hpcups assert failure: *** Error in `HP-LaserJet-Professional-M1136-MFP': free(): invalid pointer: 0x0000561e356cc784 ***

[SRAYAN RAY]

I am using Ubuntu 17.10 Artful ...

The problem is that when I add my HP laserjet printer in the Devices section under the settings menu...the jobs are put in queue...but they are not printing...then i have to cancel all of them .. if download the plugin using hp-plugin -i ...will it resolve the problem ??

ProblemType: Crash
DistroRelease: Ubuntu 17.10
Package: printer-driver-hpcups 3.17.7+repack0-3
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
ApportVersion: 2.20.7-0ubuntu3
Architecture: amd64
AssertionMessage: *** Error in `HP-LaserJet-Professional-M1136-MFP': free(): invalid pointer: 0x0000561e356cc784 ***
Date: Fri Oct 20 22:50:54 2017
ExecutablePath: /usr/lib/cups/filter/hpcups
InstallationDate: Installed on 2017-09-20 (30 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
Lpstat: device for HP-LaserJet-Professional-M1136-MFP: hp:/usb/HP_LaserJet_Professional_M1136_MFP?serial=000000000QH99AF9PR1a
MachineType: Dell Inc. Inspiron N5110
Papersize: a4
PpdFiles: HP-LaserJet-Professional-M1136-MFP: HP LaserJet Professional m1136 MFP, hpcups 3.17.7, requires proprietary plugin
ProcCmdline: HP-LaserJet-Professional-M1136-MFP 1 apollo Test\ Page 1 job-uuid=urn:uuid:d4bf3387-00e2-3b68-7aa4-4b8b43ca99d0\ job-originating-host-name=localhost\ date-time-at-creation=\ date-time-at-processing=\ time-at-creation=1508520051\ time-at-processing=1508520051
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_IN.UTF-8
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-16-generic root=UUID=ae860a21-2187-4b4c-8d28-f1bc8621961a ro quiet splash vt.handoff=7
Signal: 6
SourcePackage: hplip
StacktraceTop:
 __libc_message (action=action@entry=do_abort, fmt=fmt@entry=0x7f99d0f124e8 "*** Error in `%s': %s: 0x%s ***\n") at ../sysdeps/posix/libc_fatal.c:181
 malloc_printerr (action=<optimized out>, str=0x7f99d0f0ee6e "free(): invalid pointer", ptr=<optimized out>, ar_ptr=<optimized out>) at malloc.c:5425
 _int_free (av=0x7f99d1144c20 <main_arena>, p=<optimized out>, have_lock=0) at malloc.c:4174
 __GI___libc_free (mem=<optimized out>) at malloc.c:3144
 ?? ()
Title: hpcups assert failure: *** Error in `HP-LaserJet-Professional-M1136-MFP': free(): invalid pointer: 0x0000561e356cc784 ***
UpgradeStatus: Upgraded to artful on 2017-10-20 (0 days ago)
UserGroups:

dmi.bios.date: 08/03/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 02J65Y
dmi.board.vendor: Dell Inc.
dmi.board.version: A11
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA11:bd08/03/2012:svnDellInc.:pnInspironN5110:pvrNotSpecified:rvnDellInc.:rn02J65Y:rvrA11:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Inspiron N5110
dmi.product.version: Not Specified
dmi.sys.vendor: Dell Inc.

[Apport retracing service (apport)]

StacktraceTop:
 __libc_message (action=action@entry=do_abort, fmt=fmt@entry=0x7f99d0f124e8 "*** Error in `%s': %s: 0x%s ***\n") at ../sysdeps/posix/libc_fatal.c:181
 malloc_printerr (action=<optimized out>, str=0x7f99d0f0ee6e "free(): invalid pointer", ptr=<optimized out>, ar_ptr=<optimized out>) at malloc.c:5425
 _int_free (av=0x7f99d1144c20 <main_arena>, p=<optimized out>, have_lock=0) at malloc.c:4174
 __GI___libc_free (mem=<optimized out>) at malloc.c:3144
 operator delete (ptr=<optimized out>) at ../../../../src/libstdc++-v3/libsupc++/del_op.cc:49

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Shivani Mandora (shivani1709)]

Hi,

The latest HPLIP release does not support ubuntu 17.10 version.Because of that printing is not happening for you and errors are coming.We will support ubuntu 17.10 in our near future release.

Thanks,
Shivani Mandora

[Badal (badalkumar)]

Hi,
The Ubuntu 17.10 support will be available in the 3.17.11 release which is planned in month of November end. Please check for the release announcement in https://launchpad.net/ubuntu/+source/hplip and the driver can be downloaded from https://developers.hp.com/hp-linux-imaging-and-printing

Thanks,
Raju