hplip under Ubuntu 17.10 for HP OfficeJet Pro 8720

[Edward Flanigan]

https://askubuntu.com/questions/990970/how-to-install-hplip-3-17-11-under-ubuntu-17-10-for-hp-officejet-pro-8720

I'm using Ubuntu 17.10

According to the release notes https://developers.hp.com/hp-linux-imaging-and-printing/release_notes I need hplip 3.17.11.

When I install hplip from using apt-get I get the following error when I execute hp-check:

The error is the following (distro not supported) File "/usr/share/hplip/installer/core_install.py", line 475, in init self.distro_name = self.distros_index[self.distro]

I've tried installing from the shell installer with the following:

error: Configure failed with error: libnetsnmp not found

When I do the following:

sudo apt-get install libsnmp-dev

I get

libsnmp-dev is already the newest version (5.7.3+dfsg-1.7ubuntu1)

And apt is an older version

apt-cache policy hplip
hplip:
  Installed: 3.17.7+repack0-3
  Candidate: 3.17.7+repack0-3
  Version table:
 *** 3.17.7+repack0-3 500
      500 http://us.archive.ubuntu.com/ubuntu artful/main amd64 Packages
      100 /var/lib/dpkg/status

Anyone have any ideas on how I can install and/or debug this?

[Ubuntu Foundations Team Bug Bot (crichton)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1744587/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

[brian_p (claremont102)]

> Anyone have any ideas on how I can install ........

Plug the printer in. Do

  lsusb

Note the Bus (x) and the Device (y). Find the CUPS URI with

  hp-makeuri x:y'

Run

  /usr/sbin/lpinfo -m | less

Search for your 8720 and and get the PPD (it begins drv://).

Finally:

  lpadmin -p 8720 -v URI -E -m PPD

Can you print now?

--
Brian.

[Afshan F (afshan)]

Hi Edward,

Please use the below mentioned link to download the latest HPLIP 3.17.11 driver which has Ubuntu 17.10 support.

https://developers.hp.com/hp-linux-imaging-and-printing/gethplip

Please get back if the problem still exists.

Thanks,
Afshan

[Edward Flanigan (eflanigan00)]

I was having all kinds of problems installing hplip from source.
I upgrade my distribution using sudo do-release-upgrade -d

Now I get this:
apt-cache policy hplip
hplip:
  Installed: 3.17.10+repack0-2
  Candidate: 3.17.10+repack0-2
  Version table:
 *** 3.17.10+repack0-2 500
        500 http://us.archive.ubuntu.com/ubuntu bionic/main amd64 Packages
        100 /var/lib/dpkg/status

And I can print again.

[Edward Flanigan (eflanigan00)]

Feel free to close this.