Unable to use HP USB Printer in Ubuntu 20.04 - apear to be hplip issues

[Michael Johnson]

Hi,

I am unable to connect and print with a HP USB Pinter on Ubuntu 20.04,
Spent some time troubleshooting with the default (previously current) drivers hplip ver. 3.20.3 , but Ubuntu 20.04 does not seem to be supported officially due to missing dependencies. Errors about missing pyqt4 dependencies among others.

When using the hplip ver. 3.20.3 from the Ubuntu Repo printer is found but fails to print.

Just noticed similar bug filed, 690720 , and saw note that new hplip ver. 3.20.5 was just released and supports Ubuntu 20.04

When trying to install new package hplip ver. 3.20.5 with the .run script provided by HP I am unable to complete installatoin as it reports unmet dependency of pyqt5 , even though package python3-pyqt5 is installed on system.

https://developers.hp.com/hp-linux-imaging-and-printing/gethplip

Maybe the repo just needs to be updated with a newer build (3.20.5) to install on my system, or is there something that can be done in the meantime.

Below hp-check -t when using the repo hplip ver. 3.20.3 ,

==============
Saving output in log file: /root/hp-check.log

HP Linux Imaging and Printing System (ver. 3.20.3)
Dependency/Version Check Utility ver. 15.1

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed to successfully compile
HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies installed to
successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies).

Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION

Status Types:
    OK
    MISSING - Missing Dependency or Permission or Plug-in
    INCOMPAT - Incompatible dependency-version or Plugin-version

warning: ubuntu-20.04 version is not supported. Using ubuntu-19.10 versions dependencies to verify and install...

---------------
| SYSTEM INFO |
---------------

 Kernel: 5.4.0-29-generic #33-Ubuntu SMP Wed Apr 29 14:32:27 UTC 2020 GNU/Linux
 Host: judith-mini
 Proc: 5.4.0-29-generic #33-Ubuntu SMP Wed Apr 29 14:32:27 UTC 2020 GNU/Linux
 Distribution: ubuntu 20.04
 Bitness: 64 bit

-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.20.3
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for ubuntu distro 20.04 version

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.20.3

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip
html=/usr/share/doc/hplip-doc
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.20.3
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
class-driver=no

Current contents of '/var/lib/hp/hplip.state' file:
[plugin]
installed = 1
eula = 1
version = 3.20.3

Current contents of '~/.hplip/hplip.conf' file:
warning: Could not access file: No such file or directory
 <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>

-------------------------
| External Dependencies |
-------------------------

 error: cups CUPS - Common Unix Printing System REQUIRED 1.1 - INCOMPAT 'CUPS may not be installed or not running'
 gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.50 OK -

(xsane:5986): Gtk-WARNING **: 12:15:19.545: cannot open display:
 error: xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 - INCOMPAT 'xsane needs to be installed'
 scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.29 OK -
 dbus DBus - Message bus system REQUIRED - 1.12.16 OK -
 policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
 network network -wget OPTIONAL - 1.20.3 OK -
 avahi-utils avahi-utils OPTIONAL - 0.7 OK -

------------------------
| General Dependencies |
------------------------

 libjpeg libjpeg - JPEG library REQUIRED - - OK -
 cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - - OK -
 cups-image CUPS image - CUPS image development files REQUIRED - - OK -
 libpthread libpthread - POSIX threads library REQUIRED - b'2.31' OK -
 libusb libusb - USB library REQUIRED - 1.0 OK -
 sane SANE - Scanning library REQUIRED - - OK -
 sane-devel SANE - Scanning library development files REQUIRED - - OK -
 libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.8 OK -
 libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.1 OK -
 python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.8.2 OK -
 python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
 error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 - MISSING 'python3-pyqt4-dbus needs to be installed'
 error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 - MISSING 'python3-pyqt4 needs to be installed'
 python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.16 OK -
 python3-xml Python XML libraries REQUIRED - 2.2.9 OK -
 python3-devel Python devel - Python development files REQUIRED 2.2 3.8.2 OK -
 python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 7.0.0 OK -
 python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.5.34 OK -

--------------
| COMPILEDEP |
--------------

 libtool libtool - Library building support services REQUIRED - 2.4.6 OK -
 gcc gcc - GNU Project C and C++ Compiler REQUIRED - 9.3.0 OK -
 make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.2.1 OK -

---------------------
| Python Extentions |
---------------------

 cupsext CUPS-Extension REQUIRED - 3.20.3 OK -
 hpmudext IO-Extension REQUIRED - 3.20.3 OK -

----------------------
| Scan Configuration |
----------------------

 hpaio HPLIP-SANE-Backend REQUIRED - 3.20.3 OK 'hpaio found in /etc/sane.d/dll.conf'
 scanext Scan-SANE-Extension REQUIRED - 3.20.3 OK -

------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------

device `hpaio:/usb/DeskJet_2600_series?serial=CN9348C3ZY06PS' is a Hewlett-Packard DeskJet_2600_series all-in-one
device `hpaio:/usb/DeskJet_2600_series?serial=CN9348C3ZY06PS' is a Hewlett-Packard DeskJet_2600_series all-in-one

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

  Device URI Model
  ------------------------------------------------- ----------------------------------------
  hp:/usb/DeskJet_2600_series?serial=CN9348C3ZY06PS HP DeskJet 2600 series

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

DeskJet_2600
------------
Type: Printer
Device URI: hp:/usb/DeskJet_2600_series?serial=CN9348C3ZY06PS
PPD: /etc/cups/ppd/DeskJet_2600.ppd
PPD Description: HP Deskjet 2600 Series, hpcups 3.20.3
Printer Backend /usr/lib/cups/backend/hp does not exist!15 May 2020 10:52:34 AM PDT -
error: Unable to communicate with device (code=12): hp:/usb/DeskJet_2600_series?serial=CN9348C3ZY06PS
error: Device not found
error: Communication status: Failed

--------------
| PERMISSION |
--------------

USB DeskJet_2600 Required - - OK Node:'/dev/bus/usb/002/004' Perm:' root lp rw- rw- rw- rw- r--'

-----------
| SUMMARY |
-----------

Missing Required Dependencies
-----------------------------
error: 'libcups2' package is missing/incompatible
error: 'python3-pyqt4' package is missing/incompatible
error: 'gtk2-engines-pixbuf' package is missing/incompatible

Missing Optional Dependencies
-----------------------------
error: 'gtk2-engines-pixbuf' package is missing/incompatible
error: 'xsane' package is missing/incompatible
error: 'python3-dbus.mainloop.qt' package is missing/incompatible

Total Errors: 5
Total Warnings: 1

Done.
==============

And the following when trying to install with .run script hplip ver. 3.20.5 , from the dependency section on
==============
RUNNING PRE-INSTALL COMMANDS
----------------------------
OK

MISSING DEPENDENCIES
--------------------
Following dependencies are not installed. HPLIP will not work if all REQUIRED dependencies are not installed and some of the HPLIP features will not work if OPTIONAL dependencies are not installed.
Package-Name Component Required/Optional
pyqt5-dbus gui_qt5 OPTIONAL
pil scan OPTIONAL
reportlab fax OPTIONAL
pyqt5 gui_qt5 REQUIRED
python-notify gui_qt5 OPTIONAL
Do you want to install these missing dependencies (y=yes*, n=no, q=quit) ?

INSTALL MISSING REQUIRED DEPENDENCIES
-------------------------------------
note: Installation of dependencies requires an active internet connection.
warning: Missing REQUIRED dependency: pyqt5 (PyQt 5- Qt interface for Python (for Qt version 4.x))

INSTALL MISSING OPTIONAL DEPENDENCIES
-------------------------------------
note: Installation of dependencies requires an active internet connection.
warning: Missing OPTIONAL dependency for option 'gui_qt5': pyqt5-dbus (PyQt 5 DBus - DBus Support for PyQt5)
warning: Missing OPTIONAL dependency for option 'gui_qt5': python-notify (Python libnotify - Python bindings for the libnotify Desktop notifications)
warning: Missing OPTIONAL dependency for option 'fax': reportlab (Reportlab - PDF library for Python)
warning: Missing OPTIONAL dependency for option 'scan': pil (PIL - Python Imaging Library (required for commandline scanning with hp-scan))
warning: This installer cannot install 'pil' for your distro/OS and/or version.

CHECKING FOR NETWORK CONNECTION
-------------------------------
Network connection present.

RUNNING PRE-PACKAGE COMMANDS
----------------------------
sudo dpkg --configure -a (Pre-depend step 1)
sudo apt-get install --yes --force-yes -f (Pre-depend step 2)
sudo apt-get update (Pre-depend step 3)
OK

DEPENDENCY AND CONFLICT RESOLUTION
----------------------------------
Running 'sudo apt-get install --assume-yes gtk2-engines-pixbuf'
Please wait, this may take several minutes...
Running 'sudo apt-get install --assume-yes python-pyqt5'
Please wait, this may take several minutes...
error: Command failed. Re-try #1...
Running 'sudo apt-get install --assume-yes python-pyqt5'
Please wait, this may take several minutes...
error: Command failed. Re-try #2...
Running 'sudo apt-get install --assume-yes python-pyqt5'
Please wait, this may take several minutes...
error: Command failed. Re-try #3...
Running 'sudo apt-get install --assume-yes python-pyqt5'
Please wait, this may take several minutes...
error: Package install command failed with error code 100
Would you like to retry installing the missing package(s) (y=yes*, n=no, q=quit) ? n
warning: Some HPLIP functionality might not function due to missing package(s).
Running 'sudo apt-get install --assume-yes python-dbus.mainloop.pyqt5'
Please wait, this may take several minutes...
error: Command failed. Re-try #1...
Running 'sudo apt-get install --assume-yes python-dbus.mainloop.pyqt5'
Please wait, this may take several minutes...
error: Command failed. Re-try #2...
Running 'sudo apt-get install --assume-yes python-dbus.mainloop.pyqt5'
Please wait, this may take several minutes...
error: Command failed. Re-try #3...
Running 'sudo apt-get install --assume-yes python-dbus.mainloop.pyqt5'
Please wait, this may take several minutes...
error: Package install command failed with error code 100
Would you like to retry installing the missing package(s) (y=yes*, n=no, q=quit) ? n
warning: Some HPLIP functionality might not function due to missing package(s).
Running 'sudo apt-get install --assume-yes python-notify'
Please wait, this may take several minutes...
error: Command failed. Re-try #1...
Running 'sudo apt-get install --assume-yes python-notify'
Please wait, this may take several minutes...
error: Command failed. Re-try #2...
Running 'sudo apt-get install --assume-yes python-notify'
Please wait, this may take several minutes...
error: Command failed. Re-try #3...
Running 'sudo apt-get install --assume-yes python-notify'
Please wait, this may take several minutes...
error: Package install command failed with error code 100
Would you like to retry installing the missing package(s) (y=yes*, n=no, q=quit) ? n
warning: Some HPLIP functionality might not function due to missing package(s).
Running 'sudo apt-get install --assume-yes python-reportlab'
Please wait, this may take several minutes...
error: Command failed. Re-try #1...
Running 'sudo apt-get install --assume-yes python-reportlab'
Please wait, this may take several minutes...
error: Command failed. Re-try #2...
Running 'sudo apt-get install --assume-yes python-reportlab'
Please wait, this may take several minutes...
error: Command failed. Re-try #3...
Running 'sudo apt-get install --assume-yes python-reportlab'
Please wait, this may take several minutes...
error: Package install command failed with error code 100
Would you like to retry installing the missing package(s) (y=yes*, n=no, q=quit) ? n
warning: Some HPLIP functionality might not function due to missing package(s).
error: A required dependency 'pyqt5 (PyQt 5- Qt interface for Python (for Qt version 4.x))' is still missing.

RUNNING POST-PACKAGE COMMANDS
-----------------------------
OK

RE-CHECKING DEPENDENCIES
------------------------
error: A required dependency 'pyqt5 (PyQt 5- Qt interface for Python (for Qt version 4.x))' is still missing.
error: Installation cannot continue without this dependency.
error: Please manually install this dependency and re-run this installer.
==============

Thanks for any assistance

[Michael Johnson (samualblair)]

It looks several others have been having problems with hplip in 20.04

Answer 690278 is similar.
As I already noted Answer 690720 is also similar.

I have attempted to purge all references to hplip and re-install the packages included in 20.04 (which install 3.20.3) but that does not seem to change the results shown above.

I'm noticing in the logs error reports
"
Printer Backend /usr/lib/cups/backend/hp does not exist!15 May 2020 10:52:34 AM PDT -
"

For my specific issue will see if I can obtain these files from another system I have as it looks like many people use the hp installer to repair/replace these missing files (but as noted above the HP installer even version 3.20.5) is not currently passing checks in Ubuntu 20.04

[Eric Jacolin (ericjacolin)]

Same problem installing 3.20.5 on Ubuntu 20.04 (after an upgrade from 18.04)
Looks like hplip uses Python 2.7, but the python-pyqt5 package (Python 2 bindings for Qt5) is no longer available in the distro.
The corresponding package for Python3 is python3-pyqt5, which is available

[Sebastien Bacher (seb128)]

Thank you for your bug report.

Till, could you investigate those issues?

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Till Kamppeter (till-kamppeter)]

Please run the command

dpkg -l | grep hplip

and post the output here.

[Chris York (1-0hris-x)]

I am also affected by this bug, for information the result of running the command results in

~$ dpkg -l | grep hplip
ii hplip 3.20.3+dfsg0-2 amd64 HP Linux Printing and Imaging System (HPLIP)
ii hplip-data 3.20.3+dfsg0-2 all HP Linux Printing and Imaging - data files
ii hplip-gui 3.20.3+dfsg0-2 all HP Linux Printing and Imaging - GUI utilities (Qt-based)

[Till Kamppeter (till-kamppeter)]

Eric, the 3.20.5 version of HPLIP you are installing is most probably not for Ubuntu 20.04. Ubuntu 20.04 has Python 2 completely removed and only uses Python3. For Python3 there is a python3-pyqt5 package available, and this is used by the HPLIP which comes with Ubuntu 20.04 (the hplip-gui package).

[Till Kamppeter (till-kamppeter)]

Anyone with problems here, please

- If you have a Snap of HPLIP installed, uninstall it, the one I know of is experimental

- Remove any HPLIP version installed directly from HP

- Re-install Ubuntu's HPLIP via the command:

  sudo apt install --reinstall printer-driver-hpcups printer-driver-postscript-hp libsane-hpaio hplip-gui hplip hplip-data libhpmud0

  Please post the output of this command here.

- Remove your current print queues with the command:

  lpadmin -x QUEUE_NAME

  Replace QUEUE_NAME by the name of your print queue, as it is shown in the output of "lpstat -v"

- Unplug the printer from USB and re-plug it. Does a new print queue get created ("lpstat -v" should show it)? Can you print using this queue?

- Could you create a driverless print queue (this queue does not use HPLIP but common, manufacturer-independent communication protocols of the printer)? First, run the command

  driverless

  It should show one or more printer URIs, one per line.

  Now run

  lpadmin -p PRINTER -E -v URI -m everywhere

  Replace PRINTER by a print queue name of your choice and URI by one of the URIs from the output
  of the "driverless" command, the one corresponding to the printer you want to set up.

  Can you print with this print queue?

[Eric Jacolin (ericjacolin)]

Thanks Till. Still no luck:

Remove and reinstall:
---
Preparing to unpack .../0-printer-driver-postscript-hp_3.20.3+dfsg0-2_amd64.deb ...
Unpacking printer-driver-postscript-hp (3.20.3+dfsg0-2) over (3.20.3+dfsg0-2) ...
Preparing to unpack .../1-libsane-hpaio_3.20.3+dfsg0-2_amd64.deb ...
Unpacking libsane-hpaio:amd64 (3.20.3+dfsg0-2) over (3.20.3+dfsg0-2) ...
Selecting previously unselected package hplip-data.
Preparing to unpack .../2-hplip-data_3.20.3+dfsg0-2_all.deb ...
Unpacking hplip-data (3.20.3+dfsg0-2) ...
Selecting previously unselected package hplip.
Preparing to unpack .../3-hplip_3.20.3+dfsg0-2_amd64.deb ...
Unpacking hplip (3.20.3+dfsg0-2) ...
Selecting previously unselected package hplip-gui.
Preparing to unpack .../4-hplip-gui_3.20.3+dfsg0-2_all.deb ...
Unpacking hplip-gui (3.20.3+dfsg0-2) ...
Preparing to unpack .../5-libhpmud0_3.20.3+dfsg0-2_amd64.deb ...
Unpacking libhpmud0:amd64 (3.20.3+dfsg0-2) over (3.20.3+dfsg0-2) ...
Preparing to unpack .../6-printer-driver-hpcups_3.20.3+dfsg0-2_amd64.deb ...
Unpacking printer-driver-hpcups (3.20.3+dfsg0-2) over (3.20.3+dfsg0-2) ...
Setting up hplip-data (3.20.3+dfsg0-2) ...
Setting up printer-driver-postscript-hp (3.20.3+dfsg0-2) ...
Setting up libhpmud0:amd64 (3.20.3+dfsg0-2) ...
Setting up libsane-hpaio:amd64 (3.20.3+dfsg0-2) ...
Setting up printer-driver-hpcups (3.20.3+dfsg0-2) ...
Setting up hplip (3.20.3+dfsg0-2) ...
Creating/updating hplip user account...
insserv: warning: script 'K01ccpd' missing LSB tags and overrides
insserv: warning: script 'ccpd' missing LSB tags and overrides
Setting up hplip-gui (3.20.3+dfsg0-2) ...
Processing triggers for bamfdaemon (0.5.3+18.04.20180207.2-0ubuntu2) ...
Rebuilding /usr/share/applications/bamf-2.index...
Processing triggers for desktop-file-utils (0.24-1ubuntu2) ...
Processing triggers for mime-support (3.64ubuntu1) ...
Processing triggers for cups (2.3.1-9ubuntu1.1) ...
Processing triggers for gnome-menus (3.36.0-1ubuntu1) ...
Processing triggers for libc-bin (2.31-0ubuntu9) ...
Processing triggers for man-db (2.9.1-1) ...
Processing triggers for dbus (1.12.16-2ubuntu2) ...
---

Removed existing Q: OK

Re-plugging the printer: complains it can't find drivers. Can't print

driverless: empty output, no URI

[Michael Johnson (samualblair)]

Sorry for the delayed response.

In response to my own comment, I'm still seeing that log about missing "/usr/lib/cups/backend/hp"

But it actually exists (i didn't copy it)

~$ ls -al /usr/lib/cups/backend/hp
-rwxr-xr-x 1 root root 22832 Mar 31 23:51 /usr/lib/cups/backend/hp

Anyway as requested, "dpkg -l | grep hplip" output:

~$ dpkg -l | grep hplip
ii hplip 3.20.3+dfsg0-2 amd64 HP Linux Printing and Imaging System (HPLIP)
ii hplip-data 3.20.3+dfsg0-2 all HP Linux Printing and Imaging - data files
ii hplip-gui 3.20.3+dfsg0-2 all HP Linux Printing and Imaging - GUI utilities (Qt-based)

[Michael Johnson (samualblair)]

Also as requested,

Anyone with problems here, please
- If you have a Snap of HPLIP installed, uninstall it, the one I know of is experimental
>no snap installed

$ snap list
Name Version Rev Tracking Publisher Notes
canonical-livepatch 9.5.5 95 latest/stable canonical✓ -
core 16-2.44.3 9066 latest/stable canonical✓ core
core18 20200427 1754 latest/stable canonical✓ base
gnome-3-34-1804 0+git.3009fc7 33 latest/stable/… canonical✓ -
gtk-common-themes 0.1-36-gc75f853 1506 latest/stable/… canonical✓ -
snap-store 3.36.0-80-g208fd61 454 latest/stable/… canonical✓ -
vlc 3.0.10 1620 latest/stable videolan✓ -

- Remove any HPLIP version installed directly from HP
->done

- Re-install Ubuntu's HPLIP via the command:
->done

  sudo apt install --reinstall printer-driver-hpcups printer-driver-postscript-hp libsane-hpaio hplip-gui hplip hplip-data libhpmud0
->done

  Please post the output of this command here.

---------

:~$ sudo apt install --reinstall printer-driver-hpcups printer-driver-postscript-hp libsane-hpaio hplip-gui hplip hplip-data libhpmud0
[sudo] password for :
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages were automatically installed and are no longer required:
  linux-headers-5.4.0-29 linux-headers-5.4.0-29-generic linux-image-5.4.0-29-generic linux-modules-5.4.0-29-generic linux-modules-extra-5.4.0-29-generic
Use 'sudo apt autoremove' to remove them.
0 upgraded, 0 newly installed, 7 reinstalled, 0 to remove and 0 not upgraded.
Need to get 0 B/8,271 kB of archives.
After this operation, 0 B of additional disk space will be used.
(Reading database ... 322326 files and directories currently installed.)
Preparing to unpack .../0-printer-driver-postscript-hp_3.20.3+dfsg0-2_amd64.deb ...
Unpacking printer-driver-postscript-hp (3.20.3+dfsg0-2) over (3.20.3+dfsg0-2) ...
Preparing to unpack .../1-libsane-hpaio_3.20.3+dfsg0-2_amd64.deb ...
Unpacking libsane-hpaio:amd64 (3.20.3+dfsg0-2) over (3.20.3+dfsg0-2) ...
Preparing to unpack .../2-hplip_3.20.3+dfsg0-2_amd64.deb ...
Unpacking hplip (3.20.3+dfsg0-2) over (3.20.3+dfsg0-2) ...
Preparing to unpack .../3-hplip-data_3.20.3+dfsg0-2_all.deb ...
Unpacking hplip-data (3.20.3+dfsg0-2) over (3.20.3+dfsg0-2) ...
Preparing to unpack .../4-hplip-gui_3.20.3+dfsg0-2_all.deb ...
Unpacking hplip-gui (3.20.3+dfsg0-2) over (3.20.3+dfsg0-2) ...
Preparing to unpack .../5-libhpmud0_3.20.3+dfsg0-2_amd64.deb ...
Unpacking libhpmud0:amd64 (3.20.3+dfsg0-2) over (3.20.3+dfsg0-2) ...
Preparing to unpack .../6-printer-driver-hpcups_3.20.3+dfsg0-2_amd64.deb ...
Unpacking printer-driver-hpcups (3.20.3+dfsg0-2) over (3.20.3+dfsg0-2) ...
Setting up hplip-data (3.20.3+dfsg0-2) ...
Setting up printer-driver-postscript-hp (3.20.3+dfsg0-2) ...
Setting up libhpmud0:amd64 (3.20.3+dfsg0-2) ...
Setting up libsane-hpaio:amd64 (3.20.3+dfsg0-2) ...
Setting up printer-driver-hpcups (3.20.3+dfsg0-2) ...
Setting up hplip (3.20.3+dfsg0-2) ...
Creating/updating hplip us...

[Michael Johnson (samualblair)]

Seems to be the same bug as 1881401 , although the other one may have a better description.

[Michael Johnson (samualblair)]

I was unable to get driverless printing working from local machine.

I was able to get driverless printing working from Network, but to configure this printer on a WiFi network I required a different computer with working software (was able to borrow a Windows system with working software).

Once the printer was on the network (WiFi in this case) I was able to get basic driverless printing working.

HP software still not working, and USB printing still not working.

[Hossein Shahdoost (hshahdoost)]

I was having the similar problem, Not being able to install hplip from the .run file due to a dependency on python2. But the problem was solved, After fully removing the installed version of hplib and also removing /usr/share/hplib dir.

afterward I just followed the hint here and ran "sudo apt install --reinstall printer-driver-hpcups printer-driver-postscript-hp libsane-hpaio hplip-gui hplip hplip-data libhpmud0"

Everything is working fine now.
Thanks a lot

[Kósa Lajos (lajos-p)]

I proceded as written in comment #8 since I had the same issue (HP Deskjet 5570). Now the printers is working fine - however I cannot start HPLIP GUI from the taskbar icon, but only from the application menu.

[vmagnin (vincent-magnin)]

I was unable to print and scan with my HP Photosmart 5524 on two PCs with Kubuntu 20.04.
But I fixed the problem today by purging the ippusbxd package. Everything is now working fine!

[Till Kamppeter (till-kamppeter)]

ippusbxd has known problems and it will get replaced by ipp-usb where these problems are solved. See the MIR for ipp-usb, bug 1891157.

With this replacement driverless printing will work correctly and so most modern HP printers will work without HPLIP at all.

[Volodymyr Dudenko (volodymyr-1)]

In my case the solutions from neither comment 14 nor 16 helped. Scanner started working only after completely removing HPLIP.

[Hossam Elshamy (hossamelshamy)]

i did as "Hossein Shahdoost (hshahdoost)" said and it worked with me , thanks all <3