systray.py crashed with SIGABRT in qt_message_fatal()

[Marcos Jacoby]

Either in Ubuntu Gnome or Gnome Flashback the saner error happens.
But not in LXDE that it appears on the tray.
It happens that a long time that I remember because even in the Unity days I prefer use Gnome Flashback (Fallback in the start).

ProblemType: Crash
DistroRelease: Ubuntu 18.04
Uname: Linux 4.16.0-997-generic x86_64
ApportVersion: 2.20.8-0ubuntu10
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Mon Mar 12 23:07:19 2018
Dependencies:
 gcc-8-base 8-20180218-1ubuntu1
 libc6 2.27-0ubuntu2
 libgcc1 1:8-20180218-1ubuntu1
 liblzma5 5.2.2-1.3
 xz-utils 5.2.2-1.3
ExecutablePath: /usr/share/hplip/systray.py
InterpreterPath: /usr/bin/python2.7
JournalErrors:
 Error: command ['journalctl', '-b', '--priority=err', '--lines=1000'] failed with exit code 1: Hint: You are currently not seeing messages from other users and the system.
       Users in the 'systemd-journal' group can see all messages. Pass -q to
       turn off this notice.
 No journal files were opened due to insufficient permissions.
Lpstat: device for Deskjet-F4100-series: hp:/usb/Deskjet_F4100_series?serial=BR85LG1F4F04TJ
MachineType: Acer V5-171
PackageArchitecture: all
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Deskjet-F4100-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Deskjet-F4100-series.ppd: Permission denied
ProcCmdline: python /usr/bin/hp-systray -x
ProcEnviron:
 LANGUAGE=pt_BR:pt:en
 PATH=(custom, user)
 XDG_RUNTIME_DIR=<set>
 LANG=pt_BR.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.16.0-997-generic root=UUID=65779dc8-aafc-45ab-bbc0-76120e38e060 ro quiet splash vt.handoff=1
Python3Details: /usr/bin/python3.6, Python 3.6.4+, python3-minimal, 3.6.4-1
PythonDetails: /usr/bin/python2.7, Python 2.7.14+, python-minimal, 2.7.14-4
Signal: 6
SourcePackage: hplip
StacktraceTop:
 QMessageLogger::fatal(char const*, ...) const () from /usr/lib/x86_64-linux-gnu/libQt5Core.so.5
 QGuiApplicationPrivate::createPlatformIntegration() () from /usr/lib/x86_64-linux-gnu/libQt5Gui.so.5
 QGuiApplicationPrivate::createEventDispatcher() () from /usr/lib/x86_64-linux-gnu/libQt5Gui.so.5
 QCoreApplicationPrivate::init() () from /usr/lib/x86_64-linux-gnu/libQt5Core.so.5
 QGuiApplicationPrivate::init() () from /usr/lib/x86_64-linux-gnu/libQt5Gui.so.5
Title: systray.py crashed with SIGABRT in QMessageLogger::fatal()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin netdev plugdev sambashare sudo
dmi.bios.date: 11/26/2013
dmi.bios.vendor: Acer
dmi.bios.version: V2.21
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Mimic
dmi.board.vendor: Acer
dmi.board.version: Type2 - Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V2.21
dmi.modalias: dmi:bvnAcer:bvrV2.21:bd11/26/2013:svnAcer:pnV5-171:pvrV2.21:rvnAcer:rnMimic:rvrType2-BoardVersion:cvnAcer:ct10:cvrV2.21:
dmi.product.family: Type1Family
dmi.product.name: V5-171
dmi.product.version: V2.21
dmi.sys.vendor: Acer

[Apport retracing service (apport)]

StacktraceTop:
 qt_message_fatal (context=..., message=<synthetic pointer>...) at global/qlogging.cpp:1690
 QMessageLogger::fatal (this=this@entry=0x7ffc418f3b10, msg=msg@entry=0x7fda4b24c8b7 "%s") at global/qlogging.cpp:796
 init_platform (argv=<optimized out>, argc=<optimized out>, platformThemeName=..., platformPluginPath=..., pluginArgument=...) at kernel/qguiapplication.cpp:1148
 QGuiApplicationPrivate::createPlatformIntegration (this=<optimized out>) at kernel/qguiapplication.cpp:1294
 QGuiApplicationPrivate::createEventDispatcher (this=<optimized out>) at kernel/qguiapplication.cpp:1311

[Nishitha Antony (ni301701)]

Hi Marcos,

Ubuntu 18.04 official version is yet to be released. Once we have the official version released in month of April, we will provide the support in HPLIP.

Currently HPLIP supports the latest version of Ubuntu 17.10 and you can download the latest version of HPLIP from the website – https://developers.hp.com/hp-linux-imaging-and-printing/gethplip

Thanks,
Nishitha