to come out printed on both sides of the paper.

I got the document printed one-sided, using twice as many sheets of paper as I wanted.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: hplip 3.21.12+dfsg0-1
ProcVersionSignature: Ubuntu 5.15.0-57.63-generic 5.15.74
Uname: Linux 5.15.0-57-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.3
Architecture: amd64
CasperMD5CheckResult: unknown
CupsErrorLog:
 E [07/Jan/2023:10:12:27 +0000] [Job 138] Print job canceled at printer.
 W [07/Jan/2023:10:12:27 +0000] [Job 138] Backend returned status 5 (cancel job)
CurrentDesktop: ubuntu:GNOME
Date: Sat Jan 7 18:26:06 2023
InstallationDate: Installed on 2021-11-05 (428 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
Lpstat: device for HP_Color_LaserJet_MFP_M283fdw_F174FA: implicitclass://HP_Color_LaserJet_MFP_M283fdw_F174FA/
MachineType: Dell Inc. OptiPlex 7010
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP_Color_LaserJet_MFP_M283fdw_F174FA.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP_Color_LaserJet_MFP_M283fdw_F174FA.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-57-generic root=UUID=f96725af-911d-450b-b9b4-40dcb052116e ro quiet splash vt.handoff=7
SourcePackage: hplip
UpgradeStatus: Upgraded to jammy on 2022-08-18 (142 days ago)
dmi.bios.date: 09/09/2013
dmi.bios.release: 4.6
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A16
dmi.board.name: 0YXT71
dmi.board.vendor: Dell Inc.
dmi.board.version: A03
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA16:bd09/09/2013:br4.6:svnDellInc.:pnOptiPlex7010:pvr01:rvnDellInc.:rn0YXT71:rvrA03:cvnDellInc.:ct3:cvr:skuOptiPlex7010:
dmi.product.name: OptiPlex 7010
dmi.product.sku: OptiPlex 7010
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.