printing/ghostscript issue

Bug #1795879 reported by Gilles Didier
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
hplip (Ubuntu)
New
Undecided
Unassigned

Bug Description

With hplip version (3.17.10) of ubuntu 18.04, i got a "filter failed" issue with cups and cannot print correctly. After installing another version of hplip (3.18.9) , ghostscript is broken (cannot find color profile), thus still no printing. All was well working with ubuntu 16.04!

Best wishes,

Gilles

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: hplip (not installed)
ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18
Uname: Linux 4.15.0-36-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.4
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Wed Oct 3 14:09:52 2018
InstallationDate: Installed on 2017-12-21 (285 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
MachineType: Dell Inc. Precision T7610
Papersize: a4
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-36-generic root=UUID=ade67394-ce63-49be-9f40-5b342a2b66b4 ro quiet splash vt.handoff=1
SourcePackage: hplip
UpgradeStatus: Upgraded to bionic on 2018-10-02 (1 days ago)
dmi.bios.date: 07/24/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A08
dmi.board.name: 0NK70N
dmi.board.vendor: Dell Inc.
dmi.board.version: A03
dmi.chassis.type: 7
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA08:bd07/24/2014:svnDellInc.:pnPrecisionT7610:pvr01:rvnDellInc.:rn0NK70N:rvrA03:cvnDellInc.:ct7:cvr:
dmi.product.name: Precision T7610
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

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Gilles Didier (gilles-didier) wrote :
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