Activity log for bug #1992187

Date Who What changed Old value New value Message
2022-10-07 16:49:11 Peter Glässel bug added bug
2022-10-12 11:37:10 Peter Glässel summary hplib not working after install, python error hplip not working after install, python error
2022-10-12 11:38:53 Peter Glässel description after upgrade from 20.04 to 22.04.1 (not a new installation): new installation of hplip >sudo apt install hplip hplip-gui Install completes without error. Using hplip, e.g. >hp-setup manual detection of wireless printer using IP works, printer is listed, but on 'next' -> process hangs (wait/termination suggested, wait does not help) alternative: (hplip installs a suite of programs) >hp-check (verifies installation and contact to printer, scanner produces normal output ending prematurely with error message: Saving output in log file: /home/glassel/hp-check.log HP Linux Imaging and Printing System (ver. 3.22.2) Dependency/Version Check Utility ver. 15.1 Copyright (c) 2001-18 HP Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Note: hp-check can be run in three modes: 1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed to successfully compile HPLIP. 2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies installed to successfully run. 3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies). Check types: a. EXTERNALDEP - External Dependencies b. GENERALDEP - General Dependencies (required both at compile and run time) c. COMPILEDEP - Compile time Dependencies d. [All are run-time checks] PYEXT SCANCONF QUEUES PERMISSION Status Types: OK MISSING - Missing Dependency or Permission or Plug-in INCOMPAT - Incompatible dependency-version or Plugin-version -Traceback (most recent call last): File "/usr/bin/hp-check", line 861, in <module> dep.core.init() File "/usr/share/hplip/installer/core_install.py", line 523, in init self.get_distro() File "/usr/share/hplip/installer/core_install.py", line 661, in get_distro if 'MX' in distro_release_name: NameError: name 'distro_release_name' is not defined further info: >apt-cache policy hplip hplip: Installed: 3.22.2+dfsg0-1+klbkjammy Candidate: 3.22.2+dfsg0-1+klbkjammy Version table: *** 3.22.2+dfsg0-1+klbkjammy 500 500 https://ppa.launchpadcontent.net/kelebek333/hplip/ubuntu jammy/main amd64 Packages 100 /var/lib/dpkg/status 3.21.12+dfsg0-1 500 500 http://de.archive.ubuntu.com/ubuntu jammy/main amd64 Packages > apt-cache policy hplip-gui hplip-gui: Installed: 3.22.2+dfsg0-1+klbkjammy Candidate: 3.22.2+dfsg0-1+klbkjammy Version table: *** 3.22.2+dfsg0-1+klbkjammy 500 500 https://ppa.launchpadcontent.net/kelebek333/hplip/ubuntu jammy/main amd64 Packages 500 https://ppa.launchpadcontent.net/kelebek333/hplip/ubuntu jammy/main i386 Packages 100 /var/lib/dpkg/status 3.21.12+dfsg0-1 500 500 http://de.archive.ubuntu.com/ubuntu jammy/universe amd64 Packages 500 http://de.archive.ubuntu.com/ubuntu jammy/universe i386 Packages ------------------- I tried alternate ways to install hplip: hplip-3.22.6.run downloaded from hp this fails with an unmet dependency 'libcups2', but sudo apt install libcups2 tells me it is installed (-dev version, too) Best regards ... Peter Glassel after upgrade from 20.04 to 22.04.1 (not a new installation): new installation of hplip >sudo apt install hplip hplip-gui Install completes without error. Using hplip, e.g. >hp-setup manual detection of wireless printer using IP works, printer is listed, but on 'next' -> process hangs (wait/termination suggested, wait does not help) alternative: (hplip installs a suite of programs) >hp-check (verifies installation and contact to printer, scanner produces normal output ending prematurely with error message:   Saving output in log file: /home/glassel/hp-check.log HP Linux Imaging and Printing System (ver. 3.22.2) Dependency/Version Check Utility ver. 15.1 Copyright (c) 2001-18 HP Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Note: hp-check can be run in three modes: 1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed to successfully compile HPLIP. 2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies installed to successfully run. 3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies). Check types: a. EXTERNALDEP - External Dependencies b. GENERALDEP - General Dependencies (required both at compile and run time) c. COMPILEDEP - Compile time Dependencies d. [All are run-time checks] PYEXT SCANCONF QUEUES PERMISSION Status Types:     OK     MISSING - Missing Dependency or Permission or Plug-in     INCOMPAT - Incompatible dependency-version or Plugin-version -Traceback (most recent call last):   File "/usr/bin/hp-check", line 861, in <module>     dep.core.init()   File "/usr/share/hplip/installer/core_install.py", line 523, in init     self.get_distro()   File "/usr/share/hplip/installer/core_install.py", line 661, in get_distro     if 'MX' in distro_release_name: NameError: name 'distro_release_name' is not defined further info: >apt-cache policy hplip hplip:   Installed: 3.22.2+dfsg0-1+klbkjammy   Candidate: 3.22.2+dfsg0-1+klbkjammy   Version table:  *** 3.22.2+dfsg0-1+klbkjammy 500         500 https://ppa.launchpadcontent.net/kelebek333/hplip/ubuntu jammy/main amd64 Packages         100 /var/lib/dpkg/status      3.21.12+dfsg0-1 500         500 http://de.archive.ubuntu.com/ubuntu jammy/main amd64 Packages > apt-cache policy hplip-gui hplip-gui:   Installed: 3.22.2+dfsg0-1+klbkjammy   Candidate: 3.22.2+dfsg0-1+klbkjammy   Version table:  *** 3.22.2+dfsg0-1+klbkjammy 500         500 https://ppa.launchpadcontent.net/kelebek333/hplip/ubuntu jammy/main amd64 Packages         500 https://ppa.launchpadcontent.net/kelebek333/hplip/ubuntu jammy/main i386 Packages         100 /var/lib/dpkg/status      3.21.12+dfsg0-1 500         500 http://de.archive.ubuntu.com/ubuntu jammy/universe amd64 Packages         500 http://de.archive.ubuntu.com/ubuntu jammy/universe i386 Packages ------------------- I tried alternate ways to install hplip: hplip-3.22.6.run downloaded from hp this fails with an unmet dependency 'libcups2', but sudo apt install libcups2 tells me it is installed (-dev version, too) A fresh install of cups did not help.     Best regards ... Peter Glassel
2022-10-17 07:57:00 Peter Glässel summary hplip not working after install, python error hplip not working after install in 22.02, python error
2022-10-17 07:57:09 Peter Glässel summary hplip not working after install in 22.02, python error hplip not working after install in 22.04, python error
2023-04-22 06:55:05 Launchpad Janitor hplip (Ubuntu): status New Confirmed
2024-02-13 11:16:04 Tomasz Stec bug added subscriber Tomasz Stec