hplip doesn't detect Laserjet 100 colorMFP M175nw

[Sami hulkko]

When trying to install Laserjet 100 colorMFP M175nw printer drivers with hp-setup it doesn't detect printer at all. Detected printers is empty. Printer is connected to network and cups printing is possible without driver. Printer has a scanner and this feature is not available without HP drivers.

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: hplip 3.19.6+dfsg0-1ubuntu1
ProcVersionSignature: Ubuntu 5.3.0-45.37-generic 5.3.18
Uname: Linux 5.3.0-45-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu8.8
Architecture: amd64
CupsErrorLog:

CurrentDesktop: ubuntu:GNOME
Date: Sat Apr 4 20:56:46 2020
InstallationDate: Installed on 2020-04-01 (2 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
Lpstat: device for HP_LaserJet_100_colorMFP_M175nw_05D7A8_: implicitclass://HP_LaserJet_100_colorMFP_M175nw_05D7A8_/
MachineType: ASUSTeK COMPUTER INC. G501VW
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP_LaserJet_100_colorMFP_M175nw_05D7A8_.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP_LaserJet_100_colorMFP_M175nw_05D7A8_.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-45-generic root=UUID=c9d121ff-42a7-4663-8f8b-4e6ad7be15bd ro quiet splash vt.handoff=7
SourcePackage: hplip
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/22/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: G501VW.308
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: G501VW
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrG501VW.308:bd04/22/2019:svnASUSTeKCOMPUTERINC.:pnG501VW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG501VW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: G
dmi.product.name: G501VW
dmi.product.sku: ASUS-NotebookSKU
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

[Sami hulkko (sahulkko)]

Hi,

In never version of hplip this bug seems to have disappeared. At some point there was considerable problem to connect to HP drivers that seems to work now.