hp-check says that Ubuntu 18.04 LTS is not supported, shows many errors and warnings

Bug #1837313 reported by Norbert
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
hplip (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Steps to reproduce:
1. Install Ubuntu 18.04 LTS
2. Install HPLIP packages with `sudo apt-get install hplip hplip-gui`
3. Install HPLIP Plugin with `hp-plugin`
4. Run `hp-check --run`

Expected results:
* `hp-check --run` does not report errors and warnings (as it was installed from APT)

Actual results:
* `hp-check --run` reports errors and warnings (full output is in attachment)

The most interesting parts of error log:

$ cat ~/hp-check.log | grep -Ei "error|warning"

warning: [01m12-18.04 version is not supported. Using 12-17.04 versions dependencies to verify and install...[0m
warning: HPLIP-Installation: Auto installation is not supported for 12 distro 18.04 version
hp-check[2228]: info: :[31;01m error: cups CUPS - Common Unix Printing System REQUIRED 1.1 - INCOMPAT 'CUPS may not be installed or not running'[0m
hp-check[2228]: info: :[31;01m error: xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 - MISSING 'xsane needs to be installed'[0m
hp-check[2228]: info: :[31;01m error: dbus DBus - Message bus system REQUIRED - 1.12.2 MISSING 'DBUS may not be installed or not running'[0m
hp-check[2228]: info: :[31;01m error: libjpeg libjpeg - JPEG library REQUIRED - - MISSING 'libjpeg needs to be installed'[0m
hp-check[2228]: info: :[31;01m error: cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - - MISSING 'cups-devel needs to be installed'[0m
hp-check[2228]: info: :[31;01m error: cups-image CUPS image - CUPS image development files REQUIRED - - MISSING 'cups-image needs to be installed'[0m
hp-check[2228]: info: :[31;01m error: libusb libusb - USB library REQUIRED - 1.0 MISSING 'libusb needs to be installed'[0m
hp-check[2228]: info: :[31;01m error: sane-devel SANE - Scanning library development files REQUIRED - - MISSING 'sane-devel needs to be installed'[0m
hp-check[2228]: info: :[31;01m error: libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 - MISSING 'libnetsnmp-devel needs to be installed'[0m
hp-check[2228]: info: :[31;01m error: libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.1 MISSING 'libcrypto needs to be installed'[0m
hp-check[2228]: info: :[31;01m error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 - MISSING 'python3-pyqt4-dbus needs to be installed'[0m
hp-check[2228]: info: :[31;01m error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 - MISSING 'python3-pyqt4 needs to be installed'[0m
hp-check[2228]: info: :[31;01m error: python3-devel Python devel - Python development files REQUIRED 2.2 3.6.8 MISSING 'python3-devel needs to be installed'[0m
hp-check[2228]: info: :[31;01m error: libtool libtool - Library building support services REQUIRED - - MISSING 'libtool needs to be installed'[0m
error: 'libcups2' package is missing/incompatible
error: 'libdbus-1-dev' package is missing/incompatible
error: 'libjpeg-dev' package is missing/incompatible
error: 'libcups2-dev' package is missing/incompatible
error: 'cups-bsd' package is missing/incompatible
error: 'cups-client' package is missing/incompatible
error: 'libcupsimage2-dev' package is missing/incompatible
error: 'libusb-1.0.0-dev' package is missing/incompatible
error: 'libsane-dev' package is missing/incompatible
error: 'libsnmp-dev' package is missing/incompatible
error: 'snmp-mibs-downloader' package is missing/incompatible
error: 'openssl' package is missing/incompatible
error: 'python3-pyqt4' package is missing/incompatible
error: 'gtk2-engines-pixbuf' package is missing/incompatible
error: 'python3-dev' package is missing/incompatible
error: 'libtool' package is missing/incompatible
error: 'libtool-bin' package is missing/incompatible
error: 'gtk2-engines-pixbuf' package is missing/incompatible
error: 'xsane' package is missing/incompatible
error: 'python3-dbus.mainloop.qt' package is missing/incompatible
hp-check[2228]: info: :Total Errors: 14
hp-check[2228]: info: :Total Warnings: 0

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: hplip 3.17.10+repack0-5
ProcVersionSignature: Ubuntu 4.15.0-54.58-generic 4.15.18
Uname: Linux 4.15.0-54-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.7
Architecture: amd64
CurrentDesktop: MATE
Date: Sun Jul 21 13:05:13 2019
InstallationDate: Installed on 2018-04-26 (450 days ago)
InstallationMedia: Ubuntu-MATE 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added.
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 002: ID 80ee:0021 VirtualBox USB Tablet
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: innotek GmbH VirtualBox
Papersize: a4
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-54-generic root=UUID=2772ff62-4902-4409-a588-cffebbf33209 ro quiet splash
SourcePackage: hplip
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/01/2006
dmi.bios.vendor: innotek GmbH
dmi.bios.version: VirtualBox
dmi.board.name: VirtualBox
dmi.board.vendor: Oracle Corporation
dmi.board.version: 1.2
dmi.chassis.type: 1
dmi.chassis.vendor: Oracle Corporation
dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr:
dmi.product.family: Virtual Machine
dmi.product.name: VirtualBox
dmi.product.version: 1.2
dmi.sys.vendor: innotek GmbH

Revision history for this message
Norbert (nrbrtx) wrote :
Revision history for this message
Norbert (nrbrtx) wrote :

The number of errors may be reduced to zero by:
1. Enabling Source Code repositories
2. Installing HPLIP build-dependencies with `sudo apt-get build-dep hplip`
3. Installing packages listed in the `hp-check` output with `sudo apt-get install libtool libtool-bin gtk2-engines-pixbuf xsane python3-pyqt4 gtk2-engines-pixbuf python3-dbus.mainloop.qt`

Norbert (nrbrtx)
summary: - hp-check on Ubuntu 18.04 LTS shows many errors and warnings
+ hp-check says that Ubuntu 18.04 LTS is not supported, shows many errors
+ and warnings
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in hplip (Ubuntu):
status: New → Confirmed
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