Unable to connect to scanner
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
hplip (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
unable to load library libm.so: /lib/x86_
unable to open /var/lib/
validate_
ProblemType: Bug
DistroRelease: Ubuntu 21.10
Package: hplip 3.21.6+
ProcVersionSign
Uname: Linux 5.13.0-20-generic x86_64
NonfreeKernelMo
ApportVersion: 2.20.11-0ubuntu70
Architecture: amd64
CasperMD5CheckR
CupsErrorLog:
Date: Mon Oct 25 10:46:13 2021
InstallationDate: Installed on 2017-02-27 (1701 days ago)
InstallationMedia: Kubuntu 17.04 "Zesty Zapus" - Alpha amd64 (20170222)
Lpstat:
device for HP-ColorLaserJe
device for HP-ColorLaserJe
device for HP_Color_
device for OfficeFax: hpfax:/
device for OfficePrinter: hp:/usb/
MachineType: HP HP Z240 Tower Workstation
Papersize: letter
PpdFiles:
HP-ColorLaserJ
HP-ColorLaserJ
HP_Color_
OfficePrinter: HP ColorLaserJet MFP M282-M285 Postscript (recommended)
OfficeFax: HP Fax2 hpcups
ProcEnviron:
TERM=xterm-color
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: hplip
UpgradeStatus: Upgraded to impish on 2021-10-15 (10 days ago)
dmi.bios.date: 12/02/2016
dmi.bios.release: 1.35
dmi.bios.vendor: HP
dmi.bios.version: N51 Ver. 01.35
dmi.board.name: 802F
dmi.board.vendor: HP
dmi.board.version: KBC Version 05.30
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: HP
dmi.ec.
dmi.modalias: dmi:bvnHP:
dmi.product.family: 103C_53335X G=D
dmi.product.name: HP Z240 Tower Workstation
dmi.product.sku: L9K63UT#ABA
dmi.sys.vendor: HP
More complete syslog:
Oct 25 11:36:27 lemix python3[528720]: io/hpmud/musb.c 427: Found interface conf=0, iface=0, altset=0, index=1 64-linux- gnu/libm. so: invalid ELF header hp/hplip. state: No such file or directory plugin_ version( ) Failed to get Plugin version from [/var/lib/ hp/hplip. state]
Oct 25 11:36:28 lemix python3[528720]: io/hpmud/musb.c 389: Active kernel driver on interface=0 ret=0
Oct 25 11:36:28 lemix python3[528720]: io/hpmud/musb.c 535: claimed 7/1/2 interface
Oct 25 11:36:28 lemix python3[528720]: io/hpmud/musb.c 781: read actual device_id successfully fd=1 len=323
Oct 25 11:36:28 lemix python3[528720]: io/hpmud/musb.c 561: released 7/1/2 interface
Oct 25 11:36:28 lemix python3[528720]: common/utils.c 212: unable to load library libm.so: /lib/x86_
Oct 25 11:36:28 lemix python3[528720]: common/utils.c 79: unable to open /var/lib/
Oct 25 11:36:28 lemix python3[528720]: common/utils.c 129: validate_
Oct 25 11:36:28 lemix python3[528720]: common/utils.c 173: Plugin version is not matching
Oct 25 11:36:28 lemix python3[528720]: common/utils.c 244: Invalid Library handler pLibHandler = NULL.
Oct 25 11:36:28 lemix hp-scan[528720]: hp-scan[528720]: error: SANE: Error during device I/O (code=9)