hp officejet pro 6230 not printing
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| hplip (Ubuntu) |
New
|
Undecided
|
Unassigned | ||
Bug Description
Hi,
I have :
sudo hp-setup
HP Linux Imaging and Printing System (ver. 3.20.5)
Printer/Fax Setup Utility ver. 9.0
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
QStandardPaths: XDG_RUNTIME_DIR not set, defaulting to '/tmp/runtime-root'
Searching... (bus=usb, search=(None), desc=0)
Exiting the setup...
Done.
and :
sudo hp-check -r
Saving output in log file: /home/a/
HP Linux Imaging and Printing System (ver. 3.20.5)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
warning: ubuntu-20.10 version is not supported. Using ubuntu-20.04 versions dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 5.8.0-50-generic #56-Ubuntu SMP Mon Apr 12 17:18:36 UTC 2021 GNU/Linux
Host: zalman
Proc: 5.8.0-50-generic #56-Ubuntu SMP Mon Apr 12 17:18:36 UTC 2021 GNU/Linux
Distribution: ubuntu 20.10
Bitness: 64 bit
-------
| HPLIP CONFIGURATION |
-------
HPLIP-Version: HPLIP 3.20.5
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for ubuntu distro 20.10 version
Current contents of '/etc/hp/
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.20.5
[dirs]
home=/usr/
run=/var/run
ppd=/usr/
ppdbase=
doc=/usr/
html=/usr/
icon=no
cupsbackend=
cupsfilter=
drv=/usr/
bin=/usr/bin
apparmor=
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-
foomatic-
foomatic-
hpcups-install=yes
cups-drv-
cups-ppd-install=no
internal-tag=3.20.5
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-
hpijs-only-build=no
apparmor_build=no
class-driver=no
Current contents of '/var/lib/
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/
warning: Could not access file: No such file or directory
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
-------
| External Dependencies |
-------
error: cups CUPS - Common Unix Printing System REQUIRED 1.1 - INCOMPAT 'CUPS may not be installed or not running'
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.52 OK -
error: xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 - MISSING 'xsane needs to be installed'
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.31 OK -
dbus DBus - Message bus system REQUIRED - 1.12.20 OK -
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
network network -wget OPTIONAL - 1.20.3 OK -
avahi-utils avahi-utils OPTIONAL - 0.8 OK -
-------
| General Dependencies |
-------
libjpeg libjpeg - JPEG library REQUIRED - - OK -
cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - - OK -
cups-image CUPS image - CUPS image development files REQUIRED - - OK -
libpthread libpthread - POSIX threads library REQUIRED - b'2.32' OK -
libusb libusb - USB library REQUIRED - 1.0 OK -
sane SANE - Scanning library REQUIRED - - OK -
error: sane-devel SANE - Scanning library development files REQUIRED - - MISSING 'sane-devel needs to be installed'
libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.8 OK -
libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.1 OK -
python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.8.6 OK -
python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 - MISSING 'python3-pyqt4-dbus needs to be installed'
error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 - MISSING 'python3-pyqt4 needs to be installed'
python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.16 OK -
python3-xml Python XML libraries REQUIRED - 2.2.9 OK -
python3-devel Python devel - Python development files REQUIRED 2.2 3.8.6 OK -
python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 7.2.0 OK -
python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.5.47 OK -
--------------
| COMPILEDEP |
--------------
libtool libtool - Library building support services REQUIRED - 2.4.6 OK -
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 10.2.0 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.3 OK -
-------
| Python Extentions |
-------
cupsext CUPS-Extension REQUIRED - 3.20.5 OK -
hpmudext IO-Extension REQUIRED - 3.20.5 OK -
-------
| Scan Configuration |
-------
'/etc/sane.
hpaio HPLIP-SANE-Backend REQUIRED - 3.20.5 OK 'hpaio found in /etc/sane.
scanext Scan-SANE-Extension REQUIRED - 3.20.5 OK -
-------
| DISCOVERED SCANNER DEVICES |
-------
No Scanner found.
-------
| DISCOVERED USB DEVICES |
-------
Device URI Model
-----
hp:/usb/
-------
| INSTALLED CUPS PRINTER QUEUES |
-------
HP_Officejet_
-------
Type: Unknown
Device URI: implicitclass:
PPD: /etc/cups/
PPD Description: HP Officejet Pro 6230, driverless, cups-filters 1.28.5
Printer No suitable destination host found by cups-browsed.s idle. enabled since sob, 8 maj 2021, 16:12:37
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
Officejet_Pro_6230
------------------
Type: Printer
Device URI: hp:/usb/
PPD: /etc/cups/
PPD Description: HP Officejet Pro 6230, hpcups 3.20.5
Printer Processing page 1...cejet_Pro_6230 now printing Officejet_
error: Device busy: hp:/usb/
error: Device not found
error: Communication status: Failed
--------------
| PERMISSION |
--------------
USB Officejet_Pro_6230 Required - - OK Node:'/
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-------
error: 'libcups2' package is missing/
error: 'libsane-dev' package is missing/
Missing Optional Dependencies
-------
error: 'gtk2-engines-
error: 'xsane' package is missing/
Total Errors: 6
Total Warnings: 2
Done.
I have tried :
apt-cache policy libcups2
libcups2:
Zainstalowana: 2.3.3-3ubuntu1
Kandydująca: 2.3.3-3ubuntu1
Tabela wersji:
*** 2.3.3-3ubuntu1 500
500 http://
100 /var/lib/
also :
hp-check -t
Saving output in log file: /home/a/
HP Linux Imaging and Printing System (ver. 3.20.5)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
warning: ubuntu-20.10 version is not supported. Using ubuntu-20.04 versions dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 5.8.0-50-generic #56-Ubuntu SMP Mon Apr 12 17:18:36 UTC 2021 GNU/Linux
Host: zalman
Proc: 5.8.0-50-generic #56-Ubuntu SMP Mon Apr 12 17:18:36 UTC 2021 GNU/Linux
Distribution: ubuntu 20.10
Bitness: 64 bit
-------
| HPLIP CONFIGURATION |
-------
HPLIP-Version: HPLIP 3.20.5
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for ubuntu distro 20.10 version
Current contents of '/etc/hp/
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.20.5
[dirs]
home=/usr/
run=/var/run
ppd=/usr/
ppdbase=
doc=/usr/
html=/usr/
icon=no
cupsbackend=
cupsfilter=
drv=/usr/
bin=/usr/bin
apparmor=
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-
foomatic-
foomatic-
hpcups-install=yes
cups-drv-
cups-ppd-install=no
internal-tag=3.20.5
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-
hpijs-only-build=no
apparmor_build=no
class-driver=no
Current contents of '/var/lib/
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/
[installation]
date_time = 05/08/21 17:36:43
version = 3.20.5
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
-------
| External Dependencies |
-------
error: cups CUPS - Common Unix Printing System REQUIRED 1.1 - INCOMPAT 'CUPS may not be installed or not running'
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.52 OK -
error: xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 - MISSING 'xsane needs to be installed'
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.31 OK -
dbus DBus - Message bus system REQUIRED - 1.12.20 OK -
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
network network -wget OPTIONAL - 1.20.3 OK -
avahi-utils avahi-utils OPTIONAL - 0.8 OK -
-------
| General Dependencies |
-------
libjpeg libjpeg - JPEG library REQUIRED - - OK -
cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - - OK -
cups-image CUPS image - CUPS image development files REQUIRED - - OK -
libpthread libpthread - POSIX threads library REQUIRED - b'2.32' OK -
libusb libusb - USB library REQUIRED - 1.0 OK -
sane SANE - Scanning library REQUIRED - - OK -
error: sane-devel SANE - Scanning library development files REQUIRED - - MISSING 'sane-devel needs to be installed'
libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.8 OK -
libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.1 OK -
python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.8.6 OK -
python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 - MISSING 'python3-pyqt4-dbus needs to be installed'
error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 - MISSING 'python3-pyqt4 needs to be installed'
python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.16 OK -
python3-xml Python XML libraries REQUIRED - 2.2.9 OK -
python3-devel Python devel - Python development files REQUIRED 2.2 3.8.6 OK -
python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 7.2.0 OK -
python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.5.47 OK -
--------------
| COMPILEDEP |
--------------
libtool libtool - Library building support services REQUIRED - 2.4.6 OK -
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 10.2.0 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.3 OK -
-------
| Python Extentions |
-------
cupsext CUPS-Extension REQUIRED - 3.20.5 OK -
hpmudext IO-Extension REQUIRED - 3.20.5 OK -
-------
| Scan Configuration |
-------
'/etc/sane.
hpaio HPLIP-SANE-Backend REQUIRED - 3.20.5 OK 'hpaio found in /etc/sane.
scanext Scan-SANE-Extension REQUIRED - 3.20.5 OK -
-------
| DISCOVERED SCANNER DEVICES |
-------
No Scanner found.
-------
| DISCOVERED USB DEVICES |
-------
Device URI Model
-----
hp:/usb/
-------
| INSTALLED CUPS PRINTER QUEUES |
-------
HP_Officejet_
-------
Type: Unknown
Device URI: implicitclass:
PPD: /etc/cups/
warning: Failed to read /etc/cups/
PPD Description:
Printer No suitable destination host found by cups-browsed.s idle. enabled since sob, 8 maj 2021, 16:12:37
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
Officejet_Pro_6230
------------------
Type: Printer
Device URI: hp:/usb/
PPD: /etc/cups/
warning: Failed to read /etc/cups/
PPD Description:
Printer Processing page 1...cejet_Pro_6230 now printing Officejet_
error: Device busy: hp:/usb/
error: Device not found
error: Communication status: Failed
--------------
| PERMISSION |
--------------
USB Officejet_Pro_6230 Required - - OK Node:'/
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-------
error: 'libcups2' package is missing/
error: 'libsane-dev' package is missing/
Missing Optional Dependencies
-------
error: 'gtk2-engines-
error: 'xsane' package is missing/
Total Errors: 6
Total Warnings: 1
Done.
--------
The problem : printer do not print ( I have 3 printers installed , none works)
Screenshot included
| Adam (adammaj1) wrote | #1 |
