Activity log for bug #1823707

Date Who What changed Old value New value Message
2019-04-08 11:50:41 Norbert bug added bug
2019-04-08 11:51:22 Norbert bug task added virtualbox (Ubuntu)
2019-04-08 11:56:36 Norbert description Steps to reproduce: 1. Install Ubuntu 19.04 on VirtualBox VM (5.1.38 host in my case) 2. Install VirtualBox guest additions into guest with `sudo apt-get install virtualbox-guest-x11` and reboot VM 3. Install HPLIP GUI with `sudo apt-get install hplip-gui` 4. Try to launch HPLIP Toolbox with `hp-toolbox` Expected results: * HPLIP Toolbox is shown and have trayicon Actual results: * HPLIP Toolbox window is not shown, trayicon is not shown. Got error message in the terminal: ``` error: /lib/VBoxOGLcrutil.so: undefined symbol: crypt_r ``` ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: hplip-gui 3.19.1+dfsg0-1 ProcVersionSignature: Ubuntu 5.0.0-8.9-generic 5.0.1 Uname: Linux 5.0.0-8-generic x86_64 ApportVersion: 2.20.10-0ubuntu25 Architecture: amd64 CurrentDesktop: MATE Date: Mon Apr 8 14:42:12 2019 InstallationDate: Installed on 2019-04-08 (0 days ago) InstallationMedia: Ubuntu-MATE 19.04 "Disco Dingo" - Alpha amd64 (20190408) Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added. Lsusb: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 002: ID 80ee:0021 VirtualBox USB Tablet Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: innotek GmbH VirtualBox PackageArchitecture: all Papersize: letter ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-8-generic root=UUID=b256c639-5b80-4c01-a5b2-672fb0e29114 ro quiet splash SourcePackage: hplip UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/01/2006 dmi.bios.vendor: innotek GmbH dmi.bios.version: VirtualBox dmi.board.name: VirtualBox dmi.board.vendor: Oracle Corporation dmi.board.version: 1.2 dmi.chassis.type: 1 dmi.chassis.vendor: Oracle Corporation dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr: dmi.product.family: Virtual Machine dmi.product.name: VirtualBox dmi.product.version: 1.2 dmi.sys.vendor: innotek GmbH Steps to reproduce: 1. Install Ubuntu 19.04 on VirtualBox VM (5.1.38 host in my case) 2. Install VirtualBox guest additions into guest with `sudo apt-get install virtualbox-guest-x11` (or `sudo apt-get install virtualbox-guest-x11-hwe`) and reboot VM 3. Install HPLIP GUI with `sudo apt-get install hplip-gui` 4. Try to launch HPLIP Toolbox with `hp-toolbox` Expected results: * HPLIP Toolbox is shown and have trayicon Actual results: * HPLIP Toolbox window is not shown, trayicon is not shown. Got error message in the terminal: ``` error: /lib/VBoxOGLcrutil.so: undefined symbol: crypt_r ``` ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: hplip-gui 3.19.1+dfsg0-1 ProcVersionSignature: Ubuntu 5.0.0-8.9-generic 5.0.1 Uname: Linux 5.0.0-8-generic x86_64 ApportVersion: 2.20.10-0ubuntu25 Architecture: amd64 CurrentDesktop: MATE Date: Mon Apr 8 14:42:12 2019 InstallationDate: Installed on 2019-04-08 (0 days ago) InstallationMedia: Ubuntu-MATE 19.04 "Disco Dingo" - Alpha amd64 (20190408) Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added. Lsusb:  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub  Bus 002 Device 002: ID 80ee:0021 VirtualBox USB Tablet  Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: innotek GmbH VirtualBox PackageArchitecture: all Papersize: letter ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-8-generic root=UUID=b256c639-5b80-4c01-a5b2-672fb0e29114 ro quiet splash SourcePackage: hplip UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/01/2006 dmi.bios.vendor: innotek GmbH dmi.bios.version: VirtualBox dmi.board.name: VirtualBox dmi.board.vendor: Oracle Corporation dmi.board.version: 1.2 dmi.chassis.type: 1 dmi.chassis.vendor: Oracle Corporation dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr: dmi.product.family: Virtual Machine dmi.product.name: VirtualBox dmi.product.version: 1.2 dmi.sys.vendor: innotek GmbH
2019-04-08 11:56:50 Norbert bug task added virtualbox-hwe (Ubuntu)
2019-04-21 18:40:05 Norbert description Steps to reproduce: 1. Install Ubuntu 19.04 on VirtualBox VM (5.1.38 host in my case) 2. Install VirtualBox guest additions into guest with `sudo apt-get install virtualbox-guest-x11` (or `sudo apt-get install virtualbox-guest-x11-hwe`) and reboot VM 3. Install HPLIP GUI with `sudo apt-get install hplip-gui` 4. Try to launch HPLIP Toolbox with `hp-toolbox` Expected results: * HPLIP Toolbox is shown and have trayicon Actual results: * HPLIP Toolbox window is not shown, trayicon is not shown. Got error message in the terminal: ``` error: /lib/VBoxOGLcrutil.so: undefined symbol: crypt_r ``` ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: hplip-gui 3.19.1+dfsg0-1 ProcVersionSignature: Ubuntu 5.0.0-8.9-generic 5.0.1 Uname: Linux 5.0.0-8-generic x86_64 ApportVersion: 2.20.10-0ubuntu25 Architecture: amd64 CurrentDesktop: MATE Date: Mon Apr 8 14:42:12 2019 InstallationDate: Installed on 2019-04-08 (0 days ago) InstallationMedia: Ubuntu-MATE 19.04 "Disco Dingo" - Alpha amd64 (20190408) Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added. Lsusb:  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub  Bus 002 Device 002: ID 80ee:0021 VirtualBox USB Tablet  Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: innotek GmbH VirtualBox PackageArchitecture: all Papersize: letter ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-8-generic root=UUID=b256c639-5b80-4c01-a5b2-672fb0e29114 ro quiet splash SourcePackage: hplip UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/01/2006 dmi.bios.vendor: innotek GmbH dmi.bios.version: VirtualBox dmi.board.name: VirtualBox dmi.board.vendor: Oracle Corporation dmi.board.version: 1.2 dmi.chassis.type: 1 dmi.chassis.vendor: Oracle Corporation dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr: dmi.product.family: Virtual Machine dmi.product.name: VirtualBox dmi.product.version: 1.2 dmi.sys.vendor: innotek GmbH Steps to reproduce: 1. Install Ubuntu 19.04 on VirtualBox VM (5.1.38 host in my case) 2. Enable 3D acceleration on the VM 3. Install VirtualBox guest additions into guest with `sudo apt-get install virtualbox-guest-x11` (or `sudo apt-get install virtualbox-guest-x11-hwe`) and reboot VM 4. Install HPLIP GUI with `sudo apt-get install hplip-gui` 5. Try to launch HPLIP Toolbox with `hp-toolbox` Expected results: * HPLIP Toolbox is shown and have trayicon Actual results: * HPLIP Toolbox window is not shown, trayicon is not shown. Got error message in the terminal: ``` error: /lib/VBoxOGLcrutil.so: undefined symbol: crypt_r ``` ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: hplip-gui 3.19.1+dfsg0-1 ProcVersionSignature: Ubuntu 5.0.0-8.9-generic 5.0.1 Uname: Linux 5.0.0-8-generic x86_64 ApportVersion: 2.20.10-0ubuntu25 Architecture: amd64 CurrentDesktop: MATE Date: Mon Apr 8 14:42:12 2019 InstallationDate: Installed on 2019-04-08 (0 days ago) InstallationMedia: Ubuntu-MATE 19.04 "Disco Dingo" - Alpha amd64 (20190408) Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added. Lsusb:  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub  Bus 002 Device 002: ID 80ee:0021 VirtualBox USB Tablet  Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: innotek GmbH VirtualBox PackageArchitecture: all Papersize: letter ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-8-generic root=UUID=b256c639-5b80-4c01-a5b2-672fb0e29114 ro quiet splash SourcePackage: hplip UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/01/2006 dmi.bios.vendor: innotek GmbH dmi.bios.version: VirtualBox dmi.board.name: VirtualBox dmi.board.vendor: Oracle Corporation dmi.board.version: 1.2 dmi.chassis.type: 1 dmi.chassis.vendor: Oracle Corporation dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr: dmi.product.family: Virtual Machine dmi.product.name: VirtualBox dmi.product.version: 1.2 dmi.sys.vendor: innotek GmbH
2019-04-21 18:40:13 Norbert tags amd64 apport-bug disco apport-bug disco eoan
2019-04-21 18:46:12 Norbert summary HPLIP GUI does not start on VirtualBox VM GUI with PyQt5 QtGui doe not start on VirtualBox VM
2019-04-21 18:46:19 Norbert hplip (Ubuntu): status New Incomplete
2019-04-21 18:46:21 Norbert hplip (Ubuntu): status Incomplete Invalid
2019-04-21 18:48:18 Norbert bug task added pyqt5 (Ubuntu)
2019-04-21 18:48:32 Norbert summary GUI with PyQt5 QtGui doe not start on VirtualBox VM GUI with PyQt5 QtGui do not start on VirtualBox VM
2019-04-21 18:50:11 Norbert description Steps to reproduce: 1. Install Ubuntu 19.04 on VirtualBox VM (5.1.38 host in my case) 2. Enable 3D acceleration on the VM 3. Install VirtualBox guest additions into guest with `sudo apt-get install virtualbox-guest-x11` (or `sudo apt-get install virtualbox-guest-x11-hwe`) and reboot VM 4. Install HPLIP GUI with `sudo apt-get install hplip-gui` 5. Try to launch HPLIP Toolbox with `hp-toolbox` Expected results: * HPLIP Toolbox is shown and have trayicon Actual results: * HPLIP Toolbox window is not shown, trayicon is not shown. Got error message in the terminal: ``` error: /lib/VBoxOGLcrutil.so: undefined symbol: crypt_r ``` ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: hplip-gui 3.19.1+dfsg0-1 ProcVersionSignature: Ubuntu 5.0.0-8.9-generic 5.0.1 Uname: Linux 5.0.0-8-generic x86_64 ApportVersion: 2.20.10-0ubuntu25 Architecture: amd64 CurrentDesktop: MATE Date: Mon Apr 8 14:42:12 2019 InstallationDate: Installed on 2019-04-08 (0 days ago) InstallationMedia: Ubuntu-MATE 19.04 "Disco Dingo" - Alpha amd64 (20190408) Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added. Lsusb:  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub  Bus 002 Device 002: ID 80ee:0021 VirtualBox USB Tablet  Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: innotek GmbH VirtualBox PackageArchitecture: all Papersize: letter ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-8-generic root=UUID=b256c639-5b80-4c01-a5b2-672fb0e29114 ro quiet splash SourcePackage: hplip UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/01/2006 dmi.bios.vendor: innotek GmbH dmi.bios.version: VirtualBox dmi.board.name: VirtualBox dmi.board.vendor: Oracle Corporation dmi.board.version: 1.2 dmi.chassis.type: 1 dmi.chassis.vendor: Oracle Corporation dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr: dmi.product.family: Virtual Machine dmi.product.name: VirtualBox dmi.product.version: 1.2 dmi.sys.vendor: innotek GmbH Steps to reproduce: 1. Install Ubuntu 19.04 on VirtualBox VM (5.1.38 host in my case) 2. Enable 3D acceleration on the VM 3. Install VirtualBox guest additions into guest with `sudo apt-get install virtualbox-guest-x11` (or `sudo apt-get install virtualbox-guest-x11-hwe`) and reboot VM 4a. Install HPLIP GUI with `sudo apt-get install hplip-gui` 4b. Install Retext with `sudo apt-get install retext` 5a. Try to launch HPLIP Toolbox with `hp-toolbox` 5b. Try to launch Retext with `retext` Expected results: * HPLIP Toolbox is shown and have trayicon ; Retext launched Actual results: * HPLIP Toolbox window is not shown, trayicon is not shown. ; Retext is not launched. Got error message in the terminal: ``` error: /lib/VBoxOGLcrutil.so: undefined symbol: crypt_r ``` ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: hplip-gui 3.19.1+dfsg0-1 ProcVersionSignature: Ubuntu 5.0.0-8.9-generic 5.0.1 Uname: Linux 5.0.0-8-generic x86_64 ApportVersion: 2.20.10-0ubuntu25 Architecture: amd64 CurrentDesktop: MATE Date: Mon Apr 8 14:42:12 2019 InstallationDate: Installed on 2019-04-08 (0 days ago) InstallationMedia: Ubuntu-MATE 19.04 "Disco Dingo" - Alpha amd64 (20190408) Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added. Lsusb:  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub  Bus 002 Device 002: ID 80ee:0021 VirtualBox USB Tablet  Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: innotek GmbH VirtualBox PackageArchitecture: all Papersize: letter ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-8-generic root=UUID=b256c639-5b80-4c01-a5b2-672fb0e29114 ro quiet splash SourcePackage: hplip UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/01/2006 dmi.bios.vendor: innotek GmbH dmi.bios.version: VirtualBox dmi.board.name: VirtualBox dmi.board.vendor: Oracle Corporation dmi.board.version: 1.2 dmi.chassis.type: 1 dmi.chassis.vendor: Oracle Corporation dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr: dmi.product.family: Virtual Machine dmi.product.name: VirtualBox dmi.product.version: 1.2 dmi.sys.vendor: innotek GmbH
2019-05-14 12:14:49 Gianfranco Costamagna virtualbox-hwe (Ubuntu): status New Fix Released
2019-05-14 12:14:51 Gianfranco Costamagna virtualbox (Ubuntu): status New Fix Released
2019-05-14 12:14:52 Gianfranco Costamagna pyqt5 (Ubuntu): status New Fix Released