Unable to locate models.dat file

Bug #1797394 reported by Janos G. Komaromi
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
hplip (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Hp printer worked on 16.04 but it fails after distribution upgrade to 18.04. Based on solved bug #1744340 I checked libsane-hpaio and hplip packages. They were all OK after removing them and reinstalling them - just to make sure. However, apt install libsane-hpaio complained about missing /etc/hp/hplip.conf (?). Regardless, running hp-setup cannot complete the download step because of incorrect checksum. This is when I started this ubuntu-bug -w command.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xfce4-terminal 0.8.7.4-0ubuntu0.18.04.1
ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18
Uname: Linux 4.15.0-36-generic i686
ApportVersion: 2.20.9-0ubuntu7.4
Architecture: i386
CurrentDesktop: XFCE
Date: Thu Oct 11 15:59:14 2018
ExecutablePath: /usr/bin/xfce4-terminal
InstallationDate: Installed on 2016-12-13 (667 days ago)
InstallationMedia: Xubuntu 16.04.1 LTS "Xenial Xerus" - Release i386 (20160719)
SourcePackage: xfce4-terminal
UpgradeStatus: Upgraded to bionic on 2018-10-01 (9 days ago)

Revision history for this message
Janos G. Komaromi (jankom) wrote :
affects: xfce4-terminal (Ubuntu) → hplip (Ubuntu)
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in hplip (Ubuntu):
status: New → Confirmed
Revision history for this message
Janos G. Komaromi (jankom) wrote :

This may help pinpoint the cause: I did a virgin install of 18.04 on the same machine, and now hplip works, printer is found, printing (and scanning as well) is OK. Therefore the problem must be with the distribution upgrade process.

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