My computer doesn't recognise my HP laserjet P2014 printer

[Ramón Molina Castillo]

I plug the printer and the computer doesn't recognise it has been plugged and, consequently, I can't install drivers or whatever to print.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.4.0-96.119-generic 4.4.83
Uname: Linux 4.4.0-96-generic i686
.tmp.unity_support_test.0:

ApportVersion: 2.20.1-0ubuntu2.10
Architecture: i386
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Wed Sep 20 19:31:37 2017
DistUpgraded: 2016-12-05 16:25:32,245 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (Falló al ejecutar el proceso hijo «./xorg_fix_proprietary.py» (No existe el archivo o el directorio))
DistroCodename: xenial
DistroVariant: ubuntu
DpkgLog:

GraphicsCard:
 NVIDIA Corporation G96M [GeForce 9600M GT] [10de:0649] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: Acer Incorporated [ALI] G96M [GeForce 9600M GT] [1025:0146]
InstallationDate: Installed on 2016-10-18 (337 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta i386 (20150805)
MachineType: Acer Aspire 6935
ProcEnviron:
 LANGUAGE=es_ES
 PATH=(custom, no user)
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-96-generic root=UUID=feacfa40-5ec5-4181-b5d1-17727adeb3bb ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: Upgraded to xenial on 2016-12-05 (289 days ago)
dmi.bios.date: 08/07/2008
dmi.bios.vendor: Acer
dmi.bios.version: V1.05
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Aspire 6935
dmi.board.vendor: Acer
dmi.board.version: PSMBOU-1234567
dmi.chassis.type: 1
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAcer:bvrV1.05:bd08/07/2008:svnAcer:pnAspire6935:pvrV1.05:rvnAcer:rnAspire6935:rvrPSMBOU-1234567:cvnAcer:ct1:cvrN/A:
dmi.product.name: Aspire 6935
dmi.product.version: V1.05
dmi.sys.vendor: Acer
version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
version.libdrm2: libdrm2 2.4.76-1~ubuntu16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 17.0.7-0ubuntu0.16.04.1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 17.0.7-0ubuntu0.16.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1.2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
xserver.bootTime: Wed Sep 20 19:30:38 2017
xserver.configfile: default
xserver.errors:
 Failed to load module "nvidia" (module does not exist, 0)
 Failed to load module "nvidia" (module does not exist, 0)
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.18.4-0ubuntu0.4
xserver.video_driver: nouveau

[penalvch (penalvch)]

Ramón Molina Castillo, thank you for reporting this and helping make Ubuntu better.

1) How are you trying to connect the printer to the computer, USB, parallel port, network?

2) Is this something that stopped working after an update? If so, which specifically?

3) What is the firmware version of the printer?

4) Does the printer work connecting it to a different computer?

5) Do you have the hplip software installed?

6) To see if this is already resolved in Ubuntu, could you please test for this via http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?

[Launchpad Janitor (janitor)]

[Expired for hplip (Ubuntu) because there has been no activity for 60 days.]