No systemtrayicon available

Bug #1857183 reported by Fabrizio Rovedi
26
This bug affects 5 people
Affects Status Importance Assigned to Milestone
hplip (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

HP Linux Imaging and Printing System (ver. 3.19.12)
System Tray Status Service ver. 2.0

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

/usr/lib/python2.7/dist-packages/gtk-2.0/gtk/__init__.py:127: RuntimeWarning: PyOS_InputHook is not available for interactive use of PyGTK
  set_interactive(1)
No systemtrayicon available

fabrizio@fabrizio-1TB:~$ lsb_release -rd
Description: Ubuntu 18.04.3 LTS
Release: 18.04
fabrizio@fabrizio-1TB:~$ apt-cache policy hplip
hplip:
  Installato: 3.17.10+repack0-5
  Candidato: 3.17.10+repack0-5
  Tabella versione:
 *** 3.17.10+repack0-5 500
        500 http://it.archive.ubuntu.com/ubuntu bionic/main amd64 Packages
        100 /var/lib/dpkg/status

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in hplip (Ubuntu):
status: New → Confirmed
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report. What desktop environment and session do you use?

Could you add your 'journalctl -b 0' log after triggering the issue?

Revision history for this message
Fabrizio Rovedi (linux.user) wrote :

fabrizio@fabrizio-1TB:~$ env | grep DESKTOP_SESSION=
DESKTOP_SESSION=ubuntu
fabrizio@fabrizio-1TB:~$ ps -A | egrep -i "gnome|kde|mate|cinnamon"
   57 ? 00:00:00 kdevtmpfs
 5319 tty2 01:13:01 gnome-shell
 5478 ? 00:00:01 gnome-keyring-d
 5536 tty2 00:00:00 gnome-session-b
 5703 ? 00:00:00 gnome-shell-cal
 6994 tty2 00:00:56 gnome-software
12716 ? 00:00:28 gnome-terminal-

Revision history for this message
Fabrizio Rovedi (linux.user) wrote :
Download full text (17.0 KiB)

fabrizio@fabrizio-1TB:~$ journalctl -b 0 | tail -100
mar 26 12:34:57 fabrizio-1TB gnome-shell[28379]: Failed to load file:///usr/share/gnome-shell/extensions/ubuntu-close-window.svg: Errore nell'aprire il file /usr/share/gnome-shell/extensions/ubuntu-close-window.svg: File o directory non esistente
mar 26 12:34:57 fabrizio-1TB gnome-shell[28379]: Failed to load file:///usr/share/gnome-shell/extensions/ubuntu-close-window.svg: Errore nell'aprire il file /usr/share/gnome-shell/extensions/ubuntu-close-window.svg: File o directory non esistente
mar 26 12:34:57 fabrizio-1TB gnome-shell[28379]: Failed to load file:///usr/share/gnome-shell/extensions/ubuntu-close-window.svg: Errore nell'aprire il file /usr/share/gnome-shell/extensions/ubuntu-close-window.svg: File o directory non esistente
mar 26 12:34:57 fabrizio-1TB gnome-shell[28379]: Failed to load file:///usr/share/gnome-shell/extensions/ubuntu-close-window.svg: Errore nell'aprire il file /usr/share/gnome-shell/extensions/ubuntu-close-window.svg: File o directory non esistente
mar 26 12:34:57 fabrizio-1TB gnome-shell[28379]: Failed to load file:///usr/share/gnome-shell/extensions/ubuntu-close-window.svg: Errore nell'aprire il file /usr/share/gnome-shell/extensions/ubuntu-close-window.svg: File o directory non esistente
mar 26 12:34:58 fabrizio-1TB gnome-shell[28379]: Failed to load file:///usr/share/gnome-shell/extensions/ubuntu-close-window.svg: Errore nell'aprire il file /usr/share/gnome-shell/extensions/ubuntu-close-window.svg: File o directory non esistente
mar 26 12:34:58 fabrizio-1TB gnome-shell[28379]: Failed to load file:///usr/share/gnome-shell/extensions/ubuntu-close-window.svg: Errore nell'aprire il file /usr/share/gnome-shell/extensions/ubuntu-close-window.svg: File o directory non esistente
mar 26 12:34:58 fabrizio-1TB gnome-shell[28379]: g_file_get_parent: assertion 'G_IS_FILE (file)' failed
mar 26 12:34:58 fabrizio-1TB gnome-shell[28379]: g_file_resolve_relative_path: assertion 'G_IS_FILE (file)' failed
mar 26 12:34:58 fabrizio-1TB gnome-shell[28379]: g_object_unref: assertion 'G_IS_OBJECT (object)' failed
mar 26 12:34:58 fabrizio-1TB gnome-shell[28379]: g_file_get_parent: assertion 'G_IS_FILE (file)' failed
mar 26 12:34:58 fabrizio-1TB gnome-shell[28379]: g_file_resolve_relative_path: assertion 'G_IS_FILE (file)' failed
mar 26 12:34:58 fabrizio-1TB gnome-shell[28379]: g_object_unref: assertion 'G_IS_OBJECT (object)' failed
mar 26 12:35:22 fabrizio-1TB nautilus[5926]: gtk_revealer_set_reveal_child: assertion 'GTK_IS_REVEALER (revealer)' failed
mar 26 12:35:22 fabrizio-1TB nautilus[5926]: gtk_revealer_set_reveal_child: assertion 'GTK_IS_REVEALER (revealer)' failed
mar 26 12:35:22 fabrizio-1TB nautilus[5926]: gtk_revealer_set_reveal_child: assertion 'GTK_IS_REVEALER (revealer)' failed
mar 26 12:35:22 fabrizio-1TB nautilus[5926]: gtk_revealer_set_reveal_child: assertion 'GTK_IS_REVEALER (revealer)' failed
mar 26 12:35:26 fabrizio-1TB nautilus[5926]: gtk_label_set_markup: assertion 'GTK_IS_LABEL (label)' failed
mar 26 12:35:26 fabrizio-1TB nautilus[5926]: gtk_revealer_set_reveal_child: assertion 'GTK_IS_REVEALER (revealer)' failed
mar 26 12:35:26 fabrizio-1TB nautilus[5926]: gtk_labe...

Revision history for this message
Sebastien Bacher (seb128) wrote :

Could you include the output of that command?

$ gsettings get org.gnome.shell enabled-extensions

Revision history for this message
andreyvk (digicraft) wrote :

I have the same issue.
Output is

$gsettings get org.gnome.shell enabled-extensions
['<email address hidden>', '<email address hidden>']

Revision history for this message
andreyvk (digicraft) wrote :
Download full text (3.5 KiB)

journalctl output is:

Jul 30 15:01:10 a17u gnome-shell[1421]: _st_paint_shadow_with_opacity: assertion 'shadow_pipeline != NULL' failed
Jul 30 15:01:10 a17u gnome-shell[1421]: _st_paint_shadow_with_opacity: assertion 'shadow_pipeline != NULL' failed
Jul 30 15:02:55 a17u hp-setup[24320]: hp-setup[24320]: warning: One or more print queues already exist for this device: HP_LaserJet_Pro_M148-M149.
Jul 30 15:03:17 a17u audit[24421]: AVC apparmor="DENIED" operation="file_lock" profile="/usr/share/hplip/systray.py" name="/etc/xdg/Trolltech.conf" pid=24421 comm="python" requested_mask="k" denied_mask="k" fsui
Jul 30 15:03:17 a17u kernel: audit: type=1400 audit(1596135797.670:50): apparmor="DENIED" operation="file_lock" profile="/usr/share/hplip/systray.py" name="/etc/xdg/Trolltech.conf" pid=24421 comm="python" reques
Jul 30 15:04:00 a17u simple-scan[26024]: common/utils.c 245: unable to load library libm.so: /usr/lib/x86_64-linux-gnu/libm.so: invalid ELF header
Jul 30 15:04:00 a17u simple-scan[26024]: common/utils.c 69: unable to open /var/lib/hp/hplip.state: No such file or directory
Jul 30 15:04:00 a17u simple-scan[26024]: common/utils.c 119: validate_plugin_version() Failed to get Plugin version from [/var/lib/hp/hplip.state]
Jul 30 15:04:00 a17u simple-scan[26024]: common/utils.c 157: Plugin version is not matching
Jul 30 15:04:00 a17u simple-scan[26024]: common/utils.c 220: Invalid Library hanlder pLibHandler = NULL.
Jul 30 15:04:00 a17u audit[24496]: AVC apparmor="DENIED" operation="file_lock" profile="/usr/share/hplip/systray.py" name="/etc/xdg/Trolltech.conf" pid=24496 comm="python" requested_mask="k" denied_mask="k" fsui
Jul 30 15:04:00 a17u kernel: audit: type=1400 audit(1596135840.607:51): apparmor="DENIED" operation="file_lock" profile="/usr/share/hplip/systray.py" name="/etc/xdg/Trolltech.conf" pid=24496 comm="python" reques
Jul 30 15:04:00 a17u org.gnome.Shell.desktop[3723]: Window manager warning: Invalid WM_TRANSIENT_FOR window 0x6c00006 specified for 0x6c00004 (HP Device ).
Jul 30 15:04:03 a17u audit[24510]: AVC apparmor="DENIED" operation="file_mmap" profile="/usr/share/hplip/plugin.py" name="/usr/bin/env" pid=24510 comm="hp-plugin" requested_mask="m" denied_mask="m" fsuid=1000 ou
Jul 30 15:04:03 a17u hp-diagnose_plugin[24496]: hp-diagnose_plugin[24496]: error: Failed to install Plug-in.
                                                Either you have chosen to skip the Plug-in installation or entered incorrect Password.
Jul 30 15:04:03 a17u kernel: audit: type=1400 audit(1596135843.623:52): apparmor="DENIED" operation="file_mmap" profile="/usr/share/hplip/plugin.py" name="/usr/bin/env" pid=24510 comm="hp-plugin" requested_mask=
Jul 30 15:04:17 a17u hp-systray[24421]: hp-systray(qt4)[24421]: error: No system tray detected on this system. Unable to start, exiting.
Jul 30 15:04:19 a17u org.gnome.Shell.desktop[3723]: Window manager warning: Invalid WM_TRANSIENT_FOR window 0x7600005 specified for 0x7600003 (HPLIP Stat).
Jul 30 15:04:46 a17u org.gnome.Shell.desktop[3723]: [24650:1:0730/150446.747385:ERROR:child_thread_impl.cc(792)] Receiver for unknown Channel-associated interface: chrome.mojom.SearchBouncer
Jul 30 15:04:46 a17u org.g...

Read more...

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.